PaulCross
Posts: 4
Joined: Tue Dec 13, 2011 5:48 pm

Pre-requisite does not install correctly

Wed Apr 18, 2012 1:35 pm

Hi,

I'm experiencing an issue with AI 9.0.1.

I've selected .NET 4 as a pre-req and built the installer. When testing on an x64 machine the pre-req is installed correctly while on an x86 machine it fails. I've tried XP SP3 and Win7 x86 Home premium...

Regards,
Paul

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Pre-requisite does not install correctly

Wed Apr 18, 2012 2:30 pm

Hi Paul,

I tested the scenario you explained with a new project and I cannot reproduce the behavior you encountered. Please try to run your package on clean machines. Please keep in mind that the target machine must have at least an XP with SP3 operating system.
If your behavior still persists can you please send us the .AIP (project) file and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

Regards,
Daniel
Daniel Radu - Advanced Installer Team
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PaulCross
Posts: 4
Joined: Tue Dec 13, 2011 5:48 pm

Re: Pre-requisite does not install correctly

Wed Apr 18, 2012 3:49 pm

OK.

.aip and .log files on their way...

Paul

PaulCross
Posts: 4
Joined: Tue Dec 13, 2011 5:48 pm

Re: Pre-requisite does not install correctly

Thu Apr 19, 2012 7:37 am

Any Luck with a diagnosis?

Daniel
Posts: 8237
Joined: Mon Apr 02, 2012 1:11 pm
Contact:  Website

Re: Pre-requisite does not install correctly

Thu Apr 19, 2012 10:09 am

Hi Paul,

I have observed in your project that the "Check predefined launch conditions before searching for prerequisites" option from "Prerequisites" -> "Global Prerequisites Option" group is enabled. If this option is enabled, the predefined launch conditions that are specified in "Launch Conditions" -> "Software" tab will be checked by the EXE setup before the prerequisites are launched. If at least one launch condition is not met, the installation is stopped.
Please uncheck this option, build your project and try again.

Regards,
Daniel
Daniel Radu - Advanced Installer Team
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