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by duncanusmith
Mon Oct 18, 2021 1:55 pm
Forum: Common Problems
Topic: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support
Replies: 5
Views: 12853
 
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Re: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support

Hello, A follow-up to this. We tried using a floating licence and got an error that only assigned individual licences are supported. So you have to use an assigned individual licence and cannot use a floating licence. The Advanced Installer licencing requirements for build machines that perform buil...
by duncanusmith
Thu Jul 22, 2021 10:50 am
Forum: Common Problems
Topic: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support
Replies: 5
Views: 12853
 
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Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support

Hello, When using the Azure DevOps "Advanced Installer Tool Installer" extension you need to specify an Advanced Installer licence. Advanced Installer has two different licences types. An assigned individual licence and a floating licence assigned using your licence server. What type of li...
by duncanusmith
Mon May 18, 2020 10:27 am
Forum: Common Problems
Topic: Support for Managed Service Accounts
Replies: 1
Views: 2301
 
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Support for Managed Service Accounts

Hello, I am trying to create an installer that installs a Windows Service which uses a Managed Service Account for the account and setups up permission on the filesystem for that Managed Service Account. Is this supported in Advanced Installer? I cannot find any references to Managed Service Account...
by duncanusmith
Fri Jun 01, 2018 10:37 am
Forum: Common Problems
Topic: Advanced Installer floating licence server stopping every day
Replies: 5
Views: 4443
 
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Re: Advanced Installer floating licence server stopping every day

Did exactly the same thing yesterday again.

I have emailed your support email address to try to get this addressed as nothing has been offered here other than a reinstall which has not worked.
by duncanusmith
Thu May 31, 2018 11:26 am
Forum: Common Problems
Topic: Advanced Installer floating licence server stopping every day
Replies: 5
Views: 4443
 
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Re: Advanced Installer floating licence server stopping every day

The windows service stopped again yesterday at 18:02:35 BST with the same error. No build was running at the time and we believe that nothing was connected to the service. This is becoming problematic for us as we are having to ensure that the service is running before we can start builds. We need a...
by duncanusmith
Wed May 30, 2018 10:44 am
Forum: Common Problems
Topic: Advanced Installer floating licence server stopping every day
Replies: 5
Views: 4443
 
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Re: Advanced Installer floating licence server stopping every day

I reinstalled the floating licence server and at the same time updated it to the latest 14.9 release.

It stopped again yesterday.

The message reported in the event log is
Http server failed with error code: 1229.
The service stopped immediately after that message was logged.

Any ideas?

Duncan
by duncanusmith
Fri May 25, 2018 10:06 am
Forum: Common Problems
Topic: Advanced Installer floating licence server stopping every day
Replies: 5
Views: 4443
 
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Advanced Installer floating licence server stopping every day

Hello, We have been using the Advanced Installer floating licence server running on a windows machine successfully for several years to licence Advanced Installer for our build environments. This has run perfectly until last weekend when the floating licence server Windows Service stopped. Since the...

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