Hello Ed, You are alwyas welcome! In addition to what I've mentioned above, you can maybe try to perform an upgrade but do not remove the already existing files. Please have a look on our "How do I prevent a file or registry entry from being uninstalled or repaired?" article which I think ...
Hello, This sounds like a strange behavior, indeed. I have tested this just now and everything worked as expected on my side. The file was correctly copied in the specified location. In order for me to further investigate this, could you please forward me a copy of your .AIP file and the verbose log...
Hello and welcome to Advanced Installer forums, Yes, that should be possible. Have you tried using our "Registry" page? For instance, you can recreate the registry hierarchy in the "Registry"page: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\UninstallString and have the package create...
Hello Steve, The dependency installs but the install doesn't pick up that the driver has been installed until after out install has run rather than during it which we need. Have you added the prerequisite as a pre-install prerequisite and it did not work? If so, did you change the "ODBC Driver&...
Hello and welcome to Advanced Installer forums, That is exactly what needs to be done in this case. In your Advanced Installer project (.AIP file) --> "Product Details" page --> "Product IDs" tab --> make sure that the UpgradeCode is the same as the product that is already instal...
Hello and welcome to Advanced Installer forums, Unfortunately, that is not possible due to a Windows Installer limitation - this being that two installations can not happen at the same time. The "Another installation is already in progress" message will be spawned. Therefore, our executabl...
Hello Dov, I have tested this just now and everything worked as expected for me. The file was added during the install and then removed during uninstall. The test project was built using Advanced installer 16.8.1. In order for me to further investigate this, could you please forward me a copy of you...
Hello Ed, First of all, please accept my apologies for the delayed reply. In what regards your questions, let's start this with some explanations: First of all, we must know that there are two types of an update: 1. a major upgrade 2. a patch What is a major upgrade? A major upgrade is essentially t...
Hello Mike, The log file you have sent me seems to be from another installation. In the log file, I could see once again that the ProductCode was the same as the OLDPRODUCT (meaning that the newer versions has the same ProductCode as the old version). The two MSIs you have sent me seem to respect th...
Hello Jenelle, You are right. I have done some research in what regards this and I could indeed notice that now you are required to have a configuration file in order to install Access Runtime 2010. As you could have seen, the "Access Runtime 2010" is a self-extracting executable, which me...
Hello, Unfortunately, I can not say for sure why this happens. In order for me to further investigate this, could you please post a screenshot of the "Digital Signature" page? Also, could you please let me know what version of Advanced Installer your are using? Additionally, do you encount...
Hello Srujan, One thing to be kept in mind when it comes to .EXE files is the fact that they have dual UI's, the bootstrapper (.EXE) UI and the UI of the .MSI file. Therefore, in order to fully launch a .EXE file silently, a command line sample is as follows: setup.exe /exenoui /qn In what regards t...