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by ChrisGue
Tue May 25, 2021 9:43 pm
Forum: Common Problems
Topic: Problem "user account already exists"
Replies: 5
Views: 2318

Re: Problem "user account already exists"

but why should a running exe cause the error :
"user account already exists"
I do not understand how this might be connected
As far s I understand this is something else, but what
It seems the the installation wants to add an user? Why?

thanks, Chris
by ChrisGue
Mon May 24, 2021 11:41 am
Forum: Common Problems
Topic: Display a message box with OK - Canel, and on Cancel pressed exit the installation
Replies: 4
Views: 1589

Re: Display a message box with OK - Canel, and on Cancel pressed exit the installation

I have added a message box wiht english and one with german texts, and added a condition with SystemLanguageID <> "1031" / SystemLanguageID = "1031"
by ChrisGue
Mon May 24, 2021 11:39 am
Forum: Common Problems
Topic: On update installation, UI is shown in english
Replies: 1
Views: 1336

On update installation, UI is shown in english

I use AI 14.4.1 enterprise

first time installation all dialog items are shown e.g. in German on a German system.
But when using that same installation to update from a previous version of that product all is shown in English.
What is wrong here?
It seems SystemLanguageID is not set
by ChrisGue
Mon May 24, 2021 11:08 am
Forum: Common Problems
Topic: Display a message box with OK - Canel, and on Cancel pressed exit the installation
Replies: 4
Views: 1589

Re: Display a message box with OK - Canel, and on Cancel pressed exit the installation

Thanks a lot. This is working fine now.

But how do I localize the texts displayed in the message/error boxes.
The context menu does not show the item 'Localization...'
by ChrisGue
Sat May 15, 2021 9:02 pm
Forum: Common Problems
Topic: Problem "user account already exists"
Replies: 5
Views: 2318

Re: Problem "user account already exists"

PureSync is the program being updated by my installation. And usually this works fine when PureSync.exe is still running while the (update)-installation is started. The dialog 'file in use' is shown, an the installation continues regardless which option the users selects without error. I could never...
by ChrisGue
Sat May 15, 2021 8:55 pm
Forum: Common Problems
Topic: Display a message box with OK - Canel, and on Cancel pressed exit the installation
Replies: 4
Views: 1589

Display a message box with OK - Canel, and on Cancel pressed exit the installation

I use: AI 14.1.1 enterprise I want to do this: 1. search for a Registry key 2. if it exists, show a message box with OK and Cancel (in the wizard dialog stage after the searches) 3. When Cancel pressed, exit the installation Step 1. and 2. are not problem To show the message box I use the custom act...
by ChrisGue
Tue Apr 27, 2021 11:53 am
Forum: Common Problems
Topic: Problem "user account already exists"
Replies: 5
Views: 2318

Problem "user account already exists"

Hello,
I use AI 14.1.1 enterprise

On updates the installation faiIs with user account already exists on some computers.
I have a log file attached.

How to fix this?

Thank you,
Chris
by ChrisGue
Thu Nov 12, 2020 12:29 am
Forum: Common Problems
Topic: "Use original installation path when upgrading": possible to have a dependency here
Replies: 3
Views: 706

"Use original installation path when upgrading": possible to have a dependency here

AI 14.1.1 b 79451 Enterprise Updates: "Use original installation path when upgrading" This option is checked. However, my previous installation had a problem and as target folder '-' was set, instead of e.g. 'MyProduct' So, in that case, I would like to have to reset to the standard installation pat...
by ChrisGue
Sat Dec 21, 2019 1:39 pm
Forum: Common Problems
Topic: Windows Defender Smartscreen blocks all created installations
Replies: 2
Views: 1154

Re: Windows Defender Smartscreen blocks all created installations

Microsoft has now fixed that with new signature update.
by ChrisGue
Fri Dec 20, 2019 10:15 pm
Forum: Common Problems
Topic: Windows Defender Smartscreen blocks all created installations
Replies: 2
Views: 1154

Windows Defender Smartscreen blocks all created installations

Hello, I use the AI 14.1.1 enterprise. All new installations (exe) are blocked by the Windows Defender Smartscreen when downloading with Edge. I creatad a new blank AI project from scratch with no files in it, with single exe. I just named it MyTest. And even this is blocked by Windows Defender Smar...
by ChrisGue
Thu Dec 13, 2018 11:20 am
Forum: Common Problems
Topic: Installation fails with error 1316, account alread exists
Replies: 3
Views: 2129

Re: Installation fails with error 1316, account alread exists

This happens on Windows 10.
So this must probably have another cause.

Chris
by ChrisGue
Wed Dec 12, 2018 2:01 pm
Forum: Common Problems
Topic: Installation fails with error 1316, account alread exists
Replies: 3
Views: 2129

Installation fails with error 1316, account alread exists

Hello, I use thge AI 14.1.1 enterprise Now the 2 user reports this problem: Installation/upgrade fails with error 1613 ... SOURCEDIR ==> C:\WINDOWS\Installer\ SOURCEDIR product ==> {45F25163-3AB5-4B44-891E-D6A1E4AF2451} Determining source type Note: 1: 2203 2: C:\WINDOWS\Installer\PureSyncInst.msi 3...
by ChrisGue
Thu Aug 02, 2018 10:19 pm
Forum: Common Problems
Topic: MSI File is needed for repair, but it is not storeed
Replies: 1
Views: 922

MSI File is needed for repair, but it is not storeed

Hello, I Use the AI 13.3 enterprise. When the user selewcts after installation repair in the control panel the msi package is not found. I can check the option "Do not delete extracted MSI and CAB files", then repair works. But then all files are there extracted, and not in an msi file. How to make ...
by ChrisGue
Wed Oct 25, 2017 5:57 pm
Forum: Common Problems
Topic: during update an installation the default path is taken instead of the previous install path
Replies: 1
Views: 926

during update an installation the default path is taken instead of the previous install path

Hello, I use the AI 13.3 enterprise. during installation the user can select another path as tartet. But when this uses updates with a new version, my software is removed from the user selected folder and then installed to the default folder. How to achieve that on updates my softweare is installed ...

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