AlexN
Posts: 67
Joined: Mon Aug 20, 2012 2:05 pm

Why it is not possible to deinstall previous installation?

Why it is not possible to deinstall previous installation sometimes?
I change a new setup project every time but something uninstall works and something I become the message box
"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove existing version of this product, use add/remove Programs on the Control Panel".

Why I can't simply uninstall previous project with installeer? Our users don't know what the Control Panel is.
mihai.petcu
Posts: 3860
Joined: Thu Aug 05, 2010 8:01 am

Re: Why it is not possible to deinstall previous installatio

Why I can't simply uninstall previous project with installeer? Our users don't know what the Control Panel is.
This issue is already debated here:
http://www.advancedinstaller.com/forums ... 542#p54395

All the best,
Mihai
Mihai Petcu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
AlexN
Posts: 67
Joined: Mon Aug 20, 2012 2:05 pm

Re: Why it is not possible to deinstall previous installatio

It was only a sample. We have at least a new one.
You can try delete installed files after installation manually then unstall doesn't work too.
For us it was a lot of situation by the testing when we can't do anything with installer.
mihai.petcu
Posts: 3860
Joined: Thu Aug 05, 2010 8:01 am

Re: Why it is not possible to deinstall previous installatio

Hello Alex,
You can try delete installed files after installation manually then unstall doesn't work too.
These are two different unrelated topics, please don't mix them up.

One is debated here and the other in the link from my previous post.

All the best,
Mihai
Mihai Petcu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”