Search found 7952 matches

by Daniel
Mon Jan 20, 2020 9:45 am
Forum: Common Problems
Topic: Advanced Installer 16.7 multiple virus/trojan detections
Replies: 2
Views: 48

Re: Advanced Installer 16.7 multiple virus/trojan detections

Hi,

Thank you for bringing this to our attention.

We have submitted our setup package for whitelisting and hopefully the related false positive detections will be removed soon.

I will update this thread as soon as the false positives are fixed.

All the best,
Daniel
by Daniel
Fri Jan 10, 2020 11:06 am
Forum: Building Installers
Topic: How to produce AI-Updater configs for multiple builds correctly?
Replies: 1
Views: 53

Re: How to produce AI-Updater configs for multiple builds correctly?

Hi, Yes, please note that the updates configuration project is limited to a single build only. You cannot include into a single updates configuration project multiple builds of your setup product. Therefore you will have to create three updates configuration project, one for each build. Then into yo...
by Daniel
Fri Jan 10, 2020 7:58 am
Forum: Common Problems
Topic: "Next" Button not working after server-side validation.
Replies: 3
Views: 82

Re: "Next" Button not working after server-side validation.

You are always welcome Henry.

I am glad you got everything working.

All the best,
Daniel
by Daniel
Thu Jan 09, 2020 4:08 pm
Forum: Common Problems
Topic: Folder permissions not set
Replies: 1
Views: 75

Re: Folder permissions not set

Hi, I am not sure why this happens. Can you please send us the .aip (project file) to support at advancedinstaller dot com so we can fully investigate its settings? If you cannot share with us your project file, then you can try to isolate the behavior in a buildable sample (.aip + its referenced fi...
by Daniel
Thu Jan 09, 2020 4:06 pm
Forum: Common Problems
Topic: Undesirable behavior with system task updates
Replies: 1
Views: 122

Re: Undesirable behavior with system task updates

Hello and welcome to our forums, When launching the updates setup under System account I am afraid that there is no way to get user input nor to interact with the user. Thus I am not aware of any other better approach than the one you already tried to implement. Using a script during the installatio...
by Daniel
Thu Jan 09, 2020 3:43 pm
Forum: Building Installers
Topic: Error when Setup tries to install service which already exists
Replies: 5
Views: 847

Re: Error when Setup tries to install service which already exists

Hi, I am afraid I am not aware of any scenario when those issues could be triggered. The only way I can further investigate on this will be so you can isolate the behavior into a sample or stet by step test case and share them with me so I can fully test and investigate this on my side. All the best...
by Daniel
Wed Jan 08, 2020 9:19 am
Forum: Common Problems
Topic: PHP SERVER-SIDE VERIFICATION ISSUES
Replies: 1
Views: 45

Re: PHP SERVER-SIDE VERIFICATION ISSUES

Hi,

Please have a look on the reply I posted on "Next" Button not working after server-side validation. forum thread.

All the best,
Daniel
by Daniel
Tue Jan 07, 2020 4:59 pm
Forum: Common Problems
Topic: Dll hijacking exe
Replies: 1
Views: 99

Re: Dll hijacking exe

Hello,

Can you confirm that your installer setup filename is different than setup.exe?

Starting with Advanced Installer 12.7 we included a security fix for the dll hijacking issue, but to get this working you should make sure your setup filename is different than setup.exe.

All the best,
Daniel
by Daniel
Tue Jan 07, 2020 4:25 pm
Forum: Common Problems
Topic: "Next" Button not working after server-side validation.
Replies: 3
Views: 82

Re: "Next" Button not working after server-side validation.

Hi Henry, Looking over the installation log file you sent me over email it seems the problem is caused by the fact that your web server validation script returns an answer string starting with an empty new line character. I.e. ' 601 Serial Number is Correct!' Please note that the web server validati...
by Daniel
Tue Jan 07, 2020 2:16 pm
Forum: Common Problems
Topic: MSIX package deployment from MSI - Errors are not captured
Replies: 11
Views: 320

Re: MSIX package deployment from MSI - Errors are not captured

You are always welcome Shobz.

All the best,
Daniel
by Daniel
Tue Jan 07, 2020 2:10 pm
Forum: Common Problems
Topic: License service crashes
Replies: 1
Views: 127

Re: License service crashes

Hi Jeremy and welcome to our forums, I have tested the scenario but I cannot replicate the behavior. Please note that the related error code (1229) is a Windows system error and it means: An operation was attempted on a nonexistent network connection. So, could you please check and make sure there i...
by Daniel
Tue Jan 07, 2020 11:11 am
Forum: Common Problems
Topic: MSIX package deployment from MSI - Errors are not captured
Replies: 11
Views: 320

Re: MSIX package deployment from MSI - Errors are not captured

Hi Shobz, I apologize for the delayed reply on this. I am afraid currently we do not have support for "Install Appx/MSIX" custom action nor for the "Bundle with EXE" option to run an .appinstaller file. I have added this improvement on our todo list and when it will be available in the future I will...
by Daniel
Tue Jan 07, 2020 8:20 am
Forum: Feature Requests
Topic: Button Text Color on Hover
Replies: 3
Views: 8779

Re: Button Text Color on Hover

Hi and welcome to our forums,

As my colleague previously replied, I am afraid it is not possible to change the text color of a text inside an imagine button on hover.

All the best,
Daniel
by Daniel
Mon Dec 30, 2019 2:46 pm
Forum: Common Problems
Topic: Show registered in About Box
Replies: 3
Views: 244

Re: Show registered in About Box

Hi, When a license is registered then you can get one of the license element properties (e.g. ID, MP, etc). Have a look on the "License Elements Properties" section of "Trial and Licensing Properties" article. So, you could try to get the ID license element property by using the "GetPropertyValue" f...
by Daniel
Mon Dec 23, 2019 5:12 pm
Forum: Common Problems
Topic: Mixed32/64 for LocalAppdata don't access
Replies: 1
Views: 98

Re: Mixed32/64 for LocalAppdata don't access

Hi and welcome to our forums,

I am afraid I do not fully understand the problem you faced with.

If you need further assistance on this please get back to us with more details about your scenario.

All the best,
Daniel