Have had thousands of good installs with Advanced Installer so I think this is a problem on a particular PC.
Error box says this & bails from install.
"There is a problem with this installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
I used to have a custom action, but I have removed that many months ago.
As requested I have attached the AIP & Log of the install. (The log had to be zipped to fit).
I think these are the lines that matter, but I'm not sure and either way I do not know how to fix this.
MSI (s) (E8:DC) [14:46:19:702]: Destroying RemoteAPI object.
MSI (s) (E8:38) [14:46:19:702]: Custom Action Manager thread ending.
MSI (c) (E4:CC) [14:46:19:702]: Back from server. Return value: 1603
MSI (c) (E4:CC) [14:46:19:702]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E4:CC) [14:46:19:702]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 14:46:19: ExecuteAction. Return value 3.
MSI (c) (E4:CC) [14:46:19:702]: Doing action: FatalError
Action 14:46:19: FatalError.
Action start 14:46:19: FatalError.
Info 2826. Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels.
Action 14:46:19: FatalError. Dialog created
MSI (c) (E4:2C) [14:46:25:349]: Doing action: AI_SHOW_LOG
Action 14:46:25: AI_SHOW_LOG.
Action start 14:46:25: AI_SHOW_LOG.
MSI (c) (E4:90) [14:46:25:349]: Invoking remote custom action. DLL: C:\Users\ccenter\AppData\Local\Temp\MSICD19.tmp, Entrypoint: LaunchLogFile
Action ended 14:46:25: AI_SHOW_LOG. Return value 1.
Action ended 14:46:25: FatalError. Return value 2.
Action ended 14:46:25: INSTALL. Return value 3.
MSI (c) (E4:CC) [14:46:25:521]: Destroying RemoteAPI object.
MSI (c) (E4:34) [14:46:25:521]: Custom Action Manager thread ending.
Property(C): CLIENTPROCESSID = 2276
Thank you for any assistance.
- (206.96 KiB) Downloaded 153 times
- CPS Install Log.zip
- (174.07 KiB) Downloaded 93 times