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by davidjhomer
Thu Sep 02, 2021 8:55 am
Forum: Common Problems
Topic: Windows Server 2022 Support
Replies: 1
Views: 1329

Windows Server 2022 Support

Hello, We are installing the Group Policy Management Console as part of our software but this isn't working for Windows Server 2022. Upon checking the latest version of AdvancedInstaller (18.6.1) doesn't include a checkbox for Windows Server 2022. When is this going to be added and is there a workar...
by davidjhomer
Wed Jun 23, 2021 4:06 pm
Forum: Common Problems
Topic: BUG: AdvancedInstaller locks an exited installation
Replies: 5
Views: 4724

Re: BUG: AdvancedInstaller locks an exited installation

Hello, We've done some more testing and this has been an issue for a while, it's not isolated to the current version of AdvancedInstaller. Cancelling pre-requisites will cause other installers that require exclusive access to Windows Installer to fail under the user reboots or manually terminates th...
by davidjhomer
Mon Jun 21, 2021 11:46 am
Forum: Common Problems
Topic: BUG: Installer problems after installing .NET Framework 4.8 pre-requisite
Replies: 4
Views: 4238

Re: BUG: Installer problems after installing .NET Framework 4.8 pre-requisite

Is there any chance of a fix to this bug? We've tried to replace the code with a VBscript custom action as per your workaround to launch the application and a button to launch the URL from the finish form but they launch *behind* the installer. It's also a pretty nasty hack when we really want to us...
by davidjhomer
Mon Jun 21, 2021 11:45 am
Forum: Common Problems
Topic: BUG: AdvancedInstaller locks an exited installation
Replies: 5
Views: 4724

Re: BUG: AdvancedInstaller locks an exited installation

Is there any update on this?
by davidjhomer
Fri Jun 11, 2021 10:59 pm
Forum: Common Problems
Topic: BUG: AdvancedInstaller locks an exited installation
Replies: 5
Views: 4724

BUG: AdvancedInstaller locks an exited installation

Hello, We have an installer built using the latest AdvancedInstaller 18.3. (here is the compiled installer) https://www.centrel-solutions.com/software/beta/xialinks/xls4.2.2.exe We install .NET Framework 4.8 using the following parameters as an AdvancedInstaller pre-requisite. /passive /promptrestar...
by davidjhomer
Fri Jun 11, 2021 10:52 pm
Forum: Common Problems
Topic: BUG: Installer problems after installing .NET Framework 4.8 pre-requisite
Replies: 4
Views: 4238

BUG: Installer problems after installing .NET Framework 4.8 pre-requisite

Hello, We have an installer (here is the compiled installer) https://www.centrel-solutions.com/software/beta/xialinks/xls4.2.2.exe We install .NET Framework 4.8 using the following parameters as an AdvancedInstaller pre-requisite. /passive /promptrestart /showfinalerror .NET Framework 4.8 installs a...
by davidjhomer
Wed May 26, 2021 3:19 pm
Forum: Common Problems
Topic: [USR_LOCAL_SERVICE] resolves to LOCALSYSTEM
Replies: 1
Views: 1695

[USR_LOCAL_SERVICE] resolves to LOCALSYSTEM

However when I use [USR_LOCAL_SERVICE] as the username for a Windows Service the service is installed as LOCALSYSTEM. If I install the same service with NT AUTHORITY\Local Service as the username it installs correctly as NT AUTHORITY\Local Service. Is this a bug? Should [USR_LOCAL_SERVICE] resolve t...
by davidjhomer
Sat May 02, 2020 4:10 pm
Forum: Building Installers
Topic: Applying permissions to user created during installation?
Replies: 3
Views: 1659

Re: Applying permissions to user created during installation?

Having tried this bewarned running commands after Finish Execution that fail cause all kinds of problems, and stop the installer from rolling back.
by davidjhomer
Sun Apr 12, 2020 3:28 pm
Forum: Common Problems
Topic: AppPool Identity and Folder Permissions
Replies: 5
Views: 3121

Re: AppPool Identity and Folder Permissions

Yes I just ran into this. It would be nice to have an AdvancedInstaller set permissions custom action which we could call later rather than cobbling together a script or using cacls.
by davidjhomer
Thu Jan 24, 2019 4:58 pm
Forum: Common Problems
Topic: AdvancedInstaller ODBC Connect: Timeout exceeded
Replies: 15
Views: 11335

Re: AdvancedInstaller ODBC Connect: Timeout exceeded

We fixed it by just bundling the ODBC Driver 17 for SQL Server and configuring AI to use that specific driver. Driver={ODBC Driver 17 for SQL Server};Server=[DATABASE_INSTANCE]; Trusted_Connection=yes; Database=[DATABASE_NAME] As a feature request it would be good for Advanced Installer to support a...
by davidjhomer
Thu May 10, 2018 11:38 am
Forum: Common Problems
Topic: AdvancedInstaller ODBC Connect: Timeout exceeded
Replies: 15
Views: 11335

Re: AdvancedInstaller ODBC Connect: Timeout exceeded

Hello we currently use the {SQL Server} ODBC driver which isn't compatible with TLS 1.0 being disabled. If we want to use the new SQL OBDC driver or SQL native client how do we do this? We don't want to hard code "SQL Native Client 11" or "SQL Native Client 12" in the list however we can't see a way...
by davidjhomer
Wed Jun 21, 2017 11:40 am
Forum: Common Problems
Topic: Uninstall fails to elevate UAC permissions correctly
Replies: 9
Views: 4009

Re: Uninstall fails to elevate UAC permissions correctly

Hello, Yes this has resolved the issue and has been tested our client and server products, thank you! I would definitely recommend that this is mentioned in the UI or the help because this setting does suggest that the setup will be run as Administrator, whereas this doesn't apply to Add/Remove prog...
by davidjhomer
Fri Jun 16, 2017 3:22 pm
Forum: Common Problems
Topic: Uninstall fails to elevate UAC permissions correctly
Replies: 9
Views: 4009

Re: Uninstall fails to elevate UAC permissions correctly

Yes, exactly what I was looking for! "This issue is not related to Advanced Installer." Well it is related to Advanced Installer because it doesn't elevate unless you tick this box. This works with the sample, we will now fully test this with our main application and confirm that this is now resolve...
by davidjhomer
Fri Jun 16, 2017 9:39 am
Forum: Common Problems
Topic: Uninstall fails to elevate UAC permissions correctly
Replies: 9
Views: 4009

Re: Uninstall fails to elevate UAC permissions correctly

I tried calling support, no-one answers and left a voicemail.

We've clearly presented a bug in UAC elevation during uninstallation but no one in support is willing to listen. I'm getting very nervous now with the large number of security related bugs we are reporting to you with this product.
by davidjhomer
Fri Jun 16, 2017 9:28 am
Forum: Common Problems
Topic: Uninstall fails to elevate UAC permissions correctly
Replies: 9
Views: 4009

Re: Uninstall fails to elevate UAC permissions correctly

Hello, At the request of support the installer has been modified so that the uninstall custom action occurs before the "Remove Resources" stage. This does NOT fix the issue. The .aip file is attached. Here is the application compiled http://www.centrel-solutions.com/temp/breakingapp.exe Thanks, Dave

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