Search found 35 matches

Go to advanced search

by Justin
Fri Sep 17, 2021 4:07 am
Forum: Common Problems
Topic: Recover lost installed files
Replies: 5
Views: 1826

Re: Recover lost installed files

Hello Liviu,
The self-healing feature works fine for a while. But if I delete the original installed .msi file the feature doesn't work. Could you help me on this?

Thanks!!
Best Regards,
Justin
by Justin
Sun Sep 12, 2021 1:28 pm
Forum: Common Problems
Topic: Recover lost installed files
Replies: 5
Views: 1826

Re: Recover lost installed files

Hi Liviu,
Got it and thanks.

Best Regards,
Justin
by Justin
Fri Sep 10, 2021 3:58 am
Forum: Common Problems
Topic: Recover lost installed files
Replies: 5
Views: 1826

Recover lost installed files

Hello, Is there any recover mechanism to recover lost installed file while I execute application. Recently I faced some files was missing in the installation folder, so I can't run my application successfully. I would like to know if we can recover the lost file when I double click the application s...
by Justin
Thu Aug 05, 2021 12:44 pm
Forum: Installer Analytics
Topic: Analytics doesn't show dialog.
Replies: 3
Views: 9498

Re: Analytics doesn't show dialog.

Hi Catalin,
For the uninstall pop-up message, I just can not see the popup message from default browser. Could you help me how to debug it? Thanks!

Best Regards,
Justin
by Justin
Thu Aug 05, 2021 8:33 am
Forum: Installer Analytics
Topic: Analytics doesn't show dialog.
Replies: 3
Views: 9498

Analytics doesn't show dialog.

Hello, I have architect license for Advanced Installer, would like use the analytics feature. So I enable the install Tracking and select "always" or "only if user accepts" for "Report installation data", but didn't see any dialog to tell user the information when installation (the installation has ...
by Justin
Sun Jun 06, 2021 2:37 pm
Forum: Common Problems
Topic: Update failed because it reboot pc during installation.
Replies: 3
Views: 2649

Re: Update failed because it reboot pc during installation.

Hello Catalin,
Thanks a lot!!

Best Regards,
Justin
by Justin
Fri Jun 04, 2021 3:43 am
Forum: Common Problems
Topic: Update failed because there is another application use the same updater service.
Replies: 3
Views: 2958

Re: Update failed because there is another application use the same updater service.

Hello Catalin, 1. I didn't checked the "Install only digital signed update packages signed with the same certificate as the Updater" option, do I need check it in our case? 2. "- use different updaters for your applications", do you say I can change the updater service name or change the updater.exe...
by Justin
Wed Jun 02, 2021 1:34 pm
Forum: Common Problems
Topic: Update failed because there is another application use the same updater service.
Replies: 3
Views: 2958

Update failed because there is another application use the same updater service.

Hello, As title, I have two application use the updater service of Advanced Installer. But the two updater.exe sign with different certificate, so when i update the application which was installed before another application, i saw message "Update installation was blocked, digital signature mismatch ...
by Justin
Tue Jun 01, 2021 4:55 am
Forum: Common Problems
Topic: Update failed because it reboot pc during installation.
Replies: 3
Views: 2649

Update failed because it reboot pc during installation.

Hello, We using updater.exe to upgrade application, but sometimes will happened reboot pc during update installation. So it failed to update. Could you help about this? Thanks! The update log shows : RESTART MANAGER: Will attempt to shut down and restart applications in no UI modes. Transforming tab...
by Justin
Thu Feb 25, 2021 9:04 am
Forum: Common Problems
Topic: How to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine?
Replies: 7
Views: 1963

Re: How to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine?

Hi Catalin,
Thanks for your kindly help. This method is no useful for me. I will find other way to check.

Best Regards,
Justin
by Justin
Wed Feb 24, 2021 8:47 am
Forum: Common Problems
Topic: How to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine?
Replies: 7
Views: 1963

Re: How to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine?

Hi Catalin, I found that if we install VC++ 2015-2019 redistributable (x64) will change the the value of "HKLM\SOFTWARE\Microsoft\DevDiv\VC\Servicing\14.0\RuntimeMinimum\Version" and "HKLM\SOFTWARE\WOW6432Node\Microsoft\DevDiv\VC\Servicing\14.0\RuntimeMinimum\Version" registry. So I don't know how t...
by Justin
Fri Feb 19, 2021 4:57 am
Forum: Common Problems
Topic: How to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine?
Replies: 7
Views: 1963

How to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine?

Hi, As title, how to detect version of Microsoft Visual C++ 2015-2019 Redistributable (x64)/(x86) installed on machine? I get the version from the registry "HKLM\SOFTWARE\Microsoft\DevDiv\VC\Servicing\14.0\RuntimeMinimum\Version", am I right? If it is, How do I set the condition to install the redis...
by Justin
Fri Dec 25, 2020 6:26 am
Forum: Common Problems
Topic: Hold the elevated privilege UAC as late as possible
Replies: 23
Views: 4378

Re: Hold the elevated privilege UAC as late as possible

Hi Catalin,
Justin wrote:
Tue Dec 22, 2020 3:18 am
I need to package output as an MSI file, or there are ways to package MSI and EXE at a time. please help me to solved this. Thanks!!
I can package MSI and EXE at a time.

Best Regards,
Thanks!
Justin
by Justin
Tue Dec 22, 2020 3:18 am
Forum: Common Problems
Topic: Hold the elevated privilege UAC as late as possible
Replies: 23
Views: 4378

Re: Hold the elevated privilege UAC as late as possible

Hi Catalin,
I need to package output as an MSI file, or there are ways to package MSI and EXE at a time. please help me to solved this. Thanks!!

Best Regards,
Justin

Go to advanced search