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by Catalin
Tue Jul 27, 2021 5:23 pm
Forum: Common Problems
Topic: Changing Fonts - "Use Indirection" option
Replies: 3
Views: 360

Re: Changing Fonts - "Use Indirection" option

Hello Simon, Thank you for your followup on this! I have tested this and I could indeed replicate the described behavior. It looks like the only themes on which this works are "BlackSurface" and "RedSurface" . I have forwarded this to our development team and hopefully it will be fixed in a future v...
by Catalin
Tue Jul 27, 2021 5:21 pm
Forum: Common Problems
Topic: Launched exe stays in background
Replies: 30
Views: 11110

Re: Launched exe stays in background

Hello Simon, So I just got out from a meeting with our developer. Here are the conclusions I've reached after discussing with him + the notes from the issue I've created in our bug tracking tool. Basically, there are 4 possible cases here: If the custom action is run from under the SystemAccount (NO...
by Catalin
Tue Jul 27, 2021 12:07 pm
Forum: Feature Requests
Topic: Per-build digital Signatures
Replies: 1
Views: 226

Re: Per-build digital Signatures

Hello Tim,

Thank you for your feedback!

I have added this on our TODO list of improvements and hopefully this will be added in a future version of Advanced Installer.

Best regards,
Catalin
by Catalin
Tue Jul 27, 2021 12:00 pm
Forum: Feature Requests
Topic: Add Visio to list of Installed Office Applications in Launch Conditions
Replies: 1
Views: 9

Re: Add Visio to list of Installed Office Applications in Launch Conditions

Hello David, Thank you for your feedback! From what I can see, however, we do have predefined launch conditions for Visio under the "Installed Office application" : Visio.png Both 2010 and 2013 versions are available for the user to choose. Is this not what you meant in your post? If that is the cas...
by Catalin
Tue Jul 27, 2021 11:55 am
Forum: Common Problems
Topic: Dirty Machine error
Replies: 1
Views: 397

Re: Dirty Machine error

Hello Carlos and welcome to our forums, Normally, it is recommended to perform the repackaging operation on a clean state of your Virtual Machine (for instance, create a new checkpoint right after installing the Operating System). Does this issue occur if you try to repackage using a clean checkpoin...
by Catalin
Tue Jul 27, 2021 11:47 am
Forum: Common Problems
Topic: Unable to import WIX - getting error about WixCA in Binary
Replies: 1
Views: 734

Re: Unable to import WIX - getting error about WixCA in Binary

Hello and welcome to our forums, First of all, please accept my apologies for the delayed reply. From what I can see, this error occurs when you are trying to build the WiX project from Visual Studio - please correct me if I'm wrong. If possible, could you please give me some more details about your...
by Catalin
Tue Jul 27, 2021 11:35 am
Forum: Common Problems
Topic: Updater | Command Line | Multiple commands
Replies: 5
Views: 600

Re: Updater | Command Line | Multiple commands

Hello,

Thank you for your followup on this!

We are glad everything works as expected now!

Best regards,
Catalin
by Catalin
Thu Jul 22, 2021 6:01 pm
Forum: Common Problems
Topic: Updating Service Logon Password After User Changes Their Windows Logon Password
Replies: 2
Views: 584

Re: Updating Service Logon Password After User Changes Their Windows Logon Password

Hello, First of all, thank you very much for your kind words! :) I am really glad to see that you are enjoying our product! Regarding your issue here, you have pretty much exposed all the solutions. If Advanced Installer is to be involved in this, we have few options: - if the user manually uninstal...
by Catalin
Thu Jul 22, 2021 5:47 pm
Forum: Common Problems
Topic: Changing Fonts - "Use Indirection" option
Replies: 3
Views: 360

Re: Changing Fonts - "Use Indirection" option

Hello Simon, I have tested this and everything worked as expected on my end - the changes were also reflected when running the installer: ManufacturerFont.png Are you testing this using the latest version (because that is what I've been using)? If not, could you please let me know what version you a...
by Catalin
Thu Jul 22, 2021 3:06 pm
Forum: Common Problems
Topic: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support
Replies: 3
Views: 391

Re: Azure Devops "Advanced Installer Tool Installer" extension what licence type does is support

Hello Duncan, Advanced Installer has two different licences types. An assigned individual licence and a floating licence assigned using your licence server. What type of licence does this Azure DevOps extension support? Both license types should be supported. Providing the license is necessary becau...
by Catalin
Thu Jul 22, 2021 2:56 pm
Forum: Common Problems
Topic: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4
Replies: 4
Views: 558

Re: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4

Hello Oliver, You are indeed right, this did not happen in previous versions due to a bug that was recently fixed. :D it appears to be sufficient to manually set the properties AI_CLEAN_RESOURCES_USER_PROMPT_BASIC_UI and AI_CLEAN_RESOURCES_USER_PROMPT_FULL_UI to zero. This seems to suppress the unwa...
by Catalin
Thu Jul 22, 2021 2:25 pm
Forum: Common Problems
Topic: Updater | Command Line | Multiple commands
Replies: 5
Views: 600

Re: Updater | Command Line | Multiple commands

Hello, In order to get "/setloglevel Error|Debug /checknow" to work you need to enclose "Error|Debug" in quotes as detailed in our documentation: Updater You can combine the following attributes by separating them using the pipe character ("|") and enclosing them using quotes (i.e. "Error|Debug"). Y...
by Catalin
Wed Jul 21, 2021 5:18 pm
Forum: Common Problems
Topic: Button scaling bug
Replies: 22
Views: 4026

Re: Button scaling bug

Hello Michael, So far, from our developer's perspective, this issue is related to Windows Installer (basically this is something we can not really alter). If you do not have a requirement to use an MSI, could you please try enabling the "Enhanced User Interface" option from "Themes" page --> "Settin...
by Catalin
Wed Jul 21, 2021 5:07 pm
Forum: Common Problems
Topic: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4
Replies: 4
Views: 558

Re: "Would you like to remove [...] settings and temporary files" prompt after upgrading to AI 18.4

Hello Oliver,

That message is displayed if you configured the "Uninstall Cleanup" on one or more folders in your project.

The respective folder should have a red "X" mark on it in the "Files and Folders" page, i.e.:
UninstallCleanup.png
UninstallCleanup.png (14.37 KiB) Viewed 554 times



Best regards,
Catalin

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