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by Catalin
Mon Nov 10, 2025 6:03 pm
Forum: Common Problems
Topic: CustomAction "UpdateFeaturesInstallStates" restore removed Features
Replies: 1
Views: 30
 
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Re: CustomAction "UpdateFeaturesInstallStates" restore removed Features

Hello Rene,

This custom action is mostly used for the following scenario: you have a feature that is installed based on a condition (e.g. a property has a specific value) and that property is set after the features have been evaluated.

In this case, we need to update the features' states so that ...
by Catalin
Mon Nov 10, 2025 5:31 pm
Forum: Common Problems
Topic: Missing Dialog on load
Replies: 1
Views: 74
 
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Re: Missing Dialog on load

Hello John,

The most common scenario I've seen this error is when users provide AIP files for us for investigation/testing.

What that means is basically moving the project to a new PC.

Is this the case for you as well? If so, you might want to go to the PC where you had the project previously and ...
by Catalin
Fri Nov 07, 2025 1:42 pm
Forum: Common Problems
Topic: Silent update problem by updater service
Replies: 14
Views: 903
 
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Re: Silent update problem by updater service

Hello Zsolt,

As promised, I'm following up on this as I managed to reproduce the issue on my end and find the culprit.

Basically, it seems that the "Continue with the main installation" flag is ignored in EXE packages during a silent installation.

I have created a ticket in our bug tracking tool ...
by Catalin
Fri Nov 07, 2025 9:44 am
Forum: Building Installers
Topic: Version 21.1 blocked from executing via Azure devops pipeline
Replies: 2
Views: 134
 
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Re: Version 21.1 blocked from executing via Azure devops pipeline

Hello and welcome to our forums,

Indeed, we have prevented versions that are older than 2 years to run in the pipelines.

The decision to discontinue support for older Advanced Installer versions is primarily driven by security and platform integrity considerations.

Continuing to allow execution ...
by Catalin
Fri Nov 07, 2025 9:16 am
Forum: Common Problems
Topic: Password Protection for Completed Application
Replies: 1
Views: 41
 
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Re: Password Protection for Completed Application

Hello Nackson and welcome to our forums,

In order to achieve that, you can go to "Builds" page --> select "Single EXE" --> select LZMA archive and then click on the "Encrypt archive" checkbox.

Best regards,
Catalin
by Catalin
Thu Nov 06, 2025 7:52 pm
Forum: Common Problems
Topic: Silent update problem by updater service
Replies: 14
Views: 903
 
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Re: Silent update problem by updater service

Hello Zsolt,

I wanted to do a followup on this, as I've investigating your scenario intensively today.

I eventually managed to reproduce the issue, although it only happens in a particular scenario.

I am only able to reproduce this if the feature containing the ODBC sub-feature is set to install ...
by Catalin
Wed Nov 05, 2025 9:21 pm
Forum: Common Problems
Topic: Uninstallation error - AI_PrepareRevokePermissions
Replies: 1
Views: 63
 
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Re: Uninstallation error - AI_PrepareRevokePermissions

Hello,

That custom action is indeed one specific to Advanced Installer.

Now, why it is failing, I'm afraid I can't say for sure.

However, the most commond cause for this is the custom action being blocked by an AV product - a recent example that gave me some headaches is SentinelOne.

That being ...
by Catalin
Wed Nov 05, 2025 6:19 pm
Forum: Common Problems
Topic: Silent update problem by updater service
Replies: 14
Views: 903
 
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Re: Silent update problem by updater service

Hello Zsolt,

Thank you once again for the feedback on this.

Could you please check our .aip and tell us asap why ODBC is always installed, and how to prevent that?

I have checked the log file you send and found out that the feature is set to be installed via the MigrateFeatureState action ...
by Catalin
Wed Nov 05, 2025 5:12 pm
Forum: Common Problems
Topic: Updater results in empty install directory
Replies: 5
Views: 477
 
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Re: Updater results in empty install directory

Hello Ben,

Thank you for the provided files.

Let's continue the thread over email for now until we reach a resolution.

Best regards,
Catalin
by Catalin
Wed Nov 05, 2025 2:30 pm
Forum: Common Problems
Topic: Why does this change my installer type to exe?
Replies: 4
Views: 166
 
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Re: Why does this change my installer type to exe?

Hello Hans,

After further investigating this, I can confirm that this looks to be a bug.

I have already forwarded this to our dev team so it can be fixed in a future version of Advanced Installer.

In the meantime, we could try to change the output type to MSI after running this command by using ...
by Catalin
Tue Nov 04, 2025 7:29 pm
Forum: Common Problems
Topic: Why does this change my installer type to exe?
Replies: 4
Views: 166
 
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Re: Why does this change my installer type to exe?

Hello Hans,

I have tested this and can confirm the behavior.

Unfortunately, I can't say for sure why this is happening. Please allow me some more time to discuss this with my team and I'll followup as soon as I'll have more information.

Best regards,
Catalin
by Catalin
Tue Nov 04, 2025 3:56 pm
Forum: Common Problems
Topic: Launch .appinstaller not working in dialog page
Replies: 1
Views: 91
 
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Re: Launch .appinstaller not working in dialog page

Hello Justin,

If you run the .appinstaller manually, does it work or it gives the same error?

If it gives the same error, then I'm assuming the issue is with the .appinstaller.

If it gives no error during manual deployment, please forward me a download link for the .appinstaller by email at ...
by Catalin
Tue Nov 04, 2025 8:13 am
Forum: Common Problems
Topic: Silent update problem by updater service
Replies: 14
Views: 903
 
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Re: Silent update problem by updater service

Hello Zsolt,

I have tested the manual installation and can confirm that it works, as you mentioned.

However, this is not without its issues, as it seems that during a silent installation, explorer.exe is stopped as it seems to be keeping some files in use (also managed to reproduce this on ...
by Catalin
Tue Oct 28, 2025 10:10 pm
Forum: Common Problems
Topic: Updater results in empty install directory
Replies: 5
Views: 477
 
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Re: Updater results in empty install directory

Hello,

That is, indeed, a strange issue.

In order for me to further investigate this, please forward me the following resources:

- a copy of your AIP file

- a copy of the Updates Configuration File

- a download link for v1

- a download link for v2

by email at support at advancedinstaller dot ...
by Catalin
Tue Oct 28, 2025 10:07 pm
Forum: Common Problems
Topic: Categories of File Associations
Replies: 3
Views: 247
 
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Re: Categories of File Associations

Hello Ansgar,

The dialog can not be modified mostly because modifying dialogs requires the "Dialog Editor" feature, which comes in Enterprise.

With that feature, you would be able to modify the dialog, e.g. changing the order of the checkboxes.

Regarding the elements, those are indeed are ...

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