ChrisGue
Posts: 93
Joined: Tue Feb 03, 2009 7:26 pm

DEBUG: Error 2753: The File '...' s not marked for in

Thu Jan 28, 2010 6:25 pm

Hi,

I have a problem with updating an existing installation.
I use AI 7.1.3 corporate to create an install-exe

When I run that installation on a clean Windows XP, it works fine.
When upgrading from an old version it works fine as well.
But when the old version is uninstalled manually via the control panel, the the installation of the new version stop with this error:
DEBUG: Error 2753: The File 'PureSyncTray.exe' is not marked for installation.
although the file should be installed. (I have only a MainFeature). Why this error?

The problem might be related to the fact that the old version is not removed properly (when uninstalling manually), as it remains in the control panel.
But then installing the new version should work anyway.

What can the problem be?


I investigated further:
When I remove the custom action referring to PureSyncTray.exe, the the installation end with no error. But nothing has been installed at all. How can that be?
Even if there are some fragments of the old installation in the registry the new installation should work.

Thanks,
Chris

GabrielBarbu
Posts: 2146
Joined: Thu Jul 09, 2009 11:24 am
Contact:  Website

Re: DEBUG: Error 2753: The File '...' s not marked for in

Fri Jan 29, 2010 12:44 pm

Hello Chris,

Try using an "EXE with Working Dir" custom action or a "Launch File or Open URL" custom action for the "PureSyncTray.exe" custom action and see if that fixes the issue.
If you still Please send your .aip project file to support at advancedinstaller dot com so we can investigate the cause of this behavior.

Regards,
Gabriel
Gabriel Barbu
Advanced Installer Team
http://www.advancedinstaller.com/

Return to “Common Problems”