Search found 67 matches

Go to advanced search

by bvelke
Fri Feb 07, 2014 10:49 am
Forum: Building Installers
Topic: Update configuration file
Replies: 2
Views: 3481
 
Jump to post

Update configuration file

Is it possible to make an Update Configuration File that displays a custom message (instead of "Your software is up to date") if the software is up-to-date? I want to inform users that a new version of the product is available but it has to be purchased and cannot be downloaded as an updat...
by bvelke
Thu Feb 09, 2012 5:34 pm
Forum: Common Problems
Topic: Blank exit dialog
Replies: 9
Views: 8854
 
Jump to post

Re: Blank exit dialog

AIP sent by email. Thanks.

Is there any dialog that looks like the one in the screen shot? What conditions would have to be in place for a dialog to look that way?
by bvelke
Thu Feb 09, 2012 6:03 am
Forum: Common Problems
Topic: Blank exit dialog
Replies: 9
Views: 8854
 
Jump to post

Re: Blank exit dialog

I see, this is very strange behavior. Can you please send us the built package manifesting this via e-mail? Done. See email. Also please include a test case scenario so we can try to replicate the issue here. Sorry but I don't understand what you are requesting. As I said, occurrence is intermitten...
by bvelke
Wed Feb 08, 2012 2:24 pm
Forum: Common Problems
Topic: Blank exit dialog
Replies: 9
Views: 8854
 
Jump to post

Re: Blank exit dialog

Screen shot attached.

Thanks.
by bvelke
Wed Feb 08, 2012 8:35 am
Forum: Common Problems
Topic: Blank exit dialog
Replies: 9
Views: 8854
 
Jump to post

Blank exit dialog

Some customers are reporting that when they get to the end of the installation process, the last dialog (apparently ExitDialog), it is completely blank except for the Title text object and the Finish button. Everything else is missing, including the subtitle and description objects. Most importantly...
by bvelke
Sun Feb 05, 2012 7:34 pm
Forum: Common Problems
Topic: Need to hire someone to fix my AIP asap
Replies: 0
Views: 129026
 
Jump to post

Need to hire someone to fix my AIP asap

I need to hire an experienced AI developer to solve this problem... I have a commercial application which installs with AI v8.9. The user has access to InstallTypeDlg so they can choose to install for Only Me or Everyone. The user also has access to SetupTypeDlg so they can specify the installation ...
by bvelke
Fri Jan 27, 2012 9:17 pm
Forum: Common Problems
Topic: Skipping dialogs
Replies: 10
Views: 9380
 
Jump to post

Re: Skipping dialogs

Parenthesis operators are used in conditional statement to group a part of the statement and separately interpret its result. They also play a priority role similar to basic mathematics calculus. Unfortunately, our support boundaries don't cover these semantic basics, thus you'll have to learn more...
by bvelke
Fri Jan 27, 2012 3:17 pm
Forum: Common Problems
Topic: Skipping dialogs
Replies: 10
Views: 9380
 
Jump to post

Re: Skipping dialogs

Can you please build the sample project I attached? Clearly no previous version is installed. Does it skip InstallTypeDlg and SetupTypeDlg? No, it does not. I am assuming you copied the settings from my sample project onto your own. You shouldn't have to assume anything. My message here detailed ex...
by bvelke
Fri Jan 27, 2012 3:32 am
Forum: Common Problems
Topic: Skipping dialogs
Replies: 10
Views: 9380
 
Jump to post

Re: Skipping dialogs

Per my message above and as predicted, the VerifyReadyDlg.Install button now works but the InstallTypeDlg and SetupTypeDlg are still skipped, even for a fresh install (i.e., no previous installation). As in your sample project, the published events for the <Accept> button in LicenseAgreementDlg are ...
by bvelke
Thu Jan 26, 2012 1:31 pm
Forum: Common Problems
Topic: Skipping dialogs
Replies: 10
Views: 9380
 
Jump to post

Re: Skipping dialogs

OK, thanks, but, although I see differences in the published events for InstallTypeDlg.Next (which makes no sense to me since this dialog should not even be accessible unless the "AI_INSTALL AND (NOT OLDPRODUCTS)" condition is already met) and a new condition in VerifyReadyDlg.Install (whi...
by bvelke
Wed Jan 25, 2012 5:07 pm
Forum: Common Problems
Topic: Skipping dialogs
Replies: 10
Views: 9380
 
Jump to post

Re: Skipping dialogs

I have sent copies of my AIP and installer log to support at advancedinstaller dot com. Email subject = "Fwd: Installer test"

Thanks.

-Bob
by bvelke
Wed Jan 25, 2012 3:10 am
Forum: Common Problems
Topic: Skipping dialogs
Replies: 10
Views: 9380
 
Jump to post

Skipping dialogs

I'm trying to skip the InstallTypeDlg and SetupTypeDlg for users who have an earlier version of the product installed, i.e., for an update. (I can't use "Show Only If" for those dialogs because that option is disabled in the Air theme which I'm using.) So under the direction of Tech Suppor...
by bvelke
Tue Jan 24, 2012 7:02 pm
Forum: Common Problems
Topic: Help Wanted: AI development
Replies: 0
Views: 122608
 
Jump to post

Help Wanted: AI development

I'd like to hire someone who is experienced with AI installations to make some modifications to our existing AIP. Requires your own AI Enterprise Edition license. Please write to bvelke at whollygenes dot com.
by bvelke
Mon Jan 23, 2012 4:52 pm
Forum: Common Problems
Topic: Managing multiple versions
Replies: 1
Views: 2783
 
Jump to post

Managing multiple versions

I make a retail product with thousands of users. When we release an update, we increment the second number in the product version string (8.00.0000 vs 8.01.0000) and we release a full installer (not a patch) with the Advanced Updater. In this case, we want it to upgrade their current installation, n...
by bvelke
Fri Jan 20, 2012 1:41 am
Forum: Common Problems
Topic: Formatting the change log?
Replies: 1
Views: 2562
 
Jump to post

Formatting the change log?

For an Update installation, the Updates>Description tab has four fields for listing the update description, features, enhancements, and bug fixes. Is there any way to control the formatting of those fields? I know that I can do some character formatting. But I want the description to be two paragrap...

Go to advanced search