Suggested Articles
Search found 12 matches
- Fri Apr 01, 2022 3:03 pm
- Forum: Common Problems
- Topic: Installation failure when Windows Firewall Service is disabled
- Replies: 3
- Views: 1932
- Jump to post
Installation failure when Windows Firewall Service is disabled
If the Windows Firewall service is disabled installation fails if it contains any firewall rules. This is new to version 19.2 and persists in 19.3. When installing my product built with 19.2 or later, this error fails the installation --------------------------- Cerberus FTP Server -----------------...
- Fri Dec 03, 2021 10:28 pm
- Forum: Common Problems
- Topic: Feature based prerequisite not installing with 18.9.1
- Replies: 7
- Views: 4689
- Jump to post
Re: Feature based prerequisite not installing with 18.9.1
Alright, I figured out the variable that causes the failure. We use LZMA compression in our installer. lzma-compression-setting.png The Hello World installer I was testing with uses CAB files. When using LZMA compression, prerequisites successfully run in 18.8.1. When I migrate the installer script ...
- Fri Dec 03, 2021 8:13 pm
- Forum: Common Problems
- Topic: Feature based prerequisite not installing with 18.9.1
- Replies: 7
- Views: 4689
- Jump to post
Re: Feature based prerequisite not installing with 18.9.1
Also notable is the AI_ExtractPrereq action. In the success case, it sets an AI_PREREQUIDIRS property... MSI (c) (7C:E4) [14:00:17:018]: Doing action: AI_ExtractPrereq Action start 14:00:17: AI_ExtractPrereq. MSI (c) (7C:D8) [14:00:17:065]: Invoking remote custom action. DLL: C:\Users\vince\AppData\...
- Fri Dec 03, 2021 8:05 pm
- Forum: Common Problems
- Topic: Feature based prerequisite not installing with 18.9.1
- Replies: 7
- Views: 4689
- Jump to post
Re: Feature based prerequisite not installing with 18.9.1
I'm doing some more comparison between the success and failure logs. In the failure case, the AI_InstallPrereq action is extremely short: MSI (c) (60:94) [13:52:28:115]: Doing action: ProgressDlg Action start 13:52:28: ProgressDlg. Action ended 13:52:28: ProgressDlg. Return value 1. MSI (c) (60:94) ...
- Fri Dec 03, 2021 7:19 pm
- Forum: Common Problems
- Topic: Feature based prerequisite not installing with 18.9.1
- Replies: 7
- Views: 4689
- Jump to post
Re: Feature based prerequisite not installing with 18.9.1
Thank you for the reply. Yes, you're correct: We have added this prerequisite manually as a feature-based prerequisite. Unfortunately, I cannot reproduce the issue with a new project; both 18.8.1 and 18.9.1 successfully launch the prerequisite installer with a new project. I've copied the prerequisi...
- Fri Dec 03, 2021 5:01 pm
- Forum: Common Problems
- Topic: Feature based prerequisite not installing with 18.9.1
- Replies: 7
- Views: 4689
- Jump to post
Feature based prerequisite not installing with 18.9.1
We deploy the Visual Studio 2019 C++ runtime library with our product as a feature-based prerequisite. After upgrading from 18.8.1 to 18.9.1, the runtime will not install. The end-user receives this error message: redistribute-failure.png In the failure case, the AI_VerifyPrereq is returning '3' whe...
- Wed Oct 27, 2021 3:54 pm
- Forum: Common Problems
- Topic: Offer to re-run installer in Full-UI mode if reduced-UI mode fails
- Replies: 1
- Views: 5861
- Jump to post
Offer to re-run installer in Full-UI mode if reduced-UI mode fails
Hello, I have an installer that sets up a service. If the service already exists and has been customized to run as a particular user, then the installer needs that user's password to correctly configure the service. If the installer is launched with reduced-UI, then no dialogs to collect the passwor...
- Mon Aug 23, 2021 6:07 pm
- Forum: Common Problems
- Topic: Use a search parameter in dialog logic
- Replies: 3
- Views: 5795
- Jump to post
Re: Use a search parameter in dialog logic
Thanks Catalin! Things were, indeed, out of order. My CerberusWelcomeDlg is sequence number 82 AppSearch is sequence number 100 That is odd. Perhaps it was because I right-clicked the PrepareDlg and Add Dialog To Squence to create my welcome dialog. It could also be because this install script is 12...
- Mon Aug 23, 2021 4:46 pm
- Forum: Common Problems
- Topic: Use a search parameter in dialog logic
- Replies: 3
- Views: 5795
- Jump to post
Use a search parameter in dialog logic
I would like to customize the dialogs based on the version being *upgraded from*. I've used a Search to find the version number associated with OLDPRODUCTS and stored that in SUPPORTS_EXISTING_SERVICE_NO_CHANGE when version number of OLDPRODUCTS is greater than 12.2.0. I can see this property being ...
- Fri Aug 20, 2021 8:08 pm
- Forum: Common Problems
- Topic: Prevent creating a user with a weak password during Wizard Dialogs phase
- Replies: 1
- Views: 6864
- Jump to post
Prevent creating a user with a weak password during Wizard Dialogs phase
My installer may allow the user to create a local user account, providing a username and password. However, if the user enters a new password that would fail password complexity requirements of the computer or domain, the install fails. I would like to validate that the username and password will be...
- Thu Aug 19, 2021 10:12 pm
- Forum: Common Problems
- Topic: SeServiceLogonRight not revoked from user on uninstall
- Replies: 3
- Views: 8241
- Jump to post
Re: SeServiceLogonRight not revoked from user on uninstall
Thanks liviu! I'll check out the script option you've linked.
- Tue Aug 17, 2021 3:49 am
- Forum: Common Problems
- Topic: SeServiceLogonRight not revoked from user on uninstall
- Replies: 3
- Views: 8241
- Jump to post
SeServiceLogonRight not revoked from user on uninstall
I've been modifying my Advanced Installer script to offer an alternative to installing our service with the highly-privileged LocalSystem account. I've successfully gotten the installer to install the service with an existing local/domain account as well as a new local account (created by the instal...