Advanced Updater crash with Windows 7 x64

[rconn]

Using AI 7.3.1 (Enterprise), I'm seeing an updater crash after checking for updates. The updater checks the server, displays the "Your software is up to date" message box, and then crashes with a (Windows) "Advanced Updater has stopped working" popup.

I do not see the crash with Server 2008 x64, only with Windows 7 x64. (The app in question is also x64.)

Rex Conn
JP Software

[GabrielBarbu]

Hello,

Please send the updater.ini file that is right next to updater.exe to support at advancedinstaller dot com so we can investigate the issue.

Regards,
Gabriel

[tuannp]

I also got a crash Updater, that occurred if i try to cancel during download a Installer file of new version and happens on almost version of Advanced installer (14.2, 14.1, 14.0, 13.8...)

[Daniel]

Hello and welcome to our forums,

Indeed, this is an Updater issue and we are aware of it. We will try to add a fix in a future version of Advanced Installer and as soon as the fix is available we will update this thread.

All the best,
Daniel

[Dan]

Hello,

This was fixed in version 14.4 of Advanced Installer released on October 26st, 2017.

Best regards,
Dan