Kfran
Posts: 9
Joined: Tue Dec 11, 2012 11:04 pm

Prerequisite installs do NOT run.

Sat Jul 31, 2021 4:10 pm

I'm using Advanced Installer 18.5 Enterprise
This was all working before and now when I try to install on a clean machine, NONE of the prerequisite files will run.
They show in the dialog that they are needed. This is good.
They download fine. This is good.
They do NOT run. Immediately I get a message "mandatory prerequisite was not correctly installed"
If I run the files outside of my installer they install fine. But the installer will NOT run them. Please help!

Here is the verbose log file:

=== Verbose logging started: 7/31/2021 11:08:33 Build type: SHIP UNICODE 5.00.10011.00 Calling process: \\vmware-host\Shared Folders\Shared Folder\Setup_AW_Design-21-7-28-4b.exe ===
MSI (c) (B0:60) [11:08:33:516]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi' against software restriction policy
MSI (c) (B0:60) [11:08:33:516]: SOFTWARE RESTRICTION POLICY: C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi has a digital signature
MSI (c) (B0:60) [11:08:33:531]: SOFTWARE RESTRICTION POLICY: C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (B0:60) [11:08:33:531]: Cloaking enabled.
MSI (c) (B0:60) [11:08:33:531]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (B0:60) [11:08:33:531]: End dialog not enabled
MSI (c) (B0:60) [11:08:33:531]: Original package ==> C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi
MSI (c) (B0:60) [11:08:33:531]: Package we're running from ==> C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi
MSI (c) (B0:60) [11:08:33:531]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (B0:60) [11:08:33:531]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (B0:60) [11:08:33:531]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A90A7222-71E5-4C09-A228-4F270C72003D}'.
MSI (c) (B0:60) [11:08:33:531]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (B0:60) [11:08:33:548]: MSCOREE not loaded loading copy from system32
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'TransformsSecure' is 0
MSI (c) (B0:60) [11:08:33:548]: User policy value 'TransformsAtSource' is 0
MSI (c) (B0:60) [11:08:33:548]: Note: 1: 2205 2: 3: MsiFileHash
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'DisablePatch' is 0
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (B0:60) [11:08:33:548]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A90A7222-71E5-4C09-A228-4F270C72003D}'.
MSI (c) (B0:60) [11:08:33:548]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (B0:60) [11:08:33:548]: Transforms are not secure.
MSI (c) (B0:60) [11:08:33:548]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\ProgramData\2Configure_Design-21.7.28.4-InstallVerbose.log'.
MSI (c) (B0:60) [11:08:33:548]: No Command Line.
MSI (c) (B0:60) [11:08:33:548]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{E73730AA-61F0-4E2E-BAFF-32F18B359A45}'.
MSI (c) (B0:60) [11:08:33:548]: Product Code passed to Engine.Initialize: '(none)'
MSI (c) (B0:60) [11:08:33:548]: Product Code from property table before transforms: '{A90A7222-71E5-4C09-A228-4F270C72003D}'
MSI (c) (B0:60) [11:08:33:548]: Product Code from property table after transforms: '{A90A7222-71E5-4C09-A228-4F270C72003D}'
MSI (c) (B0:60) [11:08:33:548]: Product not registered: beginning first-time install
MSI (c) (B0:60) [11:08:33:548]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (B0:60) [11:08:33:548]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (B0:60) [11:08:33:548]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (B0:60) [11:08:33:548]: Adding new sources is allowed.
MSI (c) (B0:60) [11:08:33:548]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:548]: Package name extracted from package path: 'AdvanceWare Design Install.msi'
MSI (c) (B0:60) [11:08:33:548]: Package to be registered: 'AdvanceWare Design Install.msi'
MSI (c) (B0:60) [11:08:33:548]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'DisableMsi' is 0
MSI (c) (B0:60) [11:08:33:548]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (B0:60) [11:08:33:548]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (B0:60) [11:08:33:548]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (B0:60) [11:08:33:548]: Running product '{A90A7222-71E5-4C09-A228-4F270C72003D}' with elevated privileges: Product is assigned.
MSI (c) (B0:60) [11:08:33:548]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:548]: TRANSFORMS property is now:
MSI (c) (B0:60) [11:08:33:548]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\Favorites
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\Documents
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Local
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\Pictures
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\Users\Kerry\Desktop
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (B0:60) [11:08:33:548]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (B0:60) [11:08:33:548]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (B0:60) [11:08:33:563]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (B0:60) [11:08:33:563]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:563]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Kerry'.
MSI (c) (B0:60) [11:08:33:563]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\AdvanceWare Design Install.msi'.
MSI (c) (B0:60) [11:08:33:563]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (B0:60) [11:08:33:563]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\Kerry\AppData\Roaming\AdvanceWare\2Configure Design by AdvanceWare\install\C72003D\'.
MSI (c) (B0:10) [11:08:33:563]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 7/31/2021 11:08:33 ===
MSI (c) (B0:60) [11:08:33:563]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (c) (B0:60) [11:08:33:563]: Machine policy value 'DisableRollback' is 0
MSI (c) (B0:60) [11:08:33:563]: User policy value 'DisableRollback' is 0
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (B0:60) [11:08:33:563]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '1000'. Its new value: '601'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '1000'. Its new value: '601'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '601'. Its new value: '600'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '601'. Its new value: '600'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '600'. Its new value: '502'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '600'. Its new value: '502'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '502'. Its new value: '501'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '502'. Its new value: '501'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '501'. Its new value: '500'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '501'. Its new value: '500'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '500'. Its new value: '400'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '500'. Its new value: '400'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '0'. Its new value: '14'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '14'. Its new value: '13'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '13'. Its new value: '12'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '12'. Its new value: '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '11'. Its new value: '10'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '10'. Its new value: '9'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '9'. Its new value: '8'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '8'. Its new value: '7'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '7'. Its new value: '6'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '6'. Its new value: '5'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '5'. Its new value: '4'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '4'. Its new value: '3'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '3'. Its new value: '2'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '2'. Its new value: '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying ServicePackLevel property. Its current value is '1'. Its new value: '0'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT property. Its current value is '400'. Its new value: '1000'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Modifying VersionNT64 property. Its current value is '400'. Its new value: '1000'.
MSI (c) (B0:60) [11:08:33:563]: MsiOpenPackageEx is returning 0
MSI (c) (B0:60) [11:08:33:563]: MsiOpenPackage is returning 0
MSI (c) (B0:60) [11:08:33:563]: Note: 1: 2205 2: 3: MultipleInstancesProps
MSI (c) (B0:60) [11:08:33:563]: Note: 1: 2228 2: 3: MultipleInstancesProps 4: SELECT `PropertyValue` FROM `MultipleInstancesProps`
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5552'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding PRIMARYFOLDER property. Its value is 'APPDIR'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_MISSING_PREREQS property. Its value is 'CAD Engine|ADST Catalog|Visual C++ 2010 SP1 x86 (MFC Security Update)|Visual C++ 2010 SP1 x64 (MFC Security Update)|Database Engine x64'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_FOUND_PREREQS property. Its value is '.NET Framework 4.6.2|Visual C++ Redistributable for Visual Studio 2017 x86|Visual C++ Redistributable for Visual Studio 2017 x64'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_BOOTSTRAPPER property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_DETECTED_SCREEN_RESOLUTION_X property. Its value is '1920'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_DETECTED_SCREEN_RESOLUTION_Y property. Its value is '1080'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_DETECTED_PHYSICAL_MEMORY property. Its value is '8192'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_DETECTED_ADMIN_USER property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_DETECTED_INTERNET_CONNECTION property. Its value is '1'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_SETUPEXEPATH property. Its value is '\\vmware-host\Shared Folders\Shared Folder\Setup_AW_Design-21-7-28-4b.exe'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is '\\vmware-host\Shared Folders\Shared Folder\'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding EXE_CMD_LINE property. Its value is '/exenoupdates /forcecleanup /wintime 1627743111 '.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AI_IE_Ver property. Its value is '11'.
MSI (c) (B0:60) [11:08:33:563]: PROPERTY CHANGE: Adding AIEXTERNALUI property. Its value is '5'.
MSI (c) (B0:60) [11:08:33:563]: Doing action: AI_DpiContentScale
Action start 11:08:33: AI_DpiContentScale.
MSI (c) (B0:54) [11:08:33:595]: Invoking remote custom action. DLL: C:\Users\Kerry\AppData\Local\Temp\MSI4BAB.tmp, Entrypoint: DpiContentScale
MSI (c) (B0:D4) [11:08:33:595]: Cloaking enabled.
MSI (c) (B0:D4) [11:08:33:595]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (B0:D4) [11:08:33:595]: Connected to service for CA interface.
MSI (c) (B0!C4) [11:08:33:625]: PROPERTY CHANGE: Adding AI_SYSTEM_DPI property. Its value is '96'.
MSI (c) (B0!C4) [11:08:33:625]: PROPERTY CHANGE: Adding AI_SYSTEM_DPI_SCALE property. Its value is '100'.
Action ended 11:08:33: AI_DpiContentScale. Return value 1.
MSI (c) (B0:60) [11:09:48:176]: Doing action: FatalError
Action start 11:09:48: FatalError.
Action ended 11:09:49: FatalError. Return value 1.
MSI (c) (B0:60) [11:09:49:146]: PROPERTY CHANGE: Deleting AI_BOOTSTRAPPER property. Its current value is '1'.
MSI (c) (B0:60) [11:09:49:146]: Doing action: AI_SHOW_LOG
Action start 11:09:49: AI_SHOW_LOG.
MSI (c) (B0:5C) [11:09:49:162]: Invoking remote custom action. DLL: C:\Users\Kerry\AppData\Local\Temp\MSI72F6.tmp, Entrypoint: LaunchLogFile
Action ended 11:09:49: AI_SHOW_LOG. Return value 1.
MSI (c) (B0:60) [11:09:49:208]: Doing action: FatalError
Action start 11:09:49: FatalError.
Action ended 11:09:49: FatalError. Return value 2.
MSI (c) (B0:30) [11:09:49:239]: Destroying RemoteAPI object.
MSI (c) (B0:D4) [11:09:49:239]: Custom Action Manager thread ending.
=== Verbose logging stopped: 7/31/2021 11:09:49 ===

Liviu
Posts: 108
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Prerequisite installs do NOT run.

Mon Aug 02, 2021 10:35 am

Hi,

I investigated it and tried to reproduce the behavior, but I was not able to replicate it.

Can you please send us the .AIP (setup project) file by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu
_______________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Liviu
Posts: 108
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Prerequisite installs do NOT run.

Tue Aug 03, 2021 11:20 am

Hi,

Thank you for your sent setup project. Using its settings I was able to replicate the behavior you have described. This seems to be an Advanced Installer issue.

I have forwarded this to our development team and hopefully this will be fixed in a future version of Advanced Installer. As soon as the fix will be released we will notify you on this forum thread.

I apologize for the inconvenience.

As a workaround, I was able to manually fix your project.

The problem was with the “Visual C++ 2010 SP1 x64 (MFC Security Update)” and “Visual C++ 2010 SP1 x86 (MFC Security Update)” predefined prerequisites. The integrity check values for them are outdated and for the moment we need to fix them manually.

Select the “Visual C++ 2010 SP1 x64 (MFC Security Update)” prerequisite → “Setup Files” tab. Under “Integrity check” section, the new values should be:

  • Exact file size: 10277328
  • MD5 signature: 02a945866cd1b13e2375c024f0e18301
MFC new values.jpg
MFC new values.jpg (61.87 KiB) Viewed 3385 times

Select the “Visual C++ 2010 SP1 x86 (MFC Security Update)” prerequisite → “Setup Files” tab. Under “Integrity check” section, the new values should be:

  • Exact file size: 8993744
  • MD5 signature: f45ade105f9c4fe754976c820230a9e5
MFC new values x86.jpg
MFC new values x86.jpg (62.46 KiB) Viewed 3385 times

Let me know if that helped.

Best regards,
Liviu
_______________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Kfran
Posts: 9
Joined: Tue Dec 11, 2012 11:04 pm

Re: Prerequisite installs do NOT run.

Tue Aug 03, 2021 4:42 pm

THANK YOU!!!
That worked!

Liviu
Posts: 108
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Prerequisite installs do NOT run.

Wed Aug 04, 2021 7:37 am

You are always welcome!

I am glad to hear this works now.

Best regards,
Liviu
_______________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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