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by Liviu
Mon May 20, 2024 11:35 am
Forum: Common Problems
Topic: Repository dialogs not displayed
Replies: 2
Views: 95
 
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Re: Repository dialogs not displayed

Hello,

Thank you for your followup on this.

Let us know if you have any other questions.

Best regards,
Liviu
by Liviu
Fri May 17, 2024 3:38 pm
Forum: Common Problems
Topic: Starting and stopping services during install and uninstall
Replies: 5
Views: 520
 
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Re: Starting and stopping services during install and uninstall

Hello Kilian,

Can you please send us the .AIP (setup project) file and an installation log by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu
by Liviu
Wed May 08, 2024 11:50 am
Forum: Common Problems
Topic: Starting and stopping services during install and uninstall
Replies: 5
Views: 520
 
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Re: Starting and stopping services during install and uninstall

Hello Kilian,

Sorry for the delayed reply on this.

You can find the Stop service custom action in the predefined list:
stop service.png
stop service.png (159.75 KiB) Viewed 475 times

Hope this helps!

Best regards,
Liviu
by Liviu
Wed May 08, 2024 11:46 am
Forum: Common Problems
Topic: Updater.exe service not running after first update.
Replies: 2
Views: 445
 
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Re: Updater.exe service not running after first update.

Hello and welcome to our forums,

Thank you for your followup on this.

It's great to hear that you solved this.

If you have any other questions, please let us know.

Best regards,
Liviu
by Liviu
Wed May 08, 2024 11:44 am
Forum: Common Problems
Topic: Public properties and InstallExecuteSequence
Replies: 9
Views: 6758
 
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Re: Public properties and InstallExecuteSequence

Hello Sasha,

Thank you for the update and for sharing the solution here.

I'm glad you were able to make it work.

Let us know if you have any other questions.

Best regards,
Liviu
by Liviu
Wed May 08, 2024 7:55 am
Forum: Common Problems
Topic: Faulty prompt appears while restarting after Uninstall with the Black Surface Theme
Replies: 1
Views: 365
 
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Re: Faulty prompt appears while restarting after Uninstall with the Black Surface Theme

Hello Asif, Thank you for reporting this issue. I've been able to reproduce it. I have forwarded this to our development team and this will be fixed in a future version of Advanced Installer. As soon as the fix will be released we will notify you. We apologize for the inconvenience. Best regards, Li...
by Liviu
Tue May 07, 2024 3:18 pm
Forum: Common Problems
Topic: Your Advanced Installer License is not supported by the license server. Please upgrade to a floating license.
Replies: 1
Views: 322
 
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Re: Your Advanced Installer License is not supported by the license server. Please upgrade to a floating license.

Hello Marcus and welcome to our forums,

I have emailed you the license information to the email address used to register this account.

Best regards,
Liviu
by Liviu
Tue Apr 30, 2024 7:43 am
Forum: Building Installers
Topic: How to replace values in appsettings.json file?
Replies: 1
Views: 324
 
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Re: How to replace values in appsettings.json file?

Hello Manoj and welcome to our forums, I have replied to your email. You can check our video tutorial: https://www.youtube.com/watch?v=QK_LLkG6n7c You can also find a sample project on the below forum thread: https://www.advancedinstaller.com/forums/viewtopic.php?t=49288 Hope this helps! Best regard...
by Liviu
Thu Apr 25, 2024 8:25 am
Forum: Common Problems
Topic: Update feature display at runtime
Replies: 1
Views: 400
 
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Re: Update feature display at runtime

Hello Mike,

I'm not sure why this happens.

Can you please send us the .AIP (setup project) files (for both projects) by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu
by Liviu
Tue Apr 23, 2024 2:48 pm
Forum: Common Problems
Topic: Change blue background?
Replies: 1
Views: 428
 
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Re: Change blue background?

Hello,

I'm not sure why this happens.

Can you please send us the .AIP (setup project) file and the image you use by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu
by Liviu
Tue Apr 23, 2024 2:46 pm
Forum: Common Problems
Topic: msix - No installation done - But report as installed?
Replies: 1
Views: 410
 
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Re: msix - No installation done - But report as installed?

Hello and welcome to our forums,

As I see, my colleague Dan has replied to you over the email.

Please continue the conversation there to avoid duplicate threads.

Best regards,
Liviu
by Liviu
Tue Apr 23, 2024 12:23 pm
Forum: Common Problems
Topic: Extracting archives before starting services
Replies: 3
Views: 1430
 
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Re: Extracting archives before starting services

You're always welcome, Johannes!

We are glad that you have solved this problem.

Best regards,
Liviu
by Liviu
Tue Apr 23, 2024 12:20 pm
Forum: Common Problems
Topic: JSON file not edited during/after installation
Replies: 1
Views: 432
 
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Re: JSON file not edited during/after installation

Hello, This can happen if the PowerShell script is scheduled after the json file is created/updated. Can you please check if you scheduled the script before the Add resources action group? Otherwise, can you please send us the .AIP (setup project) file by email to support at advancedinstaller dot co...
by Liviu
Tue Apr 23, 2024 10:47 am
Forum: Building Installers
Topic: Wrong version of "Call Method from .Net Assembly" CA executed during upgrade
Replies: 1
Views: 1071
 
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Re: Wrong version of "Call Method from .Net Assembly" CA executed during upgrade

Hello Matthew,

I've replied to your email.

Let's continue the conversation there until we reach a conclusion.

Best regards,
Liviu
by Liviu
Fri Apr 12, 2024 9:32 am
Forum: Building Installers
Topic: App Installer theme
Replies: 1
Views: 831
 
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Re: App Installer theme

Hello, This is a simple, lightweight theme. The Windows current theme (dark/light) is automatically detected and applied to your installation. If you always want to use the Dark theme, even when the Windows theme is set to White, you just need to add a Set Installer Property to set the DarkTheme pro...

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