Suggested Articles
Search found 6 matches
- Wed Apr 26, 2017 12:17 am
- Forum: Installer Analytics
- Topic: Google Analytics third party integration not working
- Replies: 5
- Views: 65949
- Jump to post
Re: Google Analytics third party integration not working
In case anyone else is interested, support said that this will be fixed in the next version. Might be released in a few weeks.
- Tue Apr 25, 2017 11:44 pm
- Forum: Common Problems
- Topic: Failed to install. What went wrong?
- Replies: 7
- Views: 7234
- Jump to post
Re: Failed to install. What went wrong?
Our current solution to this problem is allowing the install even if the custom action fails. We have written up a support page on solutions around fixing the missing dll. We will see how this goes. https://support.crichq.com/hc/en-us/community/posts/115000248274-How-to-fix-api-ms-win-crt-heap-l1-1-...
- Thu Apr 20, 2017 11:23 pm
- Forum: Installer Analytics
- Topic: Google Analytics third party integration not working
- Replies: 5
- Views: 65949
- Jump to post
Google Analytics third party integration not working
Google Analytics integration doesn't seem to be working. I plugged in the id "UA-18669XXX-10" last week.
I'm not getting any stats coming through. Has anyone else got this to work?
I'm not getting any stats coming through. Has anyone else got this to work?
- Wed Apr 19, 2017 1:05 am
- Forum: Common Problems
- Topic: Failed to install. What went wrong?
- Replies: 7
- Views: 7234
- Jump to post
Re: Failed to install. What went wrong?
Have you used our "Visual C++ Redistributable for Visual Studio 2015" predefined prerequisite? Yes. Can you replicate the prerequisite corrupted installation on multiple machines? We can't replicate the issue in-house, but we have a user that has this problem on multiple machines. If so, ...
- Fri Apr 07, 2017 3:09 am
- Forum: Common Problems
- Topic: Failed to install. What went wrong?
- Replies: 7
- Views: 7234
- Jump to post
Re: Failed to install. What went wrong?
Thanks Daniel. Yes that was partly the problem. Removing this custom action will allow it to install. But doesn't exactly solve the problem. The reason why the custom action is failing is because "api-ms-win-crt-heap-l1-1-0.dll" is missing. To fix this we had to reinstall "Visual C++ ...
- Wed Apr 05, 2017 10:36 pm
- Forum: Common Problems
- Topic: Failed to install. What went wrong?
- Replies: 7
- Views: 7234
- Jump to post
Failed to install. What went wrong?
A user on Windows 8.1 is having trouble installing our application. We haven't been able to repeat this on our computers. I have the logs from that user and have attached the logs in two parts. But I can't see exactly why it is failing to install. Looks like the 'return value' is 3. MSI (s) (70:A8) ...