autoform
Posts: 17
Joined: Fri May 11, 2012 10:41 am

Error: The specified path '' is unavailable

Hi,

We want to add a Warning Dialog before Welcome Dialog but getting an error as "The specified path '' is unavailable".

When we move Warning Dialog after Welcome Dialog, it works fine.

Can you help in identifying the issue?

We would like to place Warning Dialog before Welcome Dialog in dialog sequence.

regards,
Mahua
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello Mahua,

I'm not sure why you are encountering this behavior. Can you please send us the .AIP (project file) to support at advancedinstaller dot com so we can investigate?

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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ScottPearce
Posts: 5
Joined: Tue Jul 16, 2013 5:49 am

Re: Error: The specified path '' is unavailable

Any updates on this?

We get the same problem with 10.3 build 51779 Trial.

Sometimes the message comes up straight away when the Welcome screen appears.

Sometimes it comes up after Welcome screen->Licence terms and conditions->Back is pressed.
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello and welcome to Advanced Installer forums,

Thank you for your interest in Advanced Installer.

Can you please send us the the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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ScottPearce
Posts: 5
Joined: Tue Jul 16, 2013 5:49 am

Re: Error: The specified path '' is unavailable

I've just sent an email as instructed. FYI subject is "Issue: "The specified path '' is unavailable""
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello Scott,

Indeed, this behavior is caused by an Advanced Installer bug. A fix will be included in our next version (10.4) of Advanced Installer, thank you for helping us to isolate this issue.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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jerryz
Posts: 13
Joined: Fri Mar 08, 2013 11:51 am

Re: Error: The specified path '' is unavailable

Do you have any simple workaround for this problem? We have project created with 10.3 and we can't load it with 10.2. Thanks for help.
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello,

We apologize for this inconvenient. Unfortunately we don't have any workaround for this issue. What you can try is to change the theme of your installation package, from "Themes" page.

Also, a fix for this issue will be available in our next version of Advanced Installer which should be released in the first half of this month. We'll notify you when it will be available. Thank you for your patience and understanding.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello,

This was fixed in version 10.5 of Advanced Installer released on September 02, 2013.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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jpro
Posts: 5
Joined: Fri Oct 25, 2013 2:20 pm

Re: Error: The specified path '' is unavailable

I am testing your product in version 10.6 trial and I am having the same issue.
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello and welcome to Advanced Installer forums,

Thank you for your interest in Advanced Installer.

I'm not sure why this happens. Can you give us a detailed step by step test case scenario which replicates this behavior, or can you try to isolate the behavior in a sample which always replicates it and attach the sample so we can test and investigate? Also, can you please mention what is your target machine software configuration (OS version, Windows Installer version, etc).

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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jpro
Posts: 5
Joined: Fri Oct 25, 2013 2:20 pm

Re: Error: The specified path '' is unavailable

Thanks for you answer.

I am working on Windows 7 64 pro.

The steps to reproduice are :
1) create enterprise project
2) Go to Dialogs => MSI Package => First Time Install => InstallDlg
3) copy and paste the "Path Edit" field and "Browse..." button (in order to have two pathes)
4) Modify the second "Path Edit" Property name like APPDIR2
5) Modify the second "Browse..." button Published Events [_BrowseProperty] to match with APPDIR2
6) Run to reproduce the problem

Thanks
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

Hello,

Please keep in mind this is our default behavior when the second path edit associated property is not initialised to a valid path. In order to achieve what you want you can add a "Set installer property" custom action with sequence, scheduled before "Wizard Dialogs Stage -> Seraches" actions group, like this:
  • Property: APPDIR2
    Value: [WindowsVolume]
Then, the above custom action should be dragged, while keeping [SHIFT] key pressed, before "Install Execution Stage -> Searches" actions group.

Also, you can take a look on our "Browse For Folder" article which expose how can be implemented a functionality like the abobe one.

If you have any questions let us know.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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jpro
Posts: 5
Joined: Fri Oct 25, 2013 2:20 pm

Re: Error: The specified path '' is unavailable

Thanks for your answer.
It was exactly what I needed. :D
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Error: The specified path '' is unavailable

You're welcome.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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