Error during service uninstall during Un-installation of Installer

[prasanth.tech]

Hi,

I got an issue related to the removal of one application service during Un-installation of Installer. But if I manually stop the service before doing Uninstallation, the issue does not occur(service is correctly uninstalled). I have already given the service control operation parameters "Stop" and 'delete' for 'On Uninstall' using AdvancedInstaller IDE. I am using the latest version 13.1.

Please let us know how to fix this issue.

Thanks,
Prasanth

[Dan]

Hello Prasanth,

I'm not sure why you encountered the this behavior.
In order to have a better view about this, can you please send us the .AIP (project file) and a verbose log of the uninstall process to support at advancedinstaller dot com so we can investigate it? If it contains confidential information you can send us a small test project which reproduce this behavior.

By the way, can you please try to use the Detect service and Stop service approach to stop the service?

Please takea look on the How do I detect or stop a process? article with related information for hints and guidance. Also, you can take a look on our Checking for the running process and terminating the same forum thread which debates a similar subject.

Let me know if you have other questions.

Best regards,
Dan