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DPenney

Customer update: Great working with the Advanced Installer crew and Catalin. Result: There were two folders with the 'Do Not Overwrite Existing Files' flag set. The folder was something like C:\Program Files\Common Files\QPS. Since the MSM was installing into that folder as well, it was subjected to...

DPenney

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DPenney

Thanks Catalin. I will provide this info tomorrow. It may be a little complex.

DPenney

Any help with this?

DPenney

EDIT: Removed this post because it looks like a recent test I did and it did not reflect the previous logs. So I messed something up with my recent tests that had me hopeful.

DPenney

That code block above exists in the logs for, from my story in the original post, App_Installer_v2.3.exe and App2_Installer_v2020.exe. There are no further references to the support app.exe file below that point in both logs, and no references to the GUID as well. So, I can not see what is happening...

DPenney

I guess I misread that last 'error'. It says that it won't patch the file but it should update it, right? MSI (s) (4C:54) [10:13:34:973]: Executing op: RegisterSharedComponentProvider(,,File=_D8D25A9DD89A4E93B4DEDAC2C8F37A58.FBD0E5417C544FE1B7A2B095B66D11D9,Component={91023D2B-E9DD-E901-EED1-5DC7596...

DPenney

If it helps, in the log file attached, the following lines are maybe relevant: 469: The first reference to the folders that the support MSM contains. ENC Administrator is it's name; 5134: A third reference to the folders that the support MSM contains; 21546: Some messages referencing: "folder h...

DPenney

So, I have a weird problem that I am having a difficult time resolving. I will try to describe the situation. App_Installer_v2.2.exe is an MSI wrapped in an exe that contains Support_App.MSM (which contains Support App v1.0). It installs fine in our tests. Support_App.MSM was updated to contain a ne...

DPenney

Further question. If I disable "Generate instances at installation time" and enable "Build major upgrades for multiple instances" and not touch the "Automatically upgrade older product versions", the installer is hanging right after the pre-requisites install (and if I ...

DPenney

Ok. So maybe I am confused between what it means to "Generate instances at installation time" and "Build major upgrades for multiple instances", so I will give that a try but the option to "Automatically upgrade older product versions" is not what we want to accomplish....

DPenney

Thanks! I will try this today!

DPenney

Email has been sent. Thanks!

DPenney

Thanks for the replies Daniel! I think this could happen if you did not generate a new ProductCode for your setup project v1.83.02.02. Each time you change the ProductVersion in "Product Details" page of your setup project you should choose "Generate New Product Code" option when...

DPenney

Ok. I have had a moment to disable the side-by-side option and focus on the 'Multiple Instance' option. It looks like I still have some of the same problems as before ... but some have gone away and that is good. Can you clarify what the intended behaviour is for the following situations: 1. I have ...

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