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by Catalin
Thu Jul 22, 2021 6:01 pm
Forum: Common Problems
Topic: Updating Service Logon Password After User Changes Their Windows Logon Password
Replies: 2
Views: 216

Re: Updating Service Logon Password After User Changes Their Windows Logon Password

Hello, First of all, thank you very much for your kind words! :) I am really glad to see that you are enjoying our product! Regarding your issue here, you have pretty much exposed all the solutions. If Advanced Installer is to be involved in this, we have few options: - if the user manually uninstal...
by Catalin
Thu Jul 22, 2021 5:47 pm
Forum: Common Problems
Topic: Changing Fonts - "Use Indirection" option
Replies: 2
Views: 40

Re: Changing Fonts - "Use Indirection" option

Hello Simon, I have tested this and everything worked as expected on my end - the changes were also reflected when running the installer: ManufacturerFont.png Are you testing this using the latest version (because that is what I've been using)? If not, could you please let me know what version you a...
by Catalin
Thu Jul 22, 2021 3:06 pm
Forum: Common Problems
Topic: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support
Replies: 1
Views: 36

Re: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support

Hello Duncan, Advanced Installer has two different licences types. An assigned individual licence and a floating licence assigned using your licence server. What type of licence does this Azure DevOps extension support? Both license types should be supported. Providing the license is necessary becau...
by Catalin
Thu Jul 22, 2021 2:56 pm
Forum: Common Problems
Topic: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4
Replies: 4
Views: 92

Re: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4

Hello Oliver, You are indeed right, this did not happen in previous versions due to a bug that was recently fixed. :D it appears to be sufficient to manually set the properties AI_CLEAN_RESOURCES_USER_PROMPT_BASIC_UI and AI_CLEAN_RESOURCES_USER_PROMPT_FULL_UI to zero. This seems to suppress the unwa...
by Catalin
Thu Jul 22, 2021 2:25 pm
Forum: Common Problems
Topic: Updater | Command Line | Multiple commands
Replies: 4
Views: 82

Re: Updater | Command Line | Multiple commands

Hello, In order to get "/setloglevel Error|Debug /checknow" to work you need to enclose "Error|Debug" in quotes as detailed in our documentation: Updater You can combine the following attributes by separating them using the pipe character ("|") and enclosing them using quotes (i.e. "Error|Debug"). Y...
by Catalin
Wed Jul 21, 2021 5:18 pm
Forum: Common Problems
Topic: Button scaling bug
Replies: 22
Views: 3289

Re: Button scaling bug

Hello Michael, So far, from our developer's perspective, this issue is related to Windows Installer (basically this is something we can not really alter). If you do not have a requirement to use an MSI, could you please try enabling the "Enhanced User Interface" option from "Themes" page --> "Settin...
by Catalin
Wed Jul 21, 2021 5:07 pm
Forum: Common Problems
Topic: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4
Replies: 4
Views: 92

Re: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4

Hello Oliver,

That message is displayed if you configured the "Uninstall Cleanup" on one or more folders in your project.

The respective folder should have a red "X" mark on it in the "Files and Folders" page, i.e.:
UninstallCleanup.png
UninstallCleanup.png (14.37 KiB) Viewed 88 times



Best regards,
Catalin
by Catalin
Wed Jul 21, 2021 4:28 pm
Forum: Building Installers
Topic: Get message box result for deferred custom action
Replies: 7
Views: 1059

Re: Get message box result for deferred custom action

Hello, Thank you for your followup on this - I now understand what you meant by "modal dialog". To be fully honest with you, I am not quite sure how that can be achieved. Perhaps this StackOverflow thread may help: C# / .NET messagebox is not modal although this has been asked 12 years ago and I am ...
by Catalin
Wed Jul 21, 2021 4:18 pm
Forum: Common Problems
Topic: How to display the Save File As dialog
Replies: 1
Views: 105

Re: How to display the Save File As dialog

Hello, Unfortunately, I am afraid there isn't any build-in support for your requirement. However, please have a look over the following forum thread: SaveFileDialog on button click where I have explained how to achieve this through a custom action. I am not 100% aware of your scenario, but in order ...
by Catalin
Wed Jul 21, 2021 4:04 pm
Forum: Common Problems
Topic: Installer GUI Advanced Installer
Replies: 3
Views: 106

Re: Installer GUI Advanced Installer

Hello,

You are always welcome!

In order to acheive that, please go to "Dialogs" page and simply remove the "Advanced Installer" text control (please note that this requires the "Dialog Editor" feature, available from our Enterprise suite).
AdvancedInstaller.png
AdvancedInstaller.png (80.39 KiB) Viewed 97 times

Best regards,
Catalin
by Catalin
Wed Jul 21, 2021 2:35 pm
Forum: Common Problems
Topic: Installer GUI Advanced Installer
Replies: 3
Views: 106

Re: Installer GUI Advanced Installer

Hello,

In order to achieve that, please proceed as it follows:

- go to "Themes" page

- for your theme, please select "More options"

- now select "Banner Bitmap" and double click on it to select a new logo
newBanner.png
newBanner.png (258.17 KiB) Viewed 101 times


Best regards,
Catalin
by Catalin
Wed Jul 21, 2021 2:27 pm
Forum: Common Problems
Topic: Signing App and submitting it to MS
Replies: 5
Views: 3574

Re: Signing App and submitting it to MS

You are always welcome, Scott!

I am really glad everything works as expected now.

Best regards,
Catalin
by Catalin
Tue Jul 20, 2021 6:04 pm
Forum: Common Problems
Topic: Don't modify installed files on MSI Repair Option
Replies: 13
Views: 4689

Re: Don't modify installed files on MSI Repair Option

Hello Vishal, I am not quite able to replicate the behavior you described. In order for me to further investigate this, could you please create a sample project (together with a sample XML file) that reproduces this and forward it to me together with a test case which I can follow in order to reprod...
by Catalin
Tue Jul 20, 2021 5:52 pm
Forum: Common Problems
Topic: Bootstrap do not run with "Failed to write in file"
Replies: 3
Views: 286

Re: Bootstrap do not run with "Failed to write in file"

Hello Éric,

Thank you for the provided resources and the test case!

I was indeed able to replicate this behavior on my end.

I have now forwarded this to our development team for further investigation.

Best regards,
Catalin
by Catalin
Tue Jul 20, 2021 4:33 pm
Forum: Common Problems
Topic: Signing installation package via AzureDevops build task with issues
Replies: 6
Views: 828

Re: Signing installation package via AzureDevops build task with issues

You are always welcome, Rafael!

Best regards,
Catalin

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