Search found 651 matches

by Sorin
Wed Feb 28, 2018 1:14 pm
Forum: Common Problems
Topic: Suppress logging of command-line for silent installation
Replies: 9
Views: 546

Re: Suppress logging of command-line for silent installation

Hello Kiran,

You are welcome.
Just let us know if you have any other questions.

Best regards,
Sorin
by Sorin
Tue Feb 27, 2018 10:26 am
Forum: Common Problems
Topic: Pauses in InstallValidate with files in use
Replies: 3
Views: 458

Re: Pauses in InstallValidate with files in use

Hello,

You are welcome!

Just let me know if you have any other questions.

Best regards,
Sorin
by Sorin
Mon Feb 26, 2018 2:35 pm
Forum: Common Problems
Topic: Custom action Close App not working
Replies: 2
Views: 226

Re: Custom action Close App not working

Hello Ricardo, Could you please try to use "Terminate Process" custom action instead? The "Close application" custom action allows you to close an application which uses a user Interface. By default the custom action closes windows which have a title-bar, a border and a system me...
by Sorin
Mon Feb 26, 2018 2:04 pm
Forum: Building Installers
Topic: Prevent removing website on major upgrade
Replies: 5
Views: 276

Re: Prevent removing website on major upgrade

Hello, Unfortunately, currently we don't have support to preserve web site settings during upgrade. We have such an improvement on our TODO list and hopefully it will be available soon. We will notify you on this thread when such option will be available. Until then, please take a look the solution ...
by Sorin
Mon Feb 26, 2018 11:53 am
Forum: Building Installers
Topic: How to make Installer automatically detect game directory?
Replies: 1
Views: 212

Re: How to make Installer automatically detect game directory?

Hello, 1) I need my Installer to automatically detect this certain game directory, so that it finds it no matter where its installed. How do I achieve this? To implement this you have to figure out a way to detect the game directory. Some installation store the directory in the registry. In this cas...
by Sorin
Mon Feb 26, 2018 10:19 am
Forum: Common Problems
Topic: Suppress logging of command-line for silent installation
Replies: 9
Views: 546

Re: Suppress logging of command-line for silent installation

Hello Kiran, In order to hide the value of these properties from the log file you could use our "Hide property" feature. To achieve this, just go to "Install Parameters" page, double click on a property from the "Properties" list and select "Hide property" opt...
by Sorin
Mon Feb 26, 2018 9:51 am
Forum: Building Installers
Topic: Setup EXE running within a specific domain?
Replies: 8
Views: 516

Re: Setup EXE running within a specific domain?

Hello.

You are welcome!

Just let me know if you have any other questions.

Best regards,
Sorin
by Sorin
Tue Feb 20, 2018 9:16 am
Forum: Common Problems
Topic: Not detecting specific instance of Office 2016
Replies: 3
Views: 389

Re: Not detecting specific instance of Office 2016

Hello, Our "Installed Office Application" launch condition is implemented in the following way: First we detect the installed office version (if any). If the installed office version is older than the required office version (the one configured in "Launch Conditions" page) the se...
by Sorin
Mon Feb 19, 2018 10:21 am
Forum: Common Problems
Topic: Pauses in InstallValidate with files in use
Replies: 3
Views: 458

Re: Pauses in InstallValidate with files in use

Hello Jeremy, An upgrade installation consists in two parts: -the uninstall of the old product version -the installation of the new product version The installer checks if any file is in use during the "InstallValidate" action and if so, you should be prompted with the MsiRMFilesInUse dial...
by Sorin
Mon Feb 19, 2018 8:18 am
Forum: Common Problems
Topic: Scheduled Task - At Logon - Delay Task?
Replies: 1
Views: 132

Re: Scheduled Task - At Logon - Delay Task?

Hello K, Unfortunately this feature is not supported by Advanced Installer. I have added this on our TO-DO list and it will be implemented in a future version of Advanced Installer but we don't have an ETA for now as our development team is very busy. Until then you could implement this scenario usi...
by Sorin
Fri Feb 16, 2018 1:33 pm
Forum: Common Problems
Topic: Install pre-requisites software using silent install
Replies: 5
Views: 295

Re: Install pre-requisites software using silent install

Hello,

You're welcome.

Just let me know if you have any other questions.

Best regards,
Sorin
by Sorin
Fri Feb 16, 2018 11:17 am
Forum: Building Installers
Topic: How to seperate upgrade and first installation
Replies: 1
Views: 187

Re: How to seperate upgrade and first installation

Hello, A major upgrade could be detected using "OLDPRODUCT" property. This contains a list with the Product Codes of the older versions of your installation package. This property is set only in a package which upgrades another package. You could use the following condition : NOT OLDPRODUC...
by Sorin
Fri Feb 16, 2018 10:56 am
Forum: Common Problems
Topic: Install pre-requisites software using silent install
Replies: 5
Views: 295

Re: Install pre-requisites software using silent install

Hello, I've analyzed your project and log file. Thank you for sending them. According to your log the features associated with the prerequisites are not scheduled for installation because their install condition is evaluated to false. During the silent installation the install condition of the featu...
by Sorin
Fri Feb 16, 2018 8:45 am
Forum: Common Problems
Topic: Update message for pre-requisite download error
Replies: 1
Views: 200

Re: Update message for pre-requisite download error

Hello,

Unfortunately this kind of error is not configurable as it comes from the WinInet API that we use for the URL based Prerequisites.
Please take a look in this article : INFO: WinInet Error Codes (12001 through 12156).

Best regards,
Sorin
by Sorin
Fri Feb 16, 2018 8:16 am
Forum: Common Problems
Topic: Install pre-requisites software using silent install
Replies: 5
Views: 295

Re: Install pre-requisites software using silent install

Hello,

Please send us the .AIP (project) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them.

Best regards,
Sorin

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