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by Liviu
Thu Jul 11, 2024 1:31 pm
Forum: Common Problems
Topic: Repository Manager tabs are empty
Replies: 1
Views: 193
 
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Re: Repository Manager tabs are empty

Hello Johannes,

Thank you for your suggestion.

I have added this on our TODO list this improvement and hopefully it will be implemented in a future version of Advanced Installer. 

We will let you know if an improvement will be available.

Best regards,
Liviu
by Liviu
Thu Jul 11, 2024 1:19 pm
Forum: Common Problems
Topic: Start Service depending on Checkbox
Replies: 1
Views: 185
 
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Re: Start Service depending on Checkbox

Hello Johannes, Each service has a related .exe file in the "Files and Folders" page. Also, that .exe file has a related component in the "Organization" page. So, in order to set a condition for a service, you need to set a condition for the component related to its .exe file (as...
by Liviu
Wed Jul 10, 2024 2:48 pm
Forum: Common Problems
Topic: Using silent install switch doesn't install prerequisites
Replies: 3
Views: 206
 
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Re: Using silent install switch doesn't install prerequisites

Hello,

We've received your email.

We will reply to your email as soon as we have a conclusive answer.

Best regards,
Liviu
by Liviu
Wed Jul 10, 2024 7:01 am
Forum: Common Problems
Topic: Using silent install switch doesn't install prerequisites
Replies: 3
Views: 206
 
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Re: Using silent install switch doesn't install prerequisites

Hello, I'm not sure why this happens. To assist us in conducting a thorough investigation of this issue, we kindly request that you send us the following resources via email to support at advancedinstaller dot com : 1. the .AIP (setup project) file. 2. a download link for your prerequisite (if added...
by Liviu
Tue Jul 09, 2024 1:23 pm
Forum: Common Problems
Topic: Extract Archive Command Line option
Replies: 1
Views: 185
 
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Re: Extract Archive Command Line option

Hello Andreea and welcome to our forums,

As I see, you have an ongoing conversation with my colleague Daniel on email.

Please continue the conversation there to avoid answering the same question twice by two different team members.

Best regards,
Liviu
by Liviu
Tue Jul 09, 2024 7:29 am
Forum: Common Problems
Topic: "Invalid updates configuration file" Error
Replies: 12
Views: 13842
 
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Re: "Invalid updates configuration file" Error

Hello Reddy and welcome to our forums,

Please note that my colleague Daniel replied to your e-mail.

Posting the same problem on both email and the forum is unnecessary. Duplicate threads can result in two different team members addressing the same question, causing inefficiency.

Best regards,
Liviu
by Liviu
Wed Jul 03, 2024 2:30 pm
Forum: Common Problems
Topic: Minor issue in installer for AI
Replies: 3
Views: 202
 
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Re: Minor issue in installer for AI

Hello,

I tried to reproduce this problem using the same settings as you, but failed.

I will forward this scenario to our QA team, hopefully they will be able to isolate this issue.

Thank you for bringing this to our attention.

Best regards,
Liviu
by Liviu
Mon Jul 01, 2024 3:07 pm
Forum: Feature Requests
Topic: Select all (CTRL+A) and Tab-Key in property field
Replies: 3
Views: 351
 
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Re: Select all (CTRL+A) and Tab-Key in property field

Thank you for your feedback, Johannes!

These fields are not editable by default, which is why CTRL + A does not work.

We will let you know if this will be implemented.

Best regards,
Liviu
by Liviu
Mon Jul 01, 2024 11:21 am
Forum: Common Problems
Topic: Add dictionary using relative path to repository
Replies: 3
Views: 881
 
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Re: Add dictionary using relative path to repository

You're always welcome, Johannes!

Glad to hear that this has helped you.

Best regards,
Liviu
by Liviu
Mon Jul 01, 2024 11:05 am
Forum: Building Installers
Topic: Varying folder locations
Replies: 3
Views: 237
 
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Re: Varying folder locations

Hello Ian, You can achieve this with a Property Based folder. 1. Create a new property in the Properties page . Set its default value to a valid path. prop.png 2. Go to the Files and Folders page and create a new Property Based folder (use the property you created): prop based folder.png 3. Now for ...
by Liviu
Mon Jul 01, 2024 7:30 am
Forum: Common Problems
Topic: Faulty prompt appears while restarting after Uninstall with the Black Surface Theme
Replies: 4
Views: 1702
 
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Re: Faulty prompt appears while restarting after Uninstall with the Black Surface Theme

Hello Asif,

The fix will be included in our next release (v21.9), which should be released this week.

Best regards,
Liviu
by Liviu
Sat Jun 29, 2024 9:31 am
Forum: Common Problems
Topic: Erro ico compilation
Replies: 4
Views: 592
 
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Re: Erro ico compilation

Hello Werner, This is an Advanced Installer issue that is already fixed. The fix will be available in our next version of Advanced Installer, which should be available in about a week. We will notify once the official release is available. Please let me know if you have any questions. Best regards, ...
by Liviu
Fri Jun 28, 2024 3:56 pm
Forum: Building Installers
Topic: Varying folder locations
Replies: 3
Views: 237
 
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Re: Varying folder locations

Hello Ian, You can set the default installation path on the Install Parameters page --> Application Folder field . app folder.png To check a registry entry, you can use a Search . 1. Go to the Search page . 2. Click on the New Search . 3. Click on the Add Search Location --> Registry . 4. Configure ...
by Liviu
Fri Jun 28, 2024 3:14 pm
Forum: Common Problems
Topic: Add dictionary using relative path to repository
Replies: 3
Views: 881
 
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Re: Add dictionary using relative path to repository

Hello Johannes,

Sorry for the delayed reply on this.

I've tried to reproduce this, but it worked for me.

The Convert Paths option is not working as expected for you?
convert paths.png
convert paths.png (144 KiB) Viewed 389 times

Best regards,
Liviu
by Liviu
Fri Jun 28, 2024 2:59 pm
Forum: Common Problems
Topic: Minor issue in installer for AI
Replies: 3
Views: 202
 
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Re: Minor issue in installer for AI

Hello,

Thank you for reporting this issue.

Unfortunately, I'm unable to reproduce it.

Can you please send us the OS version and build number? We also need the display resolution and DPI (scale) of the operating system.
Screenshot_11.png
Screenshot_11.png (12.23 KiB) Viewed 199 times

Best regards,
Liviu

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