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by janisito
Fri May 14, 2021 10:22 am
Forum: Common Problems
Topic: Windows firewall configuration fails
Replies: 7
Views: 965

Re: Windows firewall configuration fails

Hi Catalin,

Thanks for your efforts. I'm not able to reproduce the issue in my own environment. I agree with the other reporter that it's a head scratcher and probably Windows related some how. I'll try his solution and see what goes. We can close this case for now.

Regards
Jan
by janisito
Wed May 05, 2021 8:04 pm
Forum: Common Problems
Topic: Windows firewall configuration fails
Replies: 7
Views: 965

Re: Windows firewall configuration fails

Hi Catalin,

Since it was from a customer test environment I only got the part of the failure for privacy concerns.

Regards
Jan
by janisito
Sun May 02, 2021 3:54 pm
Forum: Common Problems
Topic: Windows firewall configuration fails
Replies: 7
Views: 965

Re: Windows firewall configuration fails

Hi Catalin,

The user running the installer is administrator. The installer also has the "require administrator" checkbox checked.

The log I sent you was actually from an installation with the arguments "AI_DEBUGLOG=1 /L*V Log.txt".

Regards
Jan
by janisito
Mon Apr 26, 2021 6:40 pm
Forum: Common Problems
Topic: Windows firewall configuration fails
Replies: 7
Views: 965

Windows firewall configuration fails

Hi, We have a customer installing our software on three different Windows 2012 R2 servers. Everything works fine on two of them but the installation fails on the third server. It seems the Windows firewall fails to configure for some unknown reason and the installation is rolled back. I have gathere...
by janisito
Tue Mar 09, 2021 5:12 pm
Forum: Common Problems
Topic: Application icon missing sometimes in add/remove programs
Replies: 3
Views: 1142

Re: Application icon missing sometimes in add/remove programs

Hi Catalin, I have tracked this down to the following folder: C:\Windows\Installer\{<GUID>} The GUID is some identifer, not sure if it's the product ID or some other ID. Beneath that folder are the icons, named as .exe files. If they are missing the icons are gone. So they were probably deleted by t...
by janisito
Wed Mar 03, 2021 3:31 pm
Forum: Common Problems
Topic: Application icon missing sometimes in add/remove programs
Replies: 3
Views: 1142

Application icon missing sometimes in add/remove programs

Hi,

We see from time to time that the application icon doesn’t always show up in Windows add/remove programs after being installed. Any idea of why this is happening?

It’s seen on different windows server versions.

Regards
Jan
by janisito
Fri Feb 05, 2021 3:42 pm
Forum: Common Problems
Topic: Update progress dialog status text
Replies: 3
Views: 503

Re: Update progress dialog status text

Hi Catalin,

Thank for the quick help. I'll look into it.

Regards
Jan
by janisito
Fri Feb 05, 2021 2:39 pm
Forum: Common Problems
Topic: Update progress dialog status text
Replies: 3
Views: 503

Update progress dialog status text

Hi, Thank you for an awesome product. My installer has grown to be quite huge. it executes many custom actions (C#) during the installation execution stage. Is it possible to update the progress dialog status text from my custom actions so it's easier to follow what is happening? Thanks, Regards Jan
by janisito
Wed Sep 23, 2020 6:08 pm
Forum: Common Problems
Topic: Selected features not installed during upgrade
Replies: 1
Views: 407

Selected features not installed during upgrade

Hi, I have the following issue: My installer has two features: Feature A and Feature B . Each feature installs a folder with a text file in it. When the user install version 1.0 he selects to install Feature B only, and hence only the folder named Feature B is installed. Later when the application i...
by janisito
Wed Sep 23, 2020 12:31 pm
Forum: Common Problems
Topic: Files from installation not available
Replies: 2
Views: 509

Re: Files from installation not available

Removed post.
by janisito
Wed Sep 23, 2020 6:38 am
Forum: Common Problems
Topic: Files from installation not available
Replies: 2
Views: 509

Files from installation not available

Removed post.
by janisito
Tue Feb 18, 2020 10:59 am
Forum: Common Problems
Topic: Temporary files missing in quiet mode
Replies: 3
Views: 1093

Re: Temporary files missing in quiet mode

Hi Catalin, Thank you for your invaluable help! It was spot on. I had made the mistake to put my custom action before CostFinalize. I moved my custom action after CostFinalize and it started working. Is there any documentation regarding the different standard actions and what they do (for example wh...
by janisito
Tue Feb 04, 2020 1:17 pm
Forum: Common Problems
Topic: Temporary files missing in quiet mode
Replies: 3
Views: 1093

Temporary files missing in quiet mode

Hi! My installer uses the Temporary folder to house a file called InstallSQL.sql which is used by a custom action during the install execution stage. This all works fine when running the installer in full UI mode, but when I switch to quiet mode (using the /quiet flag) this file is no longer found i...
by janisito
Thu Aug 29, 2019 8:56 am
Forum: Common Problems
Topic: Jump over dialogs based on install parameter
Replies: 1
Views: 7986

Jump over dialogs based on install parameter

Hi! My installer sometimes needs a reboot to be able to continue. Currently I'm using the RunOnce registry key to run my installer with a RESUME="True" parameter passed to the installer. After reboot when my installer starts I would like to jump over all the dialogs and go directly to the VerifyRead...
by janisito
Sun May 12, 2019 10:10 am
Forum: Common Problems
Topic: Quick launch shortcut not visible
Replies: 3
Views: 1813

Re: Quick launch shortcut not visible

Hi Catalin,

Any idea if this will be fixed in a coming AI release?

Regards
Jan

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