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by mheckmann
Tue Mar 26, 2019 5:05 pm
Forum: Common Problems
Topic: Text labels vanish mysteriously when pressing the tab button
Replies: 12
Views: 3957

Re: Text labels vanish mysteriously when pressing the tab button

Hi Catalin,

I wonder if my issue is similar: On our InstallDlg, when hitting enter the "Next" Button disappears and there is no way to get it back. We are currently on 14.5.2 build 83143.

Best
Markus
by mheckmann
Mon Mar 26, 2018 8:13 pm
Forum: Common Problems
Topic: UAC pops up again when installing prerequisite
Replies: 1
Views: 877

UAC pops up again when installing prerequisite

Hello, I've added the Visual C++ Redistributable to the Post-install Prerequisite and now the issue is that the UAC dialog pops up for the redist if it hadn't been installed before. This is not really an issue, except the UAC dialog more often then not pops up in the background and you wonder why th...
by mheckmann
Thu Jan 04, 2018 9:18 pm
Forum: Building Installers
Topic: Extended Validation Certificate save password?
Replies: 1
Views: 1564

Extended Validation Certificate save password?

Hello, after renewing our standard certificate we now face the problem that Smartscreen goes off and we are reluctant to have our customers face this problem until reputation has build. From what I understand, the only way around this is to purchase an EV Certificate. Talking to Digicert, they claim...
by mheckmann
Wed Jan 03, 2018 7:27 pm
Forum: Common Problems
Topic: Installer hangs on File removal Stage
Replies: 1
Views: 870

Installer hangs on File removal Stage

Hello, a customer of ours reports a problem where during the installation the Installer hangs at the "Preparing files for removal" stage. The only thing out of the ordinary with his system is that the windows system temp folder is in a custom location set via a environment variable and all drives ar...
by mheckmann
Mon Jan 16, 2017 4:50 pm
Forum: Common Problems
Topic: File not installed
Replies: 3
Views: 1332

Re: File not installed

Hi Daniel,

Setting "Always overwrite existing file" solved it.
Thank you very much!
Markus
by mheckmann
Thu Jan 12, 2017 10:34 pm
Forum: Common Problems
Topic: File not installed
Replies: 3
Views: 1332

File not installed

I hope I can explain this properly: We changed a dll quite dramatically in a version of our software. With an older version of our software installed, we now run the installer of the new version which runs with the options "Automatically upgrade older product versions" and "Uninstall old version fir...
by mheckmann
Thu Jan 05, 2017 8:24 pm
Forum: Common Problems
Topic: Build Error
Replies: 14
Views: 6139

Re: Build Error

Hi Daniel, we are running the 2 installers from different locations (git branches are checked out separately) and all file references are relative. Probably should have done this earlier, but I send 2 aip files to you which show the aip file after changing all variables via script. Usually after com...
by mheckmann
Mon Jan 02, 2017 4:36 pm
Forum: Common Problems
Topic: Build Error
Replies: 14
Views: 6139

Re: Build Error

Hi Daniel, that's not quite correct: the Files and Folders are relative to the Installer file, they most definitely do not share any common files. Again, we have watched it and the above mentioned file DC1.tmp is removed by one installer process before the other can access it. The issue is that both...
by mheckmann
Mon Dec 19, 2016 7:48 pm
Forum: Common Problems
Topic: Build Error
Replies: 14
Views: 6139

Re: Build Error

Hi Daniel, the build machine doesn't have anti virus software running. Our software currently comes in 2 versions: the older 088 and the new 099 with each having their own Upgrade Code. These build are fired off automatically so sometimes they run at the exact same time which results in above mentio...
by mheckmann
Mon Dec 12, 2016 6:02 pm
Forum: Common Problems
Topic: Build Error
Replies: 14
Views: 6139

Re: Build Error

Hi Daniel, just got around testing it. We are running the install sequence for 2 different versions of our software and get this error on one of the installers: Preparing files... done. Creating LZMA archive... done. Creating MSI database... File "C:\TEMP\DC1.tmp" could not be read. Watching the DC1...
by mheckmann
Mon Dec 05, 2016 6:58 pm
Forum: Common Problems
Topic: Build Error
Replies: 14
Views: 6139

Re: Build Error

Hi Daniel, We encounter the same problem sometimes when building two different projects at the same time. Seems like both create the file DC1.tmp. Would this suggest that you can't run multiple compile processes at the same time or normally just not multiple compile processes for the same project? T...
by mheckmann
Wed Oct 14, 2015 10:55 pm
Forum: Common Problems
Topic: register program in App Paths
Replies: 1
Views: 1561

register program in App Paths

Hello,

is there an automatic way to have the installer register the application in the Windows App Paths Registry Key?

Thanks
Markus
by mheckmann
Wed Jul 22, 2015 5:51 pm
Forum: Building Installers
Topic: Setting a Default Program on Condition
Replies: 5
Views: 2213

Re: Setting a Default Program on Condition

Hi DAn, so after adding in the same file association to the ProgId, how can I let the user choose which Extension to use by default. One of the 2 extensions I can place in a seperate feature but the second extension I then can't, the option is greyed out and therefor there is no way to add an condit...
by mheckmann
Tue Jul 21, 2015 4:12 pm
Forum: Building Installers
Topic: Setting a Default Program on Condition
Replies: 5
Views: 2213

Re: Setting a Default Program on Condition

Hi Dan,

thank you very much. I completely missed that and always thought I could only specify the extension only ones. I'll try this out.

Using Advanced Installer 12.0 at the moment.

Thanks again
Markus
by mheckmann
Fri Jul 17, 2015 9:32 pm
Forum: Building Installers
Topic: Setting a Default Program on Condition
Replies: 5
Views: 2213

Setting a Default Program on Condition

Hello, my software comes with 2 executlables, a regular program and a "runtime" version. I would now like to let the user choose if the file type associated with my software should by defult be opened with the regular or with the runtime version. Using the File Associations page I didn't succeed as ...

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