gardea
Posts: 8
Joined: Fri Jul 18, 2008 4:29 am

Dual monitor configuration: dialogs jumping around

Hello,

I have a problem which kind of made some of my customers raise their eyebrows when seeing my setup... so, they ran it from a projector hooked up to the second monitor. The first install dialog showed up on the primary; which is ok. The dialog was dragged on the second monitor, and the user pressed Next... the dialog jumped back to the primary. Dragged it on the second... Click Next; again jumped back to the primary... And it went like this for all my 10 dialogs!

Could you please let me know if there's some sort of property I can configure to make it right or could you please fix this as soon as possible?

Thank you.
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Dual monitor configuration: dialogs jumping around

Hi,

I'm not sure why you are encountering this behavior. We are currently investigating this problem and I will post in this thread as soon as we find something.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Dual monitor configuration: dialogs jumping around

Hi,

We investigated this problem and it seems that it is caused by Windows Installer. Therefore, I'm afraid that we cannot offer a solution for now (the problem is in the Windows Installer engine).

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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