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by Sorin
Mon Feb 26, 2018 2:04 pm
Forum: Building Installers
Topic: Prevent removing website on major upgrade
Replies: 6
Views: 5871
 
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Re: Prevent removing website on major upgrade

Hello, Unfortunately, currently we don't have support to preserve web site settings during upgrade. We have such an improvement on our TODO list and hopefully it will be available soon. We will notify you on this thread when such option will be available. Until then, please take a look the solution ...
by Sorin
Mon Feb 26, 2018 11:53 am
Forum: Building Installers
Topic: How to make Installer automatically detect game directory?
Replies: 1
Views: 3433
 
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Re: How to make Installer automatically detect game directory?

Hello, 1) I need my Installer to automatically detect this certain game directory, so that it finds it no matter where its installed. How do I achieve this? To implement this you have to figure out a way to detect the game directory. Some installation store the directory in the registry. In this cas...
by Sorin
Mon Feb 26, 2018 10:19 am
Forum: Common Problems
Topic: Suppress logging of command-line for silent installation
Replies: 9
Views: 14555
 
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Re: Suppress logging of command-line for silent installation

Hello Kiran, In order to hide the value of these properties from the log file you could use our "Hide property" feature. To achieve this, just go to "Install Parameters" page, double click on a property from the "Properties" list and select "Hide property" opt...
by Sorin
Mon Feb 26, 2018 9:51 am
Forum: Building Installers
Topic: Setup EXE running within a specific domain?
Replies: 8
Views: 9002
 
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Re: Setup EXE running within a specific domain?

Hello.

You are welcome!

Just let me know if you have any other questions.

Best regards,
Sorin
by Sorin
Tue Feb 20, 2018 9:16 am
Forum: Common Problems
Topic: Not detecting specific instance of Office 2016
Replies: 3
Views: 5513
 
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Re: Not detecting specific instance of Office 2016

Hello, Our "Installed Office Application" launch condition is implemented in the following way: First we detect the installed office version (if any). If the installed office version is older than the required office version (the one configured in "Launch Conditions" page) the se...
by Sorin
Mon Feb 19, 2018 10:21 am
Forum: Common Problems
Topic: Pauses in InstallValidate with files in use
Replies: 3
Views: 9444
 
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Re: Pauses in InstallValidate with files in use

Hello Jeremy, An upgrade installation consists in two parts: -the uninstall of the old product version -the installation of the new product version The installer checks if any file is in use during the "InstallValidate" action and if so, you should be prompted with the MsiRMFilesInUse dial...
by Sorin
Mon Feb 19, 2018 8:18 am
Forum: Common Problems
Topic: Scheduled Task - At Logon - Delay Task?
Replies: 1
Views: 3180
 
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Re: Scheduled Task - At Logon - Delay Task?

Hello K, Unfortunately this feature is not supported by Advanced Installer. I have added this on our TO-DO list and it will be implemented in a future version of Advanced Installer but we don't have an ETA for now as our development team is very busy. Until then you could implement this scenario usi...
by Sorin
Fri Feb 16, 2018 1:33 pm
Forum: Common Problems
Topic: Install pre-requisites software using silent install
Replies: 5
Views: 6512
 
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Re: Install pre-requisites software using silent install

Hello,

You're welcome.

Just let me know if you have any other questions.

Best regards,
Sorin
by Sorin
Fri Feb 16, 2018 11:17 am
Forum: Building Installers
Topic: How to seperate upgrade and first installation
Replies: 1
Views: 3210
 
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Re: How to seperate upgrade and first installation

Hello, A major upgrade could be detected using "OLDPRODUCT" property. This contains a list with the Product Codes of the older versions of your installation package. This property is set only in a package which upgrades another package. You could use the following condition : NOT OLDPRODUC...
by Sorin
Fri Feb 16, 2018 10:56 am
Forum: Common Problems
Topic: Install pre-requisites software using silent install
Replies: 5
Views: 6512
 
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Re: Install pre-requisites software using silent install

Hello, I've analyzed your project and log file. Thank you for sending them. According to your log the features associated with the prerequisites are not scheduled for installation because their install condition is evaluated to false. During the silent installation the install condition of the featu...
by Sorin
Fri Feb 16, 2018 8:45 am
Forum: Common Problems
Topic: Update message for pre-requisite download error
Replies: 1
Views: 3278
 
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Re: Update message for pre-requisite download error

Hello,

Unfortunately this kind of error is not configurable as it comes from the WinInet API that we use for the URL based Prerequisites.
Please take a look in this article : INFO: WinInet Error Codes (12001 through 12156).

Best regards,
Sorin
by Sorin
Fri Feb 16, 2018 8:16 am
Forum: Common Problems
Topic: Install pre-requisites software using silent install
Replies: 5
Views: 6512
 
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Re: Install pre-requisites software using silent install

Hello,

Please send us the .AIP (project) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them.

Best regards,
Sorin
by Sorin
Thu Feb 15, 2018 10:17 am
Forum: Common Problems
Topic: [Custom Action] Fail to execute powershell script
Replies: 3
Views: 5554
 
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Re: [Custom Action] Fail to execute powershell script

Hello, The log file you've attached seems to be incomplete. I couldn't find the error you've mentioned in it. In order to be able to further investigate this issue, please send us the .AIP (project) to support at advancedinstaller dot com along with more details regarding the running environment : O...
by Sorin
Thu Feb 15, 2018 10:14 am
Forum: Common Problems
Topic: Disable "Next" button when no prerequisites are selected
Replies: 1
Views: 3093
 
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Re: Disable "Next" button when no prerequisites are selected

Hello, Disable Next button on this PrerequisitesDlg if no components are selected. Is there any property I can use for it? Unfortunately you could not disable the next button according to the state of the predefined checklist control from PrerequisitesDlg. In order to implement this scenario you nee...
by Sorin
Wed Feb 14, 2018 3:35 pm
Forum: Common Problems
Topic: [Custom Action] Fail to execute powershell script
Replies: 3
Views: 5554
 
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Re: [Custom Action] Fail to execute powershell script

Hello, Unfortunately in this situation the only thing you could do is to contact Avast and request them to white-list your package. As a best practice, we recommend that before every release of the package to perform an AV scan it (for example using www.virustotal.com) and if there are any false-pos...

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