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- Wed Mar 17, 2021 4:03 pm
- Forum: Building Installers
- Topic: When silent uninstall of old version happens
- Replies: 3
- Views: 10968
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Re: When silent uninstall of old version happens
Hi, There is nothing that you do wrong here, but the problem is that the uninstallation of the old version is performed during the "Remove Resources" action group which happens when the "ProgressDlg" dialog is displayed. So, during an upgrade, the old version will always be avail...
- Wed Mar 17, 2021 3:48 pm
- Forum: Common Problems
- Topic: Firewall ports to download license
- Replies: 5
- Views: 20189
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Re: Firewall ports to download license
Hello,
Yes, when an online registration is performed for Advanced Installer the server accessed is "www.advancedinstaller.com" with the default HTTP port.
Best regards,
Eusebiu
Yes, when an online registration is performed for Advanced Installer the server accessed is "www.advancedinstaller.com" with the default HTTP port.
Best regards,
Eusebiu
- Wed Mar 17, 2021 3:41 pm
- Forum: Common Problems
- Topic: conditionally copy binaries
- Replies: 3
- Views: 16036
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Re: conditionally copy binaries
Hi Shlomi, It seems that you forgot to attached your project file. Anyway, in order to achieve this you can either add that additional binary file in all your packages and set a condition so it will be installed only for that exceptional customer or you can add two different builds in the "Buil...
- Wed Mar 17, 2021 3:29 pm
- Forum: Building Installers
- Topic: Custom installation and CheckList. help me please
- Replies: 1
- Views: 10054
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Re: Custom installation and CheckList. help me please
Hi and welcome to our forums. In order to achieve what you want, you need to first go in the "Organization" page of your project and create more features (some of them will be always installed and some only when a Full Installation is performed). Then, you can go in the "Files and Fol...
- Fri Mar 12, 2021 12:49 pm
- Forum: Common Problems
- Topic: How do I use a local file for the license agreement
- Replies: 3
- Views: 17409
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Re: How do I use a local file for the license agreement
Hi, This may happen if you use multiple languages in your project. In this case, an EULA file should be specified for each language. To do this, you need to go in the "Translations" page, "Default Strings" tab, search for the "Control.Text.LicenseAgreementDlg#AgreementText_2...
- Fri Mar 12, 2021 12:28 pm
- Forum: Common Problems
- Topic: A DLL Requied Error
- Replies: 5
- Views: 19292
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Re: A DLL Requied Error
Hi,
It seems that your project got corrupted somehow. I've fixed it and set it to you by email.
If you still encounter problems, just let me know.
Best regards,
Eusebiu
It seems that your project got corrupted somehow. I've fixed it and set it to you by email.
If you still encounter problems, just let me know.
Best regards,
Eusebiu
- Thu Mar 11, 2021 5:33 pm
- Forum: Common Problems
- Topic: A DLL Requied Error
- Replies: 5
- Views: 19292
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Re: A DLL Requied Error
Hi, Can you please extract the attached debug DLL file in the "C:\Program Files (x86)\Caphyon\Advanced Installer 18.0\custact\x86\" folder, then rebuild and retest your package? Please create a verbose log during the test on a problematic machine and send it to me again. Also, can you plea...
- Thu Mar 11, 2021 2:03 pm
- Forum: Common Problems
- Topic: Executable and MSI Packages
- Replies: 1
- Views: 10103
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Re: Executable and MSI Packages
Hi,
Yes, you can go in the "Builds" page and select the "EXE setup with resources next to it" package type.
Let me know if this helped.
Best regards,
Eusebiu
Yes, you can go in the "Builds" page and select the "EXE setup with resources next to it" package type.
Let me know if this helped.
Best regards,
Eusebiu
- Thu Mar 11, 2021 1:24 pm
- Forum: Common Problems
- Topic: A DLL Requied Error
- Replies: 5
- Views: 19292
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Re: A DLL Requied Error
Hi, It seems that the DLL checking for an active internet connection is failing, but I'm not sure why. Can you please tell me what version of Advanced Installer do you use? Also, can you reproduce this problem on multiple machines? If so, can you please create a debug log using the example below and...
- Wed Feb 24, 2021 1:31 pm
- Forum: Common Problems
- Topic: Failed to localize one or more elements in the EXE bootstrapper
- Replies: 9
- Views: 26873
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Re: Failed to localize one or more elements in the EXE bootstrapper
Hello Andrea, I tried all options. I can build only on network disks, but also suspending the antivirus (SOPHOS) I can't build locally. Do you perform the build on a network drive? If so, are you sure that the Advanced Installer process has enough permissions to write at that location? Furthermore i...
- Fri Feb 19, 2021 12:15 pm
- Forum: Common Problems
- Topic: Failed to localize one or more elements in the EXE bootstrapper
- Replies: 9
- Views: 26873
- Jump to post
Re: Failed to localize one or more elements in the EXE bootstrapper
Hello Andrea,
Do you encounter this problem on multiple machines? Can you check if the Event Viewer shows any information related to this? Also, can you send me some screenshots with the errors to support at advancedinstaller dot com?
Best regards,
Eusebiu
Do you encounter this problem on multiple machines? Can you check if the Event Viewer shows any information related to this? Also, can you send me some screenshots with the errors to support at advancedinstaller dot com?
Best regards,
Eusebiu
- Wed Feb 17, 2021 12:52 pm
- Forum: Common Problems
- Topic: Failed to localize one or more elements in the EXE bootstrapper
- Replies: 9
- Views: 26873
- Jump to post
Re: Failed to localize one or more elements in the EXE bootstrapper
Hello,
Did you try all the options discussed above and this still doesn't work for you?
Best regards,
Eusebiu
Did you try all the options discussed above and this still doesn't work for you?
Best regards,
Eusebiu
- Thu Feb 11, 2021 12:11 pm
- Forum: Common Problems
- Topic: How to set installation folder same as .exe file?
- Replies: 1
- Views: 9833
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Re: How to set installation folder same as .exe file?
Hi,
You can use the "SETUPEXEDIR" property that contains the location of the EXE setup file, but please note that if the EXE file is on a CD/DVD drive or another non-writable location, the installation will fail.
Best regards,
Eusebiu
You can use the "SETUPEXEDIR" property that contains the location of the EXE setup file, but please note that if the EXE file is on a CD/DVD drive or another non-writable location, the installation will fail.
Best regards,
Eusebiu
- Thu Feb 11, 2021 11:49 am
- Forum: Common Problems
- Topic: Failed to localize one or more elements in the EXE bootstrapper
- Replies: 1
- Views: 9732
- Jump to post
Re: Failed to localize one or more elements in the EXE bootstrapper
Hi,
I've replied to your post on the other "Failed to localize one or more elements in the EXE bootstrapper" thread.
Best regards,
Eusebiu
I've replied to your post on the other "Failed to localize one or more elements in the EXE bootstrapper" thread.
Best regards,
Eusebiu
- Thu Feb 11, 2021 11:47 am
- Forum: Common Problems
- Topic: Failed to localize one or more elements in the EXE bootstrapper
- Replies: 9
- Views: 26873
- Jump to post
Re: Failed to localize one or more elements in the EXE bootstrapper
Hi, This is, indeed, strange if you tried all the methods, but you could not get rid of this error. Just to be sure, did you try all the below options? - restart the machine - make sure the "XXXXX 2019.1.20.exe" file is not kept in use by another process - disable the antivirus before the ...