Technical Support

Please visit our Support page for a comprehensive list of support options.

Advanced Installer EmailWrite Us

Please do not hesitate to email us, if you have any questions, issues, suggestions, ideas or simply to tell us how we're doing. We LOVE hearing from you.

Email: support at advancedinstaller dot com

Call Us

If you have presale questions please use the phone numbers below.

  • USA: +1 650 963 5574
  • UK and International: +44 20 3608 0638

ImportantPlease note that the above telephone numbers are only available weekdays between 7 AM and 4 PM GMT (6 AM - 11 AM ET).

Existing customers with a valid maintenance plan can also call these numbers to address any support questions they may have. Since answering installer questions takes time, we usually reply in an email. Research must be done, issues are reproduced, answers are looked up, etc.

Purchasing Contact

Our e-commerce partner, Avangate is processing Advanced Installer purchases. They handle all your requests regarding orders, payments and any associated options and will respond quickly to any inquiries regarding invoicing, delivery and payment options.

Orders - USAOrders - International

Avangate (English)

  • Phone: +1 888 247 1614 (U.S. only)
  • Phone: +1 650 963-5701 (global)

Avangate (24-hour support)

  • Phone: +31 88 000 0008
  • Fax: +49 221 31088-29

Business Location

HeadquartersResearch and Development
Str. Ana Ipatescu No. 51
Dolj, Craiova, 200340
European Union, Romania
Phone: +40-351-414273
Fax: +40-351-414274
Str. Sfantu Dumitru No. 8
Bldg. Blue Wings Et. 2
Dolj, Craiova, 200413
European Union, Romania
Phone: n/a (e-mail support only)

Additional communication channels (Skype call, IM chat) are available upon request.

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