Wrong APPDIR in multiple instance build

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Wrong APPDIR in multiple instance build

Postby davidesharpe » Thu Apr 12, 2012 12:55 am

Hi,

I have aa 64 bit installer project that has two builds, a single installation version and a upto 5 side-by-side installs version. With the single installation version the inslall directory defaults correctly to c:\Program Files\..... but when I run the side-by-side build it goes to the 32 bit folder c:\program files (x86)\... How can I stop this happening ?

I also notice that the multiple instance build shows an error, see the screen shot, that might explain the issue with 32/64 bit.

Capture.JPG
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davidesharpe
 
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Re: Wrong APPDIR in multiple instance build

Postby mihai.petcu » Thu Apr 12, 2012 12:52 pm

Hello,

Unfortunately we're unable to replicate this behavior with our latest release.

Can you please send us a sample project that replicates this along with the test case steps so we can see what you mean?

All the best,
Mihai
Mihai Petcu
Advanced Installer Team
http://www.advancedinstaller.com/
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Re: Wrong APPDIR in multiple instance build

Postby davidesharpe » Tue Apr 24, 2012 4:46 am

Hi Mihai,

I can send you the .exe installer or the .aip, but i'd rather not post those on the forum is there another way I can get those to you ?
davidesharpe
 
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Re: Wrong APPDIR in multiple instance build

Postby mihai.petcu » Tue Apr 24, 2012 10:41 am

Hello,

You can send us a sample project with dummy resources that replicates this, along with the test case steps to support at advancedinstaller dot com. For confidentiality matters we usually exchange projects via e-mail.

All the best,
Mihai
Mihai Petcu
Advanced Installer Team
http://www.advancedinstaller.com/
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Re: Wrong APPDIR in multiple instance build

Postby davidesharpe » Wed Apr 25, 2012 11:35 pm

i dont have a dummy project that reproduces this, it just does it in our production release installer, the steps are that I install using the second build (setup for mutiple instances) and the appdir gets set as c:\prog...(x86)\... (32 bit) instead of normal (64bi
davidesharpe
 
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Re: Wrong APPDIR in multiple instance build

Postby Daniel » Thu Apr 26, 2012 3:00 pm

Hi,

Can you please send us the .AIP (project) file of the installation package that produce this behavior and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

Regards,
Daniel
Daniel Radu
Advanced Installer Team
http://www.advancedinstaller.com/
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