Hi,
I'm experiencing an issue with AI 9.0.1.
I've selected .NET 4 as a pre-req and built the installer. When testing on an x64 machine the pre-req is installed correctly while on an x86 machine it fails. I've tried XP SP3 and Win7 x86 Home premium...
Regards,
Paul
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Re: Pre-requisite does not install correctly
Hi Paul,
I tested the scenario you explained with a new project and I cannot reproduce the behavior you encountered. Please try to run your package on clean machines. Please keep in mind that the target machine must have at least an XP with SP3 operating system.
If your behavior still persists can you please send us the .AIP (project) file and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?
Regards,
Daniel
I tested the scenario you explained with a new project and I cannot reproduce the behavior you encountered. Please try to run your package on clean machines. Please keep in mind that the target machine must have at least an XP with SP3 operating system.
If your behavior still persists can you please send us the .AIP (project) file and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?
Regards,
Daniel
Re: Pre-requisite does not install correctly
OK.
.aip and .log files on their way...
Paul
.aip and .log files on their way...
Paul
Re: Pre-requisite does not install correctly
Any Luck with a diagnosis?
Re: Pre-requisite does not install correctly
Hi Paul,
I have observed in your project that the "Check predefined launch conditions before searching for prerequisites" option from "Prerequisites" -> "Global Prerequisites Option" group is enabled. If this option is enabled, the predefined launch conditions that are specified in "Launch Conditions" -> "Software" tab will be checked by the EXE setup before the prerequisites are launched. If at least one launch condition is not met, the installation is stopped.
Please uncheck this option, build your project and try again.
Regards,
Daniel
I have observed in your project that the "Check predefined launch conditions before searching for prerequisites" option from "Prerequisites" -> "Global Prerequisites Option" group is enabled. If this option is enabled, the predefined launch conditions that are specified in "Launch Conditions" -> "Software" tab will be checked by the EXE setup before the prerequisites are launched. If at least one launch condition is not met, the installation is stopped.
Please uncheck this option, build your project and try again.
Regards,
Daniel