Advanced Installer Community

Hi Ed, During the uninstall, the package will remove only the resources it installed. Hence, since the "RegDte" registry value is created by your application, it will not be removed during the package uninstallation. The permissions should be kept as well. Isn't this happening for you? Bes...

Hi and welcome to our forums. First, you need to create a search for the previous registry value as exampled in the image below. Registry Search.png Secondly, you need to add a "Set installer property" custom action that sets the search property to a default value if it is empty ( NOT RESU...

Hi Ed, I'm glad you found a solution to your problem and shared it with us. If you want to preserve a registry value in Advanced Installer, you can go in the "Search" page, create a registry search that gets that value and use the search property as the value of that registry value in the ...

Hello and welcome to our forums. I'm afraid that I do not fully understand your scenario. Can you please give me more details? Do you try to download some files during the installation of your product? Can you please send me your project and a verbose log of the installation to support at advancedin...

Hi, I'm not sure why you encounter this. Are you sure the "Use custom frame..." option is not selected in the "Themes" page, "Settings" tab of your project? If so, please send me your project to support at advancedinstaller dot com so I can investigate it. Best regards,...

Hi Ian, You can achieve this by creating the desired folders in the "Files and Folders" page of your project (see the image below). You can also create " property-based folders " and set the desired path for them. Let me know if this helped, otherwise give me more details about y...

Hi Ian, Please check the " Paths of the folders in the "Files and Folders" Page " article where you can find all the information about the folders from the "Files and Folders" page. In order to add files to the "SysWOW64" folder, you need to place them in the ...

Hi Zsolt, I cannot say for sure why this error appears, but since it appears only on one machine it seems to be caused by some settings from that machine. The log file that you sent shows the error code 0x80070005 which means "Access denied" and it usually occurs because of lack of permiss...

Hello Vidar,

Indeed, our web site is hosted by Amazon. We have not had this reported in the past, but maybe allowing amazonaws.com address through the firewall would help.

Best regards,
Eusebiu

Hi,

I apologize for the delayed reply.

As far as I can tell, no other address should be called during the registration process of Advanced Installer. Are you sure that you do not have any proxy installed on your network which filter the network access to our web server.

Best regards,
Eusebiu

Hello,

This issue may have different causes. In order to check this, please send your project to support at advancedinstaller dot com so I can investigate it.

Best regards,
Eusebiu

Hi Akshay, As we've already mentioned above, this warning is displayed if the prerequisites are not successfully installed or if their install conditions are not correct. Are you sure the above causes do not apply to your package? Can you remove the command line from the "Full UI" field of...

You're welcome. I'm glad you got this working.

Best regards,
Eusebiu

Hello Simona and welcome to our forums.

I'm glad you solved the issue. If you encounter other problems, just let us know.

Best regards,
Eusebiu

Hi Shlomi, In order to achieve this, you can create a script that checks if that file exists and if so it adds it to the project and re-builds the project. You can use the " Add File " command line for this. You can see a BAT script example below: IF EXIST "D:\file.txt" ( "C...

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