Technical Support
Please visit our Support page for a comprehensive list of support options.
Write Us
Please do not hesitate to email us, if you have any questions, issues, suggestions, ideas or simply to tell us how we're doing. We LOVE hearing from you.
Email: support at advancedinstaller dot com
Call Us
If you have presale questions please use the phone numbers below.
- USA: +1 650 963 5574
- UK and International: +44 20 3608 0638
Please note that the above telephone numbers are only
available weekdays between 7 AM and 4 PM GMT (7 AM - 12 PM EST).
Existing customers with a valid maintenance plan can also call these numbers to address any support questions they may have. Since answering installer questions takes time, we usually reply in an email. Research must be done, issues are reproduced, answers are looked up, etc.
Purchasing Contact
Our e-commerce partner, Avangate is processing Advanced Installer purchases. They handle all your requests regarding orders, payments and any associated options and will respond quickly to any inquiries regarding invoicing, delivery and payment options.
| Orders - USA | Orders - International |
Avangate (English)
| Avangate (24-hour support)
|
Business Location
| Headquarters | Research and Development |
| Str. Ana Ipatescu No. 51 Dolj, Craiova, 200340 European Union, Romania Phone: +40-351-414273 Fax: +40-351-414274 | Calea Severinului No. 2G Dolj, Craiova, 200222 European Union, Romania Phone: n/a (e-mail support only) |
Additional communication channels (Skype call, IM chat) are available upon request.