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by cogs33
Thu Dec 26, 2024 4:09 pm
Forum: Common Problems
Topic: Unable to enter version number for prerequisite
Replies: 2
Views: 3274
 
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Re: Unable to enter version number for prerequisite

Ok I found he /UgradePrerequisite command. The command is not documented well enough. I had to guess how it works.

Nevertheless, this would be a LOT easier to handle (and much better software design) if such parameters could be passed as property values and used anywhere they are relevant. Please ...
by cogs33
Thu Dec 26, 2024 3:05 pm
Forum: Common Problems
Topic: Unable to enter version number for prerequisite
Replies: 2
Views: 3274
 
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Unable to enter version number for prerequisite

If a prerequisite MSI package (included as a file) is already installed, we don't want any dialogs to popup (especially NOT the dialog "Repair" "Uninstall" "Remove" which is extremely confusing -- how is a user supposed to know they should select "Repair" in this case?).

To avoid this we added a ...
by cogs33
Wed Dec 04, 2024 8:50 am
Forum: Common Problems
Topic: Installer package executable crashes on Windows 11 Pro
Replies: 7
Views: 3765
 
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Re: Installer package executable crashes on Windows 11 Pro

Thank you for the links.

There are no build-time issues here. Issues arise with the executable generated by AdvInstaller. It is wrapped in a ZIP on macOS by cross-platform build scripts. The ZIP is distributed for download.

Lacking an automated notarization process, we can't reasonably afford to ...
by cogs33
Sun Dec 01, 2024 10:47 am
Forum: Common Problems
Topic: Advanced Installer requires that the Product Code and Upgrade Code GUIDs be changed?
Replies: 3
Views: 2264
 
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Re: Advanced Installer requires that the Product Code and Upgrade Code GUIDs be changed?

In general, never change the upgrade code for a product. Only change the product code with every new build or update. The naming is not intuitive and is often confused by many developers.

We are using a MD5 hash of the product name plus all version details incl. build number as GUID for the product ...
by cogs33
Sun Dec 01, 2024 10:21 am
Forum: Common Problems
Topic: Installer package executable crashes on Windows 11 Pro
Replies: 7
Views: 3765
 
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Re: Installer package executable crashes on Windows 11 Pro

What's more, AdvInstaller packages built since 22.2 seem to be classified as virus infected by Windows Defender. Users are unable to even download them. This is a serious problem that harms businesses. If possible, you guys should proactively register your MSI executable code base with Microsoft to ...
by cogs33
Fri Nov 29, 2024 10:02 pm
Forum: Common Problems
Topic: Installer package executable crashes on Windows 11 Pro
Replies: 7
Views: 3765
 
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Re: Installer package executable crashes on Windows 11 Pro

Specs of one PC on which the installer crashed. No messages, just exited.

32.0 GB RAM
Windows 11 Pro
64-bit operating system, x64-based processor
OS build 22631.4460
23H2
Windows Feature Experience Pack 1000.22700.1047.0
by cogs33
Fri Nov 29, 2024 3:40 pm
Forum: Common Problems
Topic: Installer package executable crashes on Windows 11 Pro
Replies: 7
Views: 3765
 
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Re: Installer package executable crashes on Windows 11 Pro

Will gather the information. The installer is available for free at cognitone.com (Synfire Demo).

Meanwhile users found a solution: Setting compatibility mode to Windows 8 and/or the hacks found here:
https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows ...
by cogs33
Thu Nov 28, 2024 7:42 pm
Forum: Common Problems
Topic: Installer package executable crashes on Windows 11 Pro
Replies: 7
Views: 3765
 
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Installer package executable crashes on Windows 11 Pro

An installer package built with AdvInstaller 22.2 (single executable) immediately exits on Windows 11 Pro. No error messages. Just a few seconds blue circle, then nothing.

Package and executables inside are code-signed with GlobalSign Authenticode certificate (hardware token used). Code signatures ...
by cogs33
Wed Nov 22, 2023 8:53 am
Forum: Common Problems
Topic: Fonts installed with ADV cannot be removed with system control panel
Replies: 2
Views: 7530
 
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Re: Fonts installed with ADV cannot be removed with system control panel

Ok it turned out the fonts have been added and installed in a subfolder below "Fonts" which caused the problem.
Advanced Installer should maybe warn about that. I was not aware that subfolders are not allowed.
by cogs33
Tue Nov 21, 2023 5:13 pm
Forum: Common Problems
Topic: Fonts installed with ADV cannot be removed with system control panel
Replies: 2
Views: 7530
 
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Fonts installed with ADV cannot be removed with system control panel

Fonts that have been installed with Advanced Installer cannot be removed by the user with the system control panel for fonts. Clicking the Remove button simply does nothing (Windows 10).

Right-click on the fonts in Explorer and "Install for all users" replaces them and then they can be removed by ...
by cogs33
Tue Sep 27, 2022 5:16 pm
Forum: Building Installers
Topic: How to check if a specific software is already installed
Replies: 1
Views: 6582
 
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How to check if a specific software is already installed

Hi all,

What would be the correct way to check if another software (same publisher) is already installed and then refuse to proceed with the installation?

Rationale: The product about to be installed would irreversibly alter existing installations of several predecessor products, so the installer ...

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