goa@aviarlabs.com
Posts: 2
Joined: Wed Jul 06, 2022 2:29 pm

Very slow uninstall

Wed Jul 06, 2022 2:44 pm

Hello. I have an app built in Unity and using Advanced Installer v. 19.5. The install process is quick and easy, but the uninstall takes a VERY LONG time. Most users report 30+ minutes. On my low end testing windows machine it takes 103 minutes on average.

Reviewing other posts regarding slow uninstall times did not reveal any hints based on my current parameters.

I am unable to attach the .aip file to this post.

goa@aviarlabs.com
Posts: 2
Joined: Wed Jul 06, 2022 2:29 pm

Re: Very slow uninstall

Wed Jul 06, 2022 2:48 pm

I have emailed the AIP file to support at advancedinstaller dot com.

Liviu
Posts: 1035
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Very slow uninstall

Thu Jul 07, 2022 7:16 am

Hi Goa,

I've replied to you over the email.

For others facing a similar scenario, this may happen if you have added an INI file in the Windows Installer format. When doing so, Windows Installer will handle and process separately and individually each INI key entry and each INI value from your INI file content.

Please note that the "Windows Installer format" is only used if you want to update the INI file at install time with the user's input.

Hope this helps!

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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