CoderMike
Posts: 9
Joined: Wed Dec 19, 2007 3:22 pm

Howto uninstall app not listed under add/remove programs

Mon Feb 09, 2009 5:15 pm

I got the following issue:

I checked the "[X] Do not show in list" option on the product details panel. Now I cannot uninstall or reinstall the app because the installer is complaining that a version is already installed.
How can I get rid of the application on the target system now?

Any advice?

Thanx in advance.

Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact:  Website

Re: Howto uninstall app not listed under add/remove programs

Tue Feb 10, 2009 11:12 am

Hi,

In order to remove the old installation you can try launching its package again. This will make the MSI enter Maintenance mode and you will be able to uninstall it. Another approach is to use the Windows Installer cleanup utility. Note that this utility only removes the MSI information from the system, it does not remove the resources installed by the MSI.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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CoderMike
Posts: 9
Joined: Wed Dec 19, 2007 3:22 pm

Re: Howto uninstall app not listed under add/remove programs

Tue Feb 10, 2009 11:31 am

Hi Cosmin,

thanx for the reply. The first case does not work - that's my problem - the installer does not show up in maintenance mode, instead it complains that the software is installed already and that I have to uninstall first - but it does not give an uninstall option.
I will give the clean up tool a try, though.

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