Kratzer
Posts: 66
Joined: Wed Apr 10, 2013 5:36 pm

AI 18.4 Crashes when using old caches

Tue Jul 13, 2021 1:56 pm

Hi guys,

after switching to new 18.4 installer version all projects are crashing in ide (and jobs from jenkins) when building (not rebuilding) projects created with earlier version. Rebuilding project is successful.

After removing all cache directories existing from old builds with older versions of AI (17.8 / 18.11) everything is working properly.

Best regards,
Bernd
Attachments
ai_crash.png
ai_crash.png (16.28 KiB) Viewed 8664 times

Catalin
Posts: 4413
Joined: Wed Jun 13, 2018 7:49 am

Re: AI 18.4 Crashes when using old caches

Thu Jul 15, 2021 2:40 pm

Hello Bernd,

This is quite strange, indeed.

I have tried testing this on our end, but I can not replicate the described behavior.

If possible, could you please give me a test-case which I can follow in order to reproduce this on my end so I can further investigate the behavior?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Kratzer
Posts: 66
Joined: Wed Apr 10, 2013 5:36 pm

Re: AI 18.4 Crashes when using old caches

Thu Jul 15, 2021 4:09 pm

Hi Catalin,

I created simple msm project with AI 18.1.1.

To reproduce the problem:

- Download attached file
- Unzip it
- Load project with AI 18.1.1 --> build and rebuild are working properly.
- Load project with AI 18.4 --> build (not rebuild) results in error --> AI runs into a problem with exaclty the one I described.
- Removing that cache folder resolves the problem.

Hopefully it helps.

Bets regards and thank you,
Bernd
Attachments
test.zip
(70.69 KiB) Downloaded 213 times

Catalin
Posts: 4413
Joined: Wed Jun 13, 2018 7:49 am

Re: AI 18.4 Crashes when using old caches

Fri Jul 16, 2021 4:56 pm

Hello Bernd,

Thank you for the provided files.

It looks like this issue has already been reported by our QA team a while ago - I just found it in our bug tracking tool.

I will update this thread when a fix will be available.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Kratzer
Posts: 66
Joined: Wed Apr 10, 2013 5:36 pm

Re: AI 18.4 Crashes when using old caches

Tue Sep 21, 2021 10:04 am

Hi Catalin,

thank you, additional comment, problem is existing in latest version too.

Best regards,
Bernd

Catalin
Posts: 4413
Joined: Wed Jun 13, 2018 7:49 am

Re: AI 18.4 Crashes when using old caches

Tue Sep 21, 2021 10:14 am

Hello Bernd,

Unfortunately, the issue has not yet being fixed.

I will update this thread when it will.

The only solution for the moment would be removing the cached folder as you have described above.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”