Search found 1670 matches

by Catalin
Thu Oct 17, 2019 3:43 pm
Forum: Common Problems
Topic: How do I configure server-side serial number validation using .NET Web API
Replies: 2
Views: 93

Re: How do I configure server-side serial number validation using .NET Web API

Hello and welcome to Advanced Installer forums, Unfortunately, I am not so experienced in what regards the usage of .NET Web API. However, at a first glance, I think that you are returning a wrong result. Could you please try to just return "601", respectively "602" (not quite sure why you are retur...
by Catalin
Tue Oct 15, 2019 12:57 pm
Forum: Common Problems
Topic: Code signing certificate using a certificate in the computer store
Replies: 8
Views: 633

Re: Code signing certificate using a certificate in the computer store

You are always welcome.

Glad we could help.

Best regards,
Catalin
by Catalin
Tue Oct 15, 2019 12:22 pm
Forum: Common Problems
Topic: UAC prompt during uninstall shows random filename
Replies: 1
Views: 64

Re: UAC prompt during uninstall shows random filename

Hello and welcome to Advanced Installer forums, Upon installing a setup, a cache of the MSI is stored in the Windows\Installer folder. Upon uninstalling, if the setup is not present on the machine, the earlier mentioned cache is used to perform the uninstall. In what regards the UAC, that may happen...
by Catalin
Tue Oct 15, 2019 7:57 am
Forum: Common Problems
Topic: How to install a WFP driver?
Replies: 6
Views: 351

Re: How to install a WFP driver?

Hello Martin, Thank you for your followup on this and for sharing your solution with us. I am sure this might come in handy for further users facing a similar scenario. Indeed, you are right, this requires some manual work. I apologize our built-in support for installing drivers wasn't of much help ...
by Catalin
Mon Oct 14, 2019 3:11 pm
Forum: Common Problems
Topic: Error 4120. There was an error during the Windows Firewall configuration process.
Replies: 10
Views: 2861

Re: Error 4120. There was an error during the Windows Firewall configuration process.

Hello Rodrigo, Lars, who was also encountering the same issue, have sent me the log using the debug .DLL. Unfortunately, that didn't prove to be of much help. Of course, you can send the log to me and I will see what I can find. This seems to be an issue in what regards the "Enable UPnP service" opt...
by Catalin
Mon Oct 14, 2019 2:53 pm
Forum: Common Problems
Topic: Multiple instances - How to know if it's an upgrade or a new instance installation?
Replies: 1
Views: 192

Re: Multiple instances - How to know if it's an upgrade or a new instance installation?

Hello and welcome to Advanced Installer forums, First of all, please accept my apologies for the delayed reply. In what regards your question, I think that you can make use of the OLDPRODUCTS property. The OLDPRODUCTS property represents a list with the Product Codes of the older versions of your in...
by Catalin
Mon Oct 14, 2019 2:48 pm
Forum: Common Problems
Topic: Issue with uninstalling Service when multiple versions are installed.
Replies: 1
Views: 174

Re: Issue with uninstalling Service when multiple versions are installed.

Hello and welcome to Advanced Installer forums, First of all, please accept my apologies for the delayed reply. Unfortunately, I can not say for sure why that happens. In order for me to further investigate this, could you please forward me the following: From what I understand here: I've made two v...
by Catalin
Mon Oct 14, 2019 2:36 pm
Forum: Common Problems
Topic: japanese status strings are showed while upgrade installing.
Replies: 3
Views: 104

Re: japanese status strings are showed while upgrade installing.

Hello and welcome to Advanced Installer forums, This may happen if you have the "Automatically use the previous version's language if installed. Otherwise" option selected in your project --> "Translations" page. Could you please make sure that the option mentioned above is not checked in your proje...
by Catalin
Mon Oct 14, 2019 2:04 pm
Forum: Building Installers
Topic: IIS Settings: Connect As & Authorization Rules
Replies: 3
Views: 182

Re: IIS Settings: Connect As & Authorization Rules

You are always welcome, Collins.

Best regards,
Catalin
by Catalin
Mon Oct 14, 2019 2:02 pm
Forum: Common Problems
Topic: Upgrade to 13.5 uninstall failure 1603
Replies: 1
Views: 114

Re: Upgrade to 13.5 uninstall failure 1603

Hello, Unfortunately, I can not say for sure why this is happening. Will Zip the project and uninstall log and email attach to support. Have you sent the .ZIP to our e-mail address ( support at advancedinstaller dot com )? I have checked the e-mail and I could see no e-mail from the e-mail address y...
by Catalin
Mon Oct 14, 2019 1:56 pm
Forum: Common Problems
Topic: Love the way the installer looks and feels
Replies: 1
Views: 153

Re: Love the way the installer looks and feels

Hello and welcome to Advanced Installer forums, First of all, thank you for giving Advanced Installer a try. I am glad you are pleased by our product. Let's talk a little bit about updates, so we can better understand some terms. There are 2 installation types that we can use to deliver the update: ...
by Catalin
Mon Oct 14, 2019 1:35 pm
Forum: Common Problems
Topic: How to display a customized ProgressDlg with basic UI?
Replies: 1
Views: 120

Re: How to display a customized ProgressDlg with basic UI?

Hello and welcome to Advanced Installer forums,

In order to achieve that, you can use the "Dialog Editor" feature (available starting with the Enterprise suite or above) together with the "How do I create a single dialog setup?" article.

Hope this helps.

Best regards,
Catalin
by Catalin
Mon Oct 14, 2019 1:27 pm
Forum: Common Problems
Topic: How to install a WFP driver?
Replies: 6
Views: 351

Re: How to install a WFP driver?

Hello Martin, I have further investigated this and I have noticed the following thing (in what regards the fact that installing the driver manually redirects it into the %windir%\System32\drivers location and installing it with Advanced Installer redirects it into the "%windir%\System32\DriverStore\...
by Catalin
Mon Oct 14, 2019 12:15 pm
Forum: Common Problems
Topic: How to install a WFP driver?
Replies: 6
Views: 351

Re: How to install a WFP driver?

Hello Martin, Thank you for the sent project. I have tested this and indeed, the driver destination folder is the one you mentioned: "c:\Windows\System32\DriverStore\FileRepository\sodatpnf.inf_amd64_e77030add58b21c9" However, I was not able to spot the service that you were talking about. Could you...
by Catalin
Fri Oct 11, 2019 3:25 pm
Forum: Common Problems
Topic: Azure Ocean Bubbles theme - UI and silent install to change properties on an already installed version
Replies: 3
Views: 287

Re: Azure Ocean Bubbles theme - UI and silent install to change properties on an already installed version

Hello Crowder, First of all, please accept my apologies for such a delayed reply. A text file update is executed on a component install, uninstall, or both. Annotation 2019-10-11 172050.png during the Maintenance mode, if you click on the "Change" button, the component is neither installed or uninst...