Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Duplicate Control Panel entries

You're welcome Jis.

Thank you for your follow up on this.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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george_ccs
Posts: 1
Joined: Wed Jul 22, 2020 5:10 pm

Re: Duplicate Control Panel entries

Hi,
I am experiencing the exact same issue of similar upgrade codes for two separate installations that create separate entries under "Apps and Features" in Windows 10. I do not have the "Qverride Windows Installer programs list entry enabled".
I'm using AI16.7 and the Product key is changed each time a release is triggered from our DEVOPS CD release step.

We only seem to be experiencing this issue when the release is done using a build on a non production branch and installing that on along side the already installed production version.

I couldn't find any corrupt registry values for our product as hinted in the previous reply. Please help.
Catalin
Posts: 6584
Joined: Wed Jun 13, 2018 7:49 am

Re: Duplicate Control Panel entries

Hello George and welcome to our forums,

Could you please make sure that the "Product Code" is different between your projects?

To do so, please open your projects --> "Product Details" page --> "Product IDs" tab.

Hope this helps.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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