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by leeroy
Wed Feb 21, 2024 11:46 pm
Forum: Common Problems
Topic: Updater Fails for Regular Users
Replies: 8
Views: 9211
 
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Re: Updater Fails for Regular Users

Hi Catalin, an email has been sent with a link to a simplified application example.
by leeroy
Wed Feb 21, 2024 7:53 pm
Forum: Common Problems
Topic: Updater Fails for Regular Users
Replies: 8
Views: 9211
 
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Re: Updater Fails for Regular Users

Hi Catalin,

We'll work on providing you with a straightforward example soon. This particular case is a bit more complex because it involves the updater feature, which necessitates a web server and multiple files that must interact together.

Kind regards,
by leeroy
Fri Feb 16, 2024 7:22 pm
Forum: Common Problems
Topic: Updater Fails for Regular Users
Replies: 8
Views: 9211
 
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Re: Updater Fails for Regular Users

Hi Catalin, We've further pinpointed the issue to the "Notifications" feature, particularly how it handles the "Image URL". It doesn't set the permissions correctly on the downloaded image, so any subsequent "update" using the same image fails with that error "Open...
by leeroy
Fri Feb 16, 2024 5:15 pm
Forum: Common Problems
Topic: Updater Fails for Regular Users
Replies: 8
Views: 9211
 
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Re: Updater Fails for Regular Users

Hello Catalin, I apologize if that was not clear. We are using all the setting as outlined in, "How to handle updates without elevation", however the above symptoms are what we are observing. Is there something fundamental we have missed? https://i.imgur.com/YDNVRwM.png https://i.imgur.com...
by leeroy
Fri Feb 16, 2024 2:01 am
Forum: Common Problems
Topic: Updater Fails for Regular Users
Replies: 8
Views: 9211
 
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Re: Updater Fails for Regular Users

We've identified a potential issue related to where updates are downloaded in the updater settings. The option to "Download updates to this folder" is set to use the "[CommonAppDataFolder][Manufacturer][ProductName]\updates\ path. Download updates to this folder: [CommonAppDataFolder]...
by leeroy
Thu Feb 15, 2024 11:54 pm
Forum: Common Problems
Topic: Updater Fails for Regular Users
Replies: 8
Views: 9211
 
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Updater Fails for Regular Users

Scenario 1: Install as an admin user, run as admin user - Updater completes without an issue and without elevating privileges Scenario 2: Install as an admin user, run as regular user - Update runs and appears to do nothing. - updater.log shows: OS Version: 10.0.19045 SP0 (workstation) [x64] CPU: In...
by leeroy
Fri Sep 08, 2023 5:33 pm
Forum: Common Problems
Topic: Group policy preventing install, but being reported as successful
Replies: 1
Views: 4229
 
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Group policy preventing install, but being reported as successful

Hi, We have a customer that is running our install and the installation is reporting success, but it is not actually installing anything in the "Program Files" folder. We understand they have differing group policies depending on the users role in the company, but uncertain what exactly is...
by leeroy
Tue Aug 22, 2023 10:50 pm
Forum: Building Installers
Topic: Using a "Execute inline Script Code" How do you modify file permissions?
Replies: 3
Views: 7178
 
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Re: Using a "Execute inline Script Code" How do you modify file permissions?

It looks like it was a quoting issue on the command. The path had spaces in it.

Needed to be:

Code: Select all

command = "icacls """ & configFilePath & """ /grant *S-1-5-32-545:RXW"
Please consider this resolved.
by leeroy
Thu Aug 17, 2023 1:04 am
Forum: Building Installers
Topic: Using a "Execute inline Script Code" How do you modify file permissions?
Replies: 3
Views: 7178
 
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Using a "Execute inline Script Code" How do you modify file permissions?

We are building an installer that has some custom actions that create a file (which works) and need to modify the file permissions. We cannot use inline powershell script due to some group policy limitations. Using powershell this is easy with icacls, but not sure how to do this in VBScript, as it d...
by leeroy
Fri Jul 21, 2023 12:34 am
Forum: Building Installers
Topic: Update performed by regular user (non-admin)
Replies: 3
Views: 4656
 
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Re: Update performed by regular user (non-admin)

Please consider this one closed. That article covers it. Thanks!
by leeroy
Thu Jul 20, 2023 6:41 pm
Forum: Building Installers
Topic: Update performed by regular user (non-admin)
Replies: 3
Views: 4656
 
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Re: Update performed by regular user (non-admin)

I do see this article. I'll work through that first and post if that doesn't solve the issue for us. https://www.advancedinstaller.com/user- ... dates.html
by leeroy
Thu Jul 20, 2023 6:08 pm
Forum: Building Installers
Topic: Update performed by regular user (non-admin)
Replies: 3
Views: 4656
 
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Update performed by regular user (non-admin)

Is it possible to use the upgrader to have a regular user upgrade without admin access? I know some offerings run as a system account and perform the upgrade in this scenario?
by leeroy
Wed Apr 12, 2023 12:51 am
Forum: Common Problems
Topic: Very Slow Uninstaller on Windows 10
Replies: 8
Views: 5704
 
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Re: Very Slow Uninstaller on Windows 10

Hi Liviu,

Thank you for the continued investigation. We'll keep monitoring this issue on our end and see if we can find any more information with the suggestions you provided.

Kind regards,
Lee
by leeroy
Wed Apr 12, 2023 12:49 am
Forum: Building Installers
Topic: Empty Command Line Parameters Merged Together
Replies: 5
Views: 10698
 
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Re: Empty Command Line Parameters Merged Together

Hi Catalin,

I wonder if you ran this in a regular command prompt, not PowerShell. I believe this only occurs in PowerShell.

Kind regards,
Lee
by leeroy
Wed Apr 05, 2023 10:38 pm
Forum: Common Problems
Topic: Very Slow Uninstaller on Windows 10
Replies: 8
Views: 5704
 
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Re: Very Slow Uninstaller on Windows 10

Hi Liviu, Still working on getting the files requested. I did reproduce this with the Advanced Installer 20.5 uninstaller. The log is attached this time. Also not all windows 10 machines behave this way and I'm not sure what makes these slower uninstall machines unique. Machine details: Processor: I...

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