Problem uninstalling

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Problem uninstalling

Postby itmanager8815 » Wed Apr 11, 2012 7:54 pm

I created an installer package that installed the product. The uninstall contained a custom action that ran a .vbs script. When I try to uninstall from control panel it tells me that the uninstall could not complete becuase of issues running the script even though it ran properly. In the meantime, I created a new install package, so I am unable to select the Remove option. So the program is stuck i n the install state and I cannot install a new one or remove the old one.

How can uninstall the old version manually?
itmanager8815
 
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Re: Problem uninstalling

Postby mihai.petcu » Thu Apr 12, 2012 8:19 am

Hello,

Here's our "How do I remove a broken installation?" FAQ to help you with this.

All the best,
Mihai
Mihai Petcu
Advanced Installer Team
http://www.advancedinstaller.com/
mihai.petcu
 
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Joined: Thu Aug 05, 2010 8:01 am


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