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by Collins
Fri Jul 26, 2019 5:05 pm
Forum: Common Problems
Topic: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service
Replies: 27
Views: 42135
 
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Re: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service

Catalin, I'm not sure what that component has to do with the service being left on uninstall as they don't share the same component. The "ImageRight.Workflow.Processor.WindowsService.exe.config" component has the "Permanent" attribute set on it so I expect the message "Disal...
by Collins
Fri Jul 19, 2019 4:24 pm
Forum: Common Problems
Topic: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service
Replies: 27
Views: 42135
 
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Re: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service

Hi Catalin,

I attached both the service install & uninstall log. I'm not sure what the shared resource is as everything related to them is in their own individual component.
by Collins
Thu Jul 11, 2019 2:27 pm
Forum: Common Problems
Topic: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service
Replies: 27
Views: 42135
 
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Re: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service

Hi Catalin, Other than the framework requirement, there are supported OS launch conditions set for only Windows 8 and up. The exe was added twice since creating a service & control operation is tied to its component and since I have two senarios; one to start the service and one to not start the...
by Collins
Wed Jul 10, 2019 9:49 pm
Forum: Common Problems
Topic: Start Or Stop Service On Install Based On Property Doesn't Uninstall Service
Replies: 27
Views: 42135
 
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Start Or Stop Service On Install Based On Property Doesn't Uninstall Service

Hi, I'm having some issues when I install a service and either start it or not start it based on user selection through a property value. On Uninstall, it will not remove the service, even though the log shows that it did. This was working before, but now it doesn't seem to work with the latest vers...
by Collins
Thu Jun 06, 2019 5:38 pm
Forum: Building Installers
Topic: serverside serial
Replies: 13
Views: 11258
 
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Re: serverside serial

Hi, I already added this on our TODO list, so we will review and update all the PHP samples from our User Guide in the future. We will also try to update the content of the other articles that are outdated. Thank you for your feedback! And is it possible to add soe encryption method so the password...
by Collins
Wed Jun 05, 2019 6:04 pm
Forum: Building Installers
Topic: serverside serial
Replies: 13
Views: 11258
 
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Re: serverside serial

Eusebiu,

Could you also update the scripts for CollectInstallationData as well. I'm currently trying to configure this with the latest version of php. And is it possible to add soe encryption method so the passwords for $db_pass are not in clear text?
by Collins
Fri May 31, 2019 5:27 pm
Forum: Common Problems
Topic: Advertised Shortcut Option Not Saved Initially
Replies: 2
Views: 6067
 
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Advertised Shortcut Option Not Saved Initially

I found an issue when adding a shortcut. When you add a a shortcut and select the Advertised shortcut checkbox, and click OK, then open the shortcut properties again, the checkbox is not selected. You have to check it again and select OK before it save that option. To recreate: * Go to a folder and ...
by Collins
Wed Apr 24, 2019 10:36 pm
Forum: Building Installers
Topic: Automated Package Serial Validation
Replies: 1
Views: 2057
 
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Automated Package Serial Validation

How would I automate the creation of a serial number for the Package Serial Validation? I see the option to add or load serials, but I don't see how I can get the project to automatically create one during pre or at build time.
by Collins
Fri Apr 12, 2019 12:41 pm
Forum: Building Installers
Topic: Test Internet Connection
Replies: 22
Views: 17287
 
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Re: Test Internet Connection

Daniel wrote: Fri Apr 12, 2019 11:44 am Hello,

You should use a condition like this:

Code: Select all

AI_DETECTED_INTERNET_CONNECTION
for a successfully internet connection and

Code: Select all

NOT AI_DETECTED_INTERNET_CONNECTION
for a failure.

Let us know if this doesn't work.

All the best,
Daniel
Perfect, thank you.
by Collins
Thu Apr 11, 2019 1:33 pm
Forum: Building Installers
Topic: Test Internet Connection
Replies: 22
Views: 17287
 
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Re: Test Internet Connection

Hi, AI_DETECTED_INTERNET_CONNECTION is actually the name of the property that is set when an internet connection is available. So, if you want to set a condition based on the internet connection availability, you can delete the "AI_DETECTED_INTERNET_CONNECTION" condition from the "La...
by Collins
Wed Apr 10, 2019 9:04 pm
Forum: Building Installers
Topic: Test Internet Connection
Replies: 22
Views: 17287
 
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Re: Test Internet Connection

It seems that the LaunchCondtion name for this has changed. I only see "AI_DETECTED_INTERNET_CONNECTION" and not (AI_INTERNET_CONNECTION <> "AI_INET_CON_SUCCESS"). Would the steps be the same, by deleting "AI_DETECTED_INTERNET_CONNECTION" from LaunchCondition and using ...
by Collins
Wed Apr 03, 2019 10:01 pm
Forum: Building Installers
Topic: Licensing For Both Server-Side & Offline
Replies: 1
Views: 2079
 
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Licensing For Both Server-Side & Offline

Hello, We have some clients that' don't have internet access on their servers where they would install the product, but most do. I would like to use Server-side validation to store their information in the database, but need to be able to also support those that can't connect to the internet. Is the...
by Collins
Tue Mar 19, 2019 1:44 pm
Forum: Common Problems
Topic: Applying patch is changing service start type
Replies: 23
Views: 18323
 
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Re: Applying patch is changing service start type

Thank you Catalin. If not possible, I would like to request this as a feature.
by Collins
Mon Mar 18, 2019 2:39 pm
Forum: Common Problems
Topic: Applying patch is changing service start type
Replies: 23
Views: 18323
 
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Re: Applying patch is changing service start type

Any updates on this?

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