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by Henrique Mesquita
Mon Jun 24, 2024 3:38 pm
Forum: Common Problems
Topic: FAILURE TO UPDATE VIA COMMAND LINE AFTER VERSION 20.7.1
Replies: 0
Views: 30
 
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FAILURE TO UPDATE VIA COMMAND LINE AFTER VERSION 20.7.1

Good morning, Before reporting the incident, I would like to describe how our application currently operates: We have a MAIN application that installs other applications configured under the "Prerequisites" tab, installed via command line with necessary properties. Upon installation, the f...
by Henrique Mesquita
Thu May 02, 2024 3:41 pm
Forum: Common Problems
Topic: Missing installation folders after update - Suite Installation
Replies: 3
Views: 1854
 
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Re: Missing installation folders after update - Suite Installation

Good morning, Catalin Sorry for delay. We have identified the reason for the removal of prerequisites. The MAIN application is updated after the prerequisites are updated, and when it is updated, it deletes the APPDIR directory to update it, thereby removing the installation folders of the prerequis...
by Henrique Mesquita
Fri Apr 19, 2024 8:30 pm
Forum: Common Problems
Topic: Missing installation folders after update - Suite Installation
Replies: 3
Views: 1854
 
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Missing installation folders after update - Suite Installation

Hello, We have a project called "Suite Installation" where we have a "main" application that manages five other applications. https://i.ibb.co/HhLJFDv/imagem1.png When updating the package, we encountered an issue. After completing the update installation, the installation folder...
by Henrique Mesquita
Wed Jan 17, 2024 5:27 pm
Forum: Common Problems
Topic: Suite Installation - Uninstall prerequisites by random product code
Replies: 7
Views: 40614
 
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Re: Suite Installation - Uninstall prerequisites by random product code

Good morning, I understand, but for my scenario, it wouldn't be ideal. I tried to uninstall it in another way but without success, see if you can help me: I set up my applications to include in their installation files a .txt containing their updated GUID. I created a custom action (.dll) in the MAI...
by Henrique Mesquita
Fri Dec 22, 2023 2:47 pm
Forum: Common Problems
Topic: Suite Installation - Uninstall prerequisites by random product code
Replies: 7
Views: 40614
 
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Re: Suite Installation - Uninstall prerequisites by random product code

Hello Catalin, Sorry, I think I still haven't managed to make it clear where our problem is. The problem is uninstalling a prerequisite that has been updated. The steps are: 1. We have the main package (Suite Installation), with the main service and all its prerequisites; 2. We install the package (...
by Henrique Mesquita
Wed Dec 13, 2023 8:41 pm
Forum: Common Problems
Topic: Suite Installation - Uninstall prerequisites by random product code
Replies: 7
Views: 40614
 
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Re: Suite Installation - Uninstall prerequisites by random product code

Hello Henrique, However, when one of the prerequisites are updated, its product code is updated, making it not being able to uninstall when the main application is uninstalled. When a new version of the prerequisite is online, don't you replace it in your main package? If so, does that not change t...
by Henrique Mesquita
Thu Dec 07, 2023 6:31 pm
Forum: Common Problems
Topic: Suite Installation - Uninstall prerequisites by random product code
Replies: 7
Views: 40614
 
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Suite Installation - Uninstall prerequisites by random product code

Hello, We have a single installation (Suite Installations), where the main application is installed and bring with its prerequisites (Its child services). We configure to remove the prerequisites when the main application is uninstalled. The settings are: https://i.ibb.co/9ry56sw/command.png However...
by Henrique Mesquita
Fri Apr 28, 2023 7:21 pm
Forum: Common Problems
Topic: Failed to uninstall more than one exe
Replies: 5
Views: 6317
 
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Re: Failed to uninstall more than one exe

Hi,

Using the informed command line it worked as expected, thank you!
by Henrique Mesquita
Fri Apr 28, 2023 12:48 pm
Forum: Common Problems
Topic: Failed to uninstall more than one exe
Replies: 5
Views: 6317
 
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Re: Failed to uninstall more than one exe

Hello! Before sending you our project, could you let us know the correct command we need to pass in the path "Uninstall using this command line:" in the "Prerequisites" according to the attached image? Perhaps this procedure works around the error we are having when uninstalling ...
by Henrique Mesquita
Thu Apr 27, 2023 4:03 pm
Forum: Common Problems
Topic: Failed to uninstall more than one exe
Replies: 5
Views: 6317
 
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Failed to uninstall more than one exe

Hello, My application installs another three applications (later there may be more) as prerequisites. At the time of uninstalling the "parent" application we want to remove all prerequisites together. We follow the user guide instructions: https://www.advancedinstaller.com/user-guide/qa-un...

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