'Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels'

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Bjammin
Posts: 23
Joined: Thu Jan 24, 2008 4:14 pm

'Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels'

Post by Bjammin » Fri Oct 07, 2016 7:07 pm

This install has worked fine for numerous clients. The lines below seem to be causing the rollback of the installation:
Besides registering DLL's I have no custom actions.

I have attached the entire log file as well.



MSI (c) (40:B4) [06:32:46:345]: Doing action: FatalError
Action start 6:32:46: FatalError.
Info 2826. Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels.
MSI (c) (40:C0) [06:32:48:481]: Doing action: AI_SHOW_LOG
Action start 6:32:48: AI_SHOW_LOG.
MSI (c) (40:F4) [06:32:48:506]: Invoking remote custom action. DLL: C:\Users\Roland\AppData\Local\Temp\MSIA3FF.tmp, Entrypoint: LaunchLogFile
Action ended 6:32:48: AI_SHOW_LOG. Return value 1.
Action ended 6:32:48: FatalError. Return value 2.
Action ended 6:32:48: INSTALL. Return value 3.
MSI (c) (40:B4) [06:32:48:940]: Destroying RemoteAPI object.
MSI (c) (40:D0) [06:32:48:943]: Custom Action Manager thread ending.
Property(C): CLIENTPROCESSID = 9024


Thank you for your assistance.
Attachments
MSIbf54c log file-1.zip
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Eusebiu
Posts: 4835
Joined: Wed Nov 14, 2012 2:04 pm

Re: 'Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels'

Post by Eusebiu » Wed Oct 12, 2016 2:04 pm

Hi,

Sorry for the delayed reply.

I looked over the log file you submitted and the error seems to be as follows: "Assembly Error:The process cannot access the file because it is being used by another process" (line 9673 from the log and the file is "Interop.QBXMLRP2.dll"). From the line 9585 to 9706 there are more details about the problem.

Can you make sure that the file is not in use when the installer is running and that the antivirus does not block the access to the file? Can you reproduce the problem on multiple clean machines?

Best regards,
Eusebiu
Eusebiu Aria - Advanced Installer Team
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