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- Wed Jul 13, 2022 2:13 am
- Forum: Common Problems
- Topic: Could not access network location "" error during uninstall
- Replies: 1
- Views: 1035
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Could not access network location "" error during uninstall
Hello, When I attempt to uninstall a previously successfully installed application, I encounter a 'Could not access network location "" ' error. I've review the Uninstall MSI log file and do not see the cause of this issue. I've attached the following files: - The AI project file. - The In...
- Wed Jun 15, 2022 11:30 pm
- Forum: Building Installers
- Topic: Deploying a .war file to Tomcat that needs to be modified before being deployed
- Replies: 1
- Views: 1426
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Deploying a .war file to Tomcat that needs to be modified before being deployed
I need to deploy a .war file to Tomcat but before I do, I need to configure some of the files in the .war file. Because of this need, I can not simply copy the .war file to the Tomcat \webapps folder. Here is what I would like to do: 1. Determine the destination installation path for the web applica...
- Wed Jun 15, 2022 5:30 pm
- Forum: Common Problems
- Topic: Deploying a war file into an existing Tomcat installation.
- Replies: 1
- Views: 1044
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Deploying a war file into an existing Tomcat installation.
I am looking for suggestions on the best approach for deploying a web application's war file into an EXISTING Tomcat installation. I do NOT want to include the installation of Tomcat in the installer as this forces a customer to be tied to a specific Tomcat version. By not including Tomcat in the in...
- Tue Jul 06, 2021 8:10 pm
- Forum: Common Problems
- Topic: Message not displaying when custom launch condition is not met
- Replies: 3
- Views: 7114
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Re: Message not displaying when custom launch condition is not met
Hi Catalin, As you requested I've provided a copy of both SP2 and SP3 advanced installer projects (and the base advanced installer project). I am able to see the functionality I am looking for (i.e. a dialog displaying at time of installation when a prior version (Acuity 7.30) is currently installed...
- Fri Jul 02, 2021 5:47 pm
- Forum: Common Problems
- Topic: Message not displaying when custom launch condition is not met
- Replies: 3
- Views: 7114
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Message not displaying when custom launch condition is not met
Hello, I am using Advanced Installer 17.6 and am attempting to run my installer on Windows 10 x64. The functionality that I am expecting did work in a prior release of Advanced Installer. I have a custom launch condition that attempts to determine if a prior version of my application is currently in...
- Fri Oct 23, 2020 4:01 pm
- Forum: Common Problems
- Topic: AI_VerifyPrereq appears to fail during Installation
- Replies: 3
- Views: 2220
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Re: AI_VerifyPrereq appears to fail during Installation
Hello Catalin,
I was able to resolve the issue by changing my prerequisite conditions. Previously I was checking for the existence of a registry entry. I changed to check for a product code; this resolved the issue. Seems strange that checking for the registry entry didn't work.
Thanks,
Todd
I was able to resolve the issue by changing my prerequisite conditions. Previously I was checking for the existence of a registry entry. I changed to check for a product code; this resolved the issue. Seems strange that checking for the registry entry didn't work.
Thanks,
Todd
- Thu Oct 22, 2020 1:33 am
- Forum: Common Problems
- Topic: AI_VerifyPrereq appears to fail during Installation
- Replies: 3
- Views: 2220
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AI_VerifyPrereq appears to fail during Installation
Hello, Advanced Installer Version: 17.5 OS: Windows 10 64 bit When I attempt to run my Advanced Installer executable (as an Administrator) on a Windows 10 64 bit machine, the installation process fails during the Prerequisite Check phase. I've attached a copy of the Installation Log. The 2 prerequis...
- Wed Oct 21, 2020 3:39 pm
- Forum: Common Problems
- Topic: Error when building
- Replies: 5
- Views: 7768
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Re: Error when building
Thank you for your update to my .api file. Can you provide some details as to what the issue was and what you did to resolve it?
Thanks,
Todd
Thanks,
Todd
- Tue Oct 20, 2020 1:18 am
- Forum: Common Problems
- Topic: Error when building
- Replies: 5
- Views: 7768
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Re: Error when building
Here are the details of the error... Error calling MSI API: 1627 Method: MsiDatabaseImport Table: FeatureComponents. Extended Error: Write Table IDT: 1: 2216 2: P:\Products\AcuStrat\7.40\Installations\Advanced Installer\Build Output\Install AcuStrat 7.40.msi 3: FeatureComponents.idt 4: 70 . Advanced...
- Tue Oct 20, 2020 1:03 am
- Forum: Common Problems
- Topic: Error when building
- Replies: 5
- Views: 7768
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Error when building
Hello, Advanced Installer Version: 17.5 OS: Windows Server 2008 R2 Standard When building I encounter the following error: Checking builds status Build required. [ DefaultBuild ] Building package: P:\Products\AcuStrat\7.40\Installations\Advanced Installer\Build Output\Install AcuStrat 7.40.exe Prepa...
- Wed Jul 17, 2019 4:23 pm
- Forum: Common Problems
- Topic: Installer seems to run successfully but files are missing
- Replies: 3
- Views: 3213
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Re: Installer seems to run successfully but files are missing
Thanks for your reply! As I mentioned, the installer seems to run fine except for the fact that after running the installer there is no deployed website. THIS IS ONLY HAPPENING ON WINDOWS 2016; installer works just fine on Windows 2012, Windows 2008 R2, Windows 10. There seems to be an issue in AI r...
- Thu Jul 11, 2019 10:30 pm
- Forum: Common Problems
- Topic: Installer seems to run successfully but files are missing
- Replies: 3
- Views: 3213
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Installer seems to run successfully but files are missing
Hello, I am using Advanced Installer 14.8 Build 281f49a4fb (Yes I know there is a update) on Windows Server 2008 R2 Standard 64 bit. I've created an installer that installs Tomcat 9 and deploys a website. When I run the installer on various 64 bit Window Server Operating Systems (i.e. 2008R2, 2012, ...
- Sat Jun 08, 2019 1:23 am
- Forum: Common Problems
- Topic: A more recent version of xxxx is already installed on this computer.
- Replies: 1
- Views: 4578
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A more recent version of xxxx is already installed on this computer.
Environment: OS - Windows 10 Advanced Installer Version # 14.8 Hello, When running my Advanced Installer project to install “InterQual Connect 1.40 Client for Acuity” I get the following message... A more recent version of InterQual Connect 1.40 Client for Acuity is already installed on this compute...
- Thu Mar 28, 2019 6:58 pm
- Forum: Common Problems
- Topic: Error - A program run as part of the setup did not finish as expected.
- Replies: 5
- Views: 9545
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Re: Error - A program run as part of the setup did not finish as expected.
Hi Daniel, Thank you for your reply. I actually figured at what was causing the issue. On the machine that the Installer was running on, there was already an Environment variable( CATALINA_HOME) that was pointing to the wrong location. I updated the Advanced Installer project to create/update the CA...
- Wed Mar 27, 2019 3:10 pm
- Forum: Common Problems
- Topic: Error - A program run as part of the setup did not finish as expected.
- Replies: 5
- Views: 9545
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Re: Error - A program run as part of the setup did not finish as expected.
Hi Daniel, Thank you for your reply. Yes, after I had submitted this issue I had identified the "startstart" issue. After correcting the issue I am still encountering the same reported issue in the LaunchFile_TomcatStart custom action. My suspect that something Tomcat related is preventing...