sjblack@gmail.com
Posts: 27
Joined: Mon May 23, 2011 11:50 am

18.9.1 Upgrade - Installation failure

Tue Dec 07, 2021 12:13 pm

Whether the issue is specific to this version or not is hard to tell, but it must be a very recent update.

I have an installer package that has started to fail without any actual changes (only an upgrade). The installation stage seems to complete successfully then it jumps straight into a rollback the final error code is 1603 but there are no other errors in the log.

I have the installer on several machines and different OS's all the same.

sjblack@gmail.com
Posts: 27
Joined: Mon May 23, 2011 11:50 am

Re: 18.9.1 Upgrade - Installation failure

Tue Dec 07, 2021 4:20 pm

I can confirm this is only occurring in 18.9+. I rolled back one of our build hosts and 18.8.1 works fine. I have emailed a log file for the failed install.

Liviu
Posts: 243
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: 18.9.1 Upgrade - Installation failure

Tue Dec 07, 2021 4:35 pm

Hello Stephen,

I have replied to you over the email.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

sjblack@gmail.com
Posts: 27
Joined: Mon May 23, 2011 11:50 am

Re: 18.9.1 Upgrade - Installation failure

Tue Dec 07, 2021 9:28 pm

Thank you, I replied with some extra information.

Liviu
Posts: 243
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: 18.9.1 Upgrade - Installation failure

Wed Dec 08, 2021 9:50 am

Hi,

Thank you for your follow-up.

Let's continue this over the email.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”