aldenlong
Posts: 23
Joined: Mon Oct 01, 2012 8:58 pm

Install failure on only one of three identical computers

A recent build of our software is failing to install on one of three computers, allf which are identical, as far as we know. All three computers have the same Win7X86 operating system and the same type of motherboard. The error returned at the end of the log file is 1603 which seems to be a bit mysterious judging from other forum posts. We are using v10.1 of Advanced installer. Project file and verbose log file attached.
Dan
Posts: 4513
Joined: Wed Apr 24, 2013 3:51 pm

Re: Install failure on only one of three identical computers

Hello,

I'm afraid there is no log or AIP(project file) attached. Can you please try to attach them once again?

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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aldenlong
Posts: 23
Joined: Mon Oct 01, 2012 8:58 pm

Re: Install failure on only one of three identical computers

Sorry about that, I thought I had successfully uploaded the files. However, I have just recently learned that the failure occurred due to an error return from our customized software addition, so the problem is ours, not Advanced Installer's. Thank you for your prompt response, but you may close this issue.

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