Chained packages fail to reinstall with AI 7.0.1

[jorgeltx]

We created a sample MSI that installs a chained package. The chained package install and uninstall conditions are directly associated with a defined feature. If the user chooses to install the feature, the chained package will install. The package uninstalls if the user chooses to remove the feature.

We are able to install the chained package successfully the first time. If the chained package uninstalls, any future attempts to reinstall the chained package fails without any errors.

The first time MSI installs the chained package, the AI_CHAINER_CMD_LINE property reads …. (chained package installs)

MSI (s) (74!BC) [16:26:12:089]: PROPERTY CHANGE: Adding AI_CHAINER_CMD_LINE property. Its value is 'I C:\Users\admin\AppData\Roaming\Hewlett-Packard\HP ProtectTools\install\DRVENCRYPT\FVE-1.0.2.1.msi F O'.
MSI (s) (74!BC) [16:26:12:089]: PROPERTY CHANGE: Adding AI_MSI_CHAINER_CONDITION property. Its value is '1'.

If the user chooses to uninstall the chained package, AI_CHAINER_CMD_LINE property reads …. (Chained package uninstalls)

MSI (s) (74!44) [16:27:08:468]: PROPERTY CHANGE: Adding AI_CHAINER_CMD_LINE property. Its value is 'U {B6F064B8-1B7D-41FB-A426-19673954159B} B O'.
MSI (s) (74!44) [16:27:08:483]: PROPERTY CHANGE: Adding AI_MSI_CHAINER_CONDITION property. Its value is '1'.

If the chained package was not installed when the MSI installs for the first time or uninstalled by the user, any attempt to reinstall the chained package fails. When the failure occurs, AI_CHAINER_CMD_LINE property reads …. (Chained package fails to install)

MSI (s) (74!D8) [16:27:51:430]: PROPERTY CHANGE: Adding AI_CHAINER_CMD_LINE property. Its value is 'I DRVENCRYPT\FVE-1.0.2.1.msi F O'.
MSI (s) (74!D8) [16:27:51:430]: PROPERTY CHANGE: Adding AI_MSI_CHAINER_CONDITION property. Its value is '1'.

Has anyone seen this behavior? We are running AI 7.0.1 and the MSI runs in an admin command prompt session.

I thank you in advance for your help and response.

Jorge

[ciprian]

Hi Jorge,

Please send the AIP fie and the installation logs to support at advancedinstaller dot com so we can investigate this.

Best regards,
Ciprian

[jorgeltx]

Ciprian,

A copy of the requested files (Sample-MSI-Chain-AI-7.0.1.zip) was sent to 'support @ advancedinstaller . com' per your request.
Thanks

Jorge

[Cosmin]

Hi,

This can be done by changing the conditions of the chained package to use the associated feature. For example, if the feature associated with the chained install has the identifier "Feature", the install condition would be:

Code: Select all

((&Feature = 3) AND NOT (!Feature = 3))

and the uninstall condition would be:

Code: Select all

((&Feature = 2) AND (!Feature = 3)) 

This way the chained package should be installed when the feature is installed and uninstalled when the feature is uninstalled.

Regards,
Cosmin