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Search found 9 matches
- Thu Apr 14, 2022 4:46 pm
- Forum: Common Problems
- Topic: Windows User Error after running upgrade
- Replies: 4
- Views: 5850
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Re: Windows User Error after running upgrade
The user issue is manifested in the service user (the one Max mentioned above being removed and rolled backed) not being able no longer access the application embedded application resource in the lib dll (or more accurate, the security sensitive parts of the resource ???) as a service a .net exe run...
- Thu Apr 14, 2022 4:23 pm
- Forum: Common Problems
- Topic: Error 1719. The Windows Installer Service could not be accessed.
- Replies: 8
- Views: 6316
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Re: Error 1719. The Windows Installer Service could not be accessed.
AI: out of <100 upgrades this error is representing a 5% rate of failure. Just last night, in upgrading only 27 installs, 1 out of 27 failed due to the 1719 error. Given that our software is business critical for our customers, such a failure rate cannot be tolerated and will be unmanageable if our ...
- Tue Mar 15, 2022 7:09 pm
- Forum: Common Problems
- Topic: Upgrade Error Cause
- Replies: 4
- Views: 33060
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Re: Upgrade Error Cause
and to be really clear, this method of securing the password has repeatedly bitten us in the behind and has cost us countless hours in testing, creating workarounds, etc. So much to the point at I have to keep reminding my team NOT to create our own custom app JUST to get around a incorrect method t...
- Mon Nov 15, 2021 6:52 pm
- Forum: Common Problems
- Topic: Secure Property User Password isn't specified value
- Replies: 7
- Views: 13148
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Re: Secure Property User Password isn't specified value
Why would you alter the password I have saved to use as the account password and make it something I cant use or know? Let me explain what we are trying to do, and you can either tell me what we are doing wrong, or perhaps how to make it so its correct. We want the user account passwords stored in A...
- Fri Oct 08, 2021 5:26 pm
- Forum: Common Problems
- Topic: Expired Certificate causing issues with automatic upgrades
- Replies: 5
- Views: 9636
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Re: Expired Certificate causing issues with automatic upgrades
I am still unclear as to why you are arbitrarily choosing to compare the entirety of the subject data and NOT just the O = Organization Name and maybe additionally the CN = CommonName; all other data is subject to regulations, the cert issuer, and even location. Every one of the links you pointed to...
- Thu Oct 07, 2021 5:41 pm
- Forum: Common Problems
- Topic: Expired Certificate causing issues with automatic upgrades
- Replies: 5
- Views: 9636
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Re: Expired Certificate causing issues with automatic upgrades
Hello, I work with Max. I'll add some context: We have a 3 different products all installed with the AI all running the updater, all signed with a signing cert that used to be valid but has since expired. The newly purchased and issued signing cert has the SAME CN and O in the subject, but given the...
- Mon Mar 08, 2021 6:58 pm
- Forum: Common Problems
- Topic: Do NOT Remove User Account on Uninstall
- Replies: 1
- Views: 2030
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Do NOT Remove User Account on Uninstall
Use case: My Installer installs a 3rd party product (Postgres) during installation, that gets installed using a User Account created in User & Groups portion of Postgres. During Upgrades or Uninstallation of our product we are no longer uninstalling that 3rd party product (Postgres). Therefore I...
- Thu Feb 04, 2021 7:27 pm
- Forum: Feature Requests
- Topic: Service Start/Stop Precheck
- Replies: 3
- Views: 20329
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Re: Service Start/Stop Precheck
I understand, but then, particularly, the Stop more so than the Start becomes a worthless custom action since I should always be coupled with checking to see if the service was started, or even exists. One is better off using either a windows installer custom dll call/method, or a powershell script....
- Mon Feb 01, 2021 11:31 pm
- Forum: Feature Requests
- Topic: Service Start/Stop Precheck
- Replies: 3
- Views: 20329
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Service Start/Stop Precheck
Can you just add a checkbox prechecks to the Custom Action Service Start/Stop to check to see if the service is installed and running (or stopped respectively) The use case is right now I have several services that are installed, On Install I do a start service at end, but if the service didn't exis...