Hi,
I have a problem with updating an existing installation.
I use AI 7.1.3 corporate to create an install-exe
When I run that installation on a clean Windows XP, it works fine.
When upgrading from an old version it works fine as well.
But when the old version is uninstalled manually via the control panel, the the installation of the new version stop with this error:
DEBUG: Error 2753: The File 'PureSyncTray.exe' is not marked for installation.
although the file should be installed. (I have only a MainFeature). Why this error?
The problem might be related to the fact that the old version is not removed properly (when uninstalling manually), as it remains in the control panel.
But then installing the new version should work anyway.
What can the problem be?
I investigated further:
When I remove the custom action referring to PureSyncTray.exe, the the installation end with no error. But nothing has been installed at all. How can that be?
Even if there are some fragments of the old installation in the registry the new installation should work.
Thanks,
Chris