You're always welcome!
Best regards,
Liviu
Suggested Articles
Search found 1047 matches
- Fri Feb 23, 2024 10:19 am
- Forum: Common Problems
- Topic: Licence retrieval issue
- Replies: 4
- Views: 6293
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- Thu Feb 22, 2024 9:14 am
- Forum: Common Problems
- Topic: "Some of these settings are managed by your organization"
- Replies: 1
- Views: 688
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Re: "Some of these settings are managed by your organization"
Hello Jerome and welcome to our forums,
This is quite strange.
Can you please send us the .AIP (setup project) file and a download link for your setup package by email to support at advancedinstaller dot com so we can further test and investigate this?
Best regards,
Liviu
This is quite strange.
Can you please send us the .AIP (setup project) file and a download link for your setup package by email to support at advancedinstaller dot com so we can further test and investigate this?
Best regards,
Liviu
- Thu Feb 22, 2024 9:10 am
- Forum: Common Problems
- Topic: How to open file by click?
- Replies: 1
- Views: 709
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Re: How to open file by click?
Hello,
I'm not sure why this happens.
Can you please send us the .AIP (setup project) file and the .RTF file by email to support at advancedinstaller dot com so we can further test and investigate this?
Best regards,
Liviu
I'm not sure why this happens.
Can you please send us the .AIP (setup project) file and the .RTF file by email to support at advancedinstaller dot com so we can further test and investigate this?
Best regards,
Liviu
- Tue Feb 20, 2024 3:56 pm
- Forum: Common Problems
- Topic: updater.exe /justCheck with check frequency
- Replies: 5
- Views: 4580
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Re: updater.exe /justCheck with check frequency
Hello,
Thank you for your suggestion.
I'm sure this will help others facing a similar scenario to yours.
Best regards,
Liviu
Thank you for your suggestion.
I'm sure this will help others facing a similar scenario to yours.
Best regards,
Liviu
- Tue Feb 20, 2024 3:40 pm
- Forum: Building Installers
- Topic: Uninstall Password 19.2 Version
- Replies: 15
- Views: 31254
- Jump to post
Re: Uninstall Password 19.2 Version
Hello,
I'm not sure why this happens.
To have a look on this scenario, please send us the .AIP (setup project) file and the script file by email to support at advancedinstaller dot com. Also, send us the uninstall command line.
Best regards,
Liviu
I'm not sure why this happens.
To have a look on this scenario, please send us the .AIP (setup project) file and the script file by email to support at advancedinstaller dot com. Also, send us the uninstall command line.
Best regards,
Liviu
- Wed Feb 14, 2024 2:56 pm
- Forum: Building Installers
- Topic: Uninstall Password 19.2 Version
- Replies: 15
- Views: 31254
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Re: Uninstall Password 19.2 Version
Hello,
Unfortunately, we don't have an example tailored to this specific custom scenario.
However, you have the option to develop your own custom script for this case (e.g. in PowerShell or C#).
Best regards,
Liviu
Unfortunately, we don't have an example tailored to this specific custom scenario.
However, you have the option to develop your own custom script for this case (e.g. in PowerShell or C#).
Best regards,
Liviu
- Tue Feb 13, 2024 2:35 pm
- Forum: Common Problems
- Topic: Uninstaller for multi-instance not working
- Replies: 15
- Views: 14700
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Re: Uninstaller for multi-instance not working
Hello Lubert, I'm afraid I can no longer reproduce the problem. It has been fixed as expected in version 20.4 of Advanced Installer. Can you please send us more details about the issue you are experiencing? A step-by-step test case could help us to better understand and address your issue. This will...
- Tue Feb 13, 2024 10:02 am
- Forum: Building Installers
- Topic: Uninstall Password 19.2 Version
- Replies: 15
- Views: 31254
- Jump to post
Re: Uninstall Password 19.2 Version
Hello,
I'm afraid this is not possible with the above approach.
For this you will have to develop your own custom action which will implement the functionality.
Best regards,
Liviu
I'm afraid this is not possible with the above approach.
For this you will have to develop your own custom action which will implement the functionality.
Best regards,
Liviu
- Mon Feb 12, 2024 9:04 am
- Forum: Building Installers
- Topic: How to create nested Application Folder
- Replies: 1
- Views: 4327
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Re: How to create nested Application Folder
Hello, Starting with Win 10, the OS only creates a single folder, you cannot have multiple folders created in the Start Menu. Also, the folder is being created only if there are more than 2 shortcuts created in the related path. Otherwise, the shortcut is created directly under the Start Menu. You m...
- Wed Feb 07, 2024 1:38 pm
- Forum: Common Problems
- Topic: Sheduled task starts before files were copied
- Replies: 3
- Views: 8923
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Re: Sheduled task starts before files were copied
Hello Mateusz,
I've replied to your email.
Let's continue the conversation there until we reach a conclusion.
Best regards,
Liviu
I've replied to your email.
Let's continue the conversation there until we reach a conclusion.
Best regards,
Liviu
- Mon Feb 05, 2024 4:58 pm
- Forum: Common Problems
- Topic: Incomplete Registry CleanUp
- Replies: 3
- Views: 4721
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Re: Incomplete Registry CleanUp
Hello, Are these registry keys created in the Registry page of your project? If not, there may be a problem with the driver update. As already mentioned, Windows Installer will only remove resources that were installed by the MSI package during installation (the keys added in the Registry page). If ...
- Mon Feb 05, 2024 9:25 am
- Forum: Building Installers
- Topic: Prequisite disable install condition check
- Replies: 3
- Views: 13310
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Re: Prequisite disable install condition check
Hello, But the issue is not that the installation fails, but the warning dialog prompting that the prerequisite installation failed (even though it worked). As previously mentioned, this happens when the "Continue with main installation even if the prerequisite is not installed" option is ...
- Fri Feb 02, 2024 2:03 pm
- Forum: Common Problems
- Topic: Guess whos back...Wacatac....
- Replies: 3
- Views: 5979
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Re: Guess whos back...Wacatac....
Hello and welcome to our forums, I apologize for the inconveniences you experienced. Please note that your customers do not have to send reports to Microsoft. You can send to Microsoft a whitelist request and wait for the setup to be whitelisted before sending it to your customers. This is also done...
- Fri Feb 02, 2024 1:52 pm
- Forum: Common Problems
- Topic: Sheduled task starts before files were copied
- Replies: 3
- Views: 8923
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Re: Sheduled task starts before files were copied
Hello, I'm not sure why this happens. I've tested your scenario, but I cannot reproduce the behavior with a sample project. You can check the actions sequence in the Table Editor page --> InstallExecuteSequence table. Can you please send us the .AIP (setup project) file and an installation log by em...
- Fri Feb 02, 2024 1:39 pm
- Forum: Building Installers
- Topic: Prequisite disable install condition check
- Replies: 3
- Views: 13310
- Jump to post
Re: Prequisite disable install condition check
Hello and welcome to our forums, To achieve this, you need to check the "Continue with main installation even if the prerequisite is not installed" option (Installation tab) for that prerequisite. The install conditions are evaluated by your setup twice: 1. once before the prerequisite is ...